ACI Written Exam Questions with Correct Answers// Verified A
+ Edition.
C
Terms in this set (141)
· Adhere to High Standards of Ethical Conduct
What are the FOUR GUIDING · Focus on the Client's Agenda
PRINCIPLES · Earn the Right to Advance at Each Stage of the Coaching Process
of 3CP? · Build Commitment Through Involvement
DEVISE a clear definition and philosophical orientation to
guide practice through the coaching process; commit to
continuous personal and professional development
What are details of
Adhere to High Standards of HONOR confidentiality and privacy -- respect human and
Ethical Conduct individual rights ("first do no harm"; acknowledge
individual differences and diversity -- strive for intercultural
sensitivity (respect & dignity)
MANAGE personal boundaries with clients, avoid conflicts of
interest, and adhere to all applicable laws
Concentrate on the client's context (personal and organizational),
where they are in their learning and change process, change
AGENDA, rather than your agenda
What are details of
Focus on the Client's Agenda Make sure that everything you say, everything you do, every suggestion
or
recommendation you make, is of value to the client and
promotes their AGENDA (i.e. aligned expectations)
Always ask yourself, "What's in it for the CLIENT?"
, HELP clients move from the general (or foundation work --
quick wins to build confidence) to the specific (or more
advanced work, outside of their comfort zone)
What are details of
Earn the Right to Advance at Each HELP clients connect potential options to core organizational
Stage and personal values, linking each suggested intervention to
their goals, wants, or needs
HELP clients make explicit the progress they have made
toward their goals and the work yet to be done (ie their
emerging "story")
Talk less; listen more, by asking powerful, high leverage
questions and helping clients make DISCOVERIES for
themselves
What are details of
Realize that opposition and resistance is a natural part of the
Build Commitment Through
Involvement learning and change process, and is often a sign of the
INVOLVEMENT and should be explored with the client
rather than stifled
INVOLVE the client at every phase of the coaching process in
defining their situation, determining their needs, exploring
options and developing solutions
Name the guiding principle: Adhere to High Standards of Ethical Conduct
Devise a clear definition and
philosophical orientation to
guide practice through the
coaching process; commit to
continuous personal and
professional development
Name the guiding principle: Adhere to High Standards of Ethical Conduct
Manage personal boundaries
with clients, avoid conflicts of
interest, and adhere to all
applicable laws
Name the guiding principle: Adhere to High Standards of Ethical Conduct
, Honor confidentiality and
privacy --
respect human and individual
rights ("first do no harm";
acknowledge individual
differences and diversity --
strive for
intercultural sensitivity (respect
& dignity)
Name the guiding principle: Focus on the Client's Agenda
Make sure that everything you
say,
everything you do, every
suggestion or recommendation
you make, is of value to the
client and promotes their
agenda (ie aligned
expectations)
Name the guiding principle: Focus on the Client's Agenda
Always ask yourself, "What's
in it for the client?"
Name the guiding principle: Focus on the Client's Agenda
Concentrate on the client's context
(personal and organizational),
where they are in their learning
and change process, change
agenda, rather than your agenda
+ Edition.
C
Terms in this set (141)
· Adhere to High Standards of Ethical Conduct
What are the FOUR GUIDING · Focus on the Client's Agenda
PRINCIPLES · Earn the Right to Advance at Each Stage of the Coaching Process
of 3CP? · Build Commitment Through Involvement
DEVISE a clear definition and philosophical orientation to
guide practice through the coaching process; commit to
continuous personal and professional development
What are details of
Adhere to High Standards of HONOR confidentiality and privacy -- respect human and
Ethical Conduct individual rights ("first do no harm"; acknowledge
individual differences and diversity -- strive for intercultural
sensitivity (respect & dignity)
MANAGE personal boundaries with clients, avoid conflicts of
interest, and adhere to all applicable laws
Concentrate on the client's context (personal and organizational),
where they are in their learning and change process, change
AGENDA, rather than your agenda
What are details of
Focus on the Client's Agenda Make sure that everything you say, everything you do, every suggestion
or
recommendation you make, is of value to the client and
promotes their AGENDA (i.e. aligned expectations)
Always ask yourself, "What's in it for the CLIENT?"
, HELP clients move from the general (or foundation work --
quick wins to build confidence) to the specific (or more
advanced work, outside of their comfort zone)
What are details of
Earn the Right to Advance at Each HELP clients connect potential options to core organizational
Stage and personal values, linking each suggested intervention to
their goals, wants, or needs
HELP clients make explicit the progress they have made
toward their goals and the work yet to be done (ie their
emerging "story")
Talk less; listen more, by asking powerful, high leverage
questions and helping clients make DISCOVERIES for
themselves
What are details of
Realize that opposition and resistance is a natural part of the
Build Commitment Through
Involvement learning and change process, and is often a sign of the
INVOLVEMENT and should be explored with the client
rather than stifled
INVOLVE the client at every phase of the coaching process in
defining their situation, determining their needs, exploring
options and developing solutions
Name the guiding principle: Adhere to High Standards of Ethical Conduct
Devise a clear definition and
philosophical orientation to
guide practice through the
coaching process; commit to
continuous personal and
professional development
Name the guiding principle: Adhere to High Standards of Ethical Conduct
Manage personal boundaries
with clients, avoid conflicts of
interest, and adhere to all
applicable laws
Name the guiding principle: Adhere to High Standards of Ethical Conduct
, Honor confidentiality and
privacy --
respect human and individual
rights ("first do no harm";
acknowledge individual
differences and diversity --
strive for
intercultural sensitivity (respect
& dignity)
Name the guiding principle: Focus on the Client's Agenda
Make sure that everything you
say,
everything you do, every
suggestion or recommendation
you make, is of value to the
client and promotes their
agenda (ie aligned
expectations)
Name the guiding principle: Focus on the Client's Agenda
Always ask yourself, "What's
in it for the client?"
Name the guiding principle: Focus on the Client's Agenda
Concentrate on the client's context
(personal and organizational),
where they are in their learning
and change process, change
agenda, rather than your agenda
