Six Sigma Yellow Belt Exam Rated A+
Study online at https://quizlet.com/_i4zkm7
1. Motorola company most associated w/ development and early implementation of Six Sigma
2. Jack Welch (Gen- most notable salesperson who introduced and popularized Six Sigma to major
eral Electric) corporations
3. Automotive In- history of Six Sigma can be traced to this industry
dustry
4. Black Belt highest level of certification in Six Sigma
5. Green Belt positioned above the Yellow Belt
6. Black Belt positioned below the Master Black Belt
7. Focus of Lean improving process efficiency
8. Focus Six Sigma quality and consistency
9. Variation statistical term that six sigma focuses on; measure of the differences associated
w/ one unit of output to the next. The output of every process suffers from some
variation.
10. Six Sigma highly disciplined process that focuses on developing and delivering near-perfect
products and services
11. Perfection in no more than 3.4 defects per million outcomes
Lean Six Sigma
Processes
12. 3 Components inputs, process, and outputs
to Describe any
Process
13. Y=f(x) mathematical description of a process
1/9
, Six Sigma Yellow Belt Exam Rated A+
Study online at https://quizlet.com/_i4zkm7
14. Voice of the Cus- defines the needs and expectations of the customer. must be reflected in the
tomer capabilities of the process.
15. Voice of the Busi- represents the voice of the organization. Must be considered during process
ness design/redesign. Can include management style, financial resources, or other
physical resources that support the organization
16. Voice of the represents the capabilities and limitations of a specific process within the organi-
Process zation
17. Voice of the Em- the capabilities, limitations, and motivation associated with those who will be part
ployee of the process
18. Fishbone Dia- tool used to find the root cause of a problem
gram
19. Problem the 'head' of the fishbone diagram represents this which must be addressed
20. Oblique types of lines that display the main sources of the problem in a Fishbone diagram
21. Root Causes represented by short horizontal lines in a Fishbone diagram
22. Critical to Quality dimensions of a product or service that are instrumental in delivering quality
(CTQ) outcomes
23. Cost of Poor estimate of the cost to the organization for delivering unacceptable quality
Quality (COPQ)
24. Pareto Rule another name for the 80/20 rule
25. Pareto Char chart that summarizes the frequency of problems from most frequent to least
frequent. Helps to assign priority to the problems that must be addressed
26. Kaizen Japanese word for continuous improvement
2/9
Study online at https://quizlet.com/_i4zkm7
1. Motorola company most associated w/ development and early implementation of Six Sigma
2. Jack Welch (Gen- most notable salesperson who introduced and popularized Six Sigma to major
eral Electric) corporations
3. Automotive In- history of Six Sigma can be traced to this industry
dustry
4. Black Belt highest level of certification in Six Sigma
5. Green Belt positioned above the Yellow Belt
6. Black Belt positioned below the Master Black Belt
7. Focus of Lean improving process efficiency
8. Focus Six Sigma quality and consistency
9. Variation statistical term that six sigma focuses on; measure of the differences associated
w/ one unit of output to the next. The output of every process suffers from some
variation.
10. Six Sigma highly disciplined process that focuses on developing and delivering near-perfect
products and services
11. Perfection in no more than 3.4 defects per million outcomes
Lean Six Sigma
Processes
12. 3 Components inputs, process, and outputs
to Describe any
Process
13. Y=f(x) mathematical description of a process
1/9
, Six Sigma Yellow Belt Exam Rated A+
Study online at https://quizlet.com/_i4zkm7
14. Voice of the Cus- defines the needs and expectations of the customer. must be reflected in the
tomer capabilities of the process.
15. Voice of the Busi- represents the voice of the organization. Must be considered during process
ness design/redesign. Can include management style, financial resources, or other
physical resources that support the organization
16. Voice of the represents the capabilities and limitations of a specific process within the organi-
Process zation
17. Voice of the Em- the capabilities, limitations, and motivation associated with those who will be part
ployee of the process
18. Fishbone Dia- tool used to find the root cause of a problem
gram
19. Problem the 'head' of the fishbone diagram represents this which must be addressed
20. Oblique types of lines that display the main sources of the problem in a Fishbone diagram
21. Root Causes represented by short horizontal lines in a Fishbone diagram
22. Critical to Quality dimensions of a product or service that are instrumental in delivering quality
(CTQ) outcomes
23. Cost of Poor estimate of the cost to the organization for delivering unacceptable quality
Quality (COPQ)
24. Pareto Rule another name for the 80/20 rule
25. Pareto Char chart that summarizes the frequency of problems from most frequent to least
frequent. Helps to assign priority to the problems that must be addressed
26. Kaizen Japanese word for continuous improvement
2/9
