HFT 2220 Ch 1 Exam Questions and
Answers
exempt employees - ANSWER-employees, typically managerial, who are not
covered by the wage and hour laws and therefore do not each overtime pay
non-exempt employees - ANSWER-employees who are paid by the hour and are not
exempt from federal and state wage and hour laws - also called hourly employees
boomerang management - ANSWER-reverting from management's point of view to
the employees' point of view
work climate - ANSWER-the level of morale in the workplace
generation X - ANSWER-a group of Americans born between 1966 and 1976
generation Y - ANSWER-a group of Americans born between 1977 and 1994
generation Z - ANSWER-a group of Americans born between 1996 and 2012
manager - ANSWER-one who directs and controls an assigned segment of work in
an operation
planning - ANSWER-looking ahead of chart the best course of future action
organizing - ANSWER-putting together the money, personnel, equipment, materials,
and methods for maximum efficiency to meet and enterprise's goals
leading - ANSWER-guiding and interacting with employees regarding getting certain
goals and plans accomplished; involves many skills, such as communicating,
motivating, delegating and instructing
controlling - ANSWER-measuring and evaluating results in terms of goals and
standards previously agreed on, such as performance and quality standards, and
taking corrective action when necessary to stay on course
scientific management - ANSWER-standardization of work procedures, tools and
conditions of work
work simplification - ANSWER-the reduction in repetitive tasks to the fewest possible
motions, requiring the least expenditure of time and energy
human relations theory - ANSWER-a theory that states that satisfying the needs of
employees is the key to productivity
Answers
exempt employees - ANSWER-employees, typically managerial, who are not
covered by the wage and hour laws and therefore do not each overtime pay
non-exempt employees - ANSWER-employees who are paid by the hour and are not
exempt from federal and state wage and hour laws - also called hourly employees
boomerang management - ANSWER-reverting from management's point of view to
the employees' point of view
work climate - ANSWER-the level of morale in the workplace
generation X - ANSWER-a group of Americans born between 1966 and 1976
generation Y - ANSWER-a group of Americans born between 1977 and 1994
generation Z - ANSWER-a group of Americans born between 1996 and 2012
manager - ANSWER-one who directs and controls an assigned segment of work in
an operation
planning - ANSWER-looking ahead of chart the best course of future action
organizing - ANSWER-putting together the money, personnel, equipment, materials,
and methods for maximum efficiency to meet and enterprise's goals
leading - ANSWER-guiding and interacting with employees regarding getting certain
goals and plans accomplished; involves many skills, such as communicating,
motivating, delegating and instructing
controlling - ANSWER-measuring and evaluating results in terms of goals and
standards previously agreed on, such as performance and quality standards, and
taking corrective action when necessary to stay on course
scientific management - ANSWER-standardization of work procedures, tools and
conditions of work
work simplification - ANSWER-the reduction in repetitive tasks to the fewest possible
motions, requiring the least expenditure of time and energy
human relations theory - ANSWER-a theory that states that satisfying the needs of
employees is the key to productivity
