HFT 2220 Exam 3 Questions and
Answers
It is unnecessary to have to provide employees with adequate prior notice of formal
performance evaluations. - ANSWER-False
Traditional approaches to discipline: - ANSWER-are reactive in nature
You are a human resources management consultant and you are trying to convince
a hotel's general manager to be more careful in the way he handles discharges. Your
STRONGEST argument would be that: - ANSWER-failure to handle discharges
properly could land the employer in court.
Which of the following approaches focus more on the positive qualities in each
employee? - ANSWER-Preventive discipline
Turnover is always a bad thing. - ANSWER-False
Which of the following statements is incorrect about "employment at will"? -
ANSWER-An "At Will" statement can protect employers from wrongful discharge
lawsuit
____ puts emphasis on the positive qualities that can be found in each employee. It
also focuses on the cause rather than the actions involved in the improper behavior.
- ANSWER-Preventative discipline
Charles's hotel uses a popular approach to discipline. Charles has been coming in
without his uniform recently. The first time he did so, his manager gave him what he
called an "oral warning." The second time, the manager gave Charles a written
warning and put a copy of it into Charles's file. The third time, Charles was given a
one-day suspension without pay. The name of the approach Charles's hotel uses is:
- ANSWER-Progressive discipline
A wise management consultant is encouraging the manager of a limited service hotel
to make the most of exit interviews. "Exit interviews," he says, "in an exit interview
system that is effective, take place: - ANSWER-with employees who leave for any
(either voluntary or involuntary) reason."
Which of the following performance appraisal methods can be undermined by
managers and employees setting easy-to-achieve goals? - ANSWER-management-
by-objectives method
A ____ uses certain descriptors of undesired and desired behaviors in a checklist
form. - ANSWER-Behaviorally anchored rating scales method (BARS)
Answers
It is unnecessary to have to provide employees with adequate prior notice of formal
performance evaluations. - ANSWER-False
Traditional approaches to discipline: - ANSWER-are reactive in nature
You are a human resources management consultant and you are trying to convince
a hotel's general manager to be more careful in the way he handles discharges. Your
STRONGEST argument would be that: - ANSWER-failure to handle discharges
properly could land the employer in court.
Which of the following approaches focus more on the positive qualities in each
employee? - ANSWER-Preventive discipline
Turnover is always a bad thing. - ANSWER-False
Which of the following statements is incorrect about "employment at will"? -
ANSWER-An "At Will" statement can protect employers from wrongful discharge
lawsuit
____ puts emphasis on the positive qualities that can be found in each employee. It
also focuses on the cause rather than the actions involved in the improper behavior.
- ANSWER-Preventative discipline
Charles's hotel uses a popular approach to discipline. Charles has been coming in
without his uniform recently. The first time he did so, his manager gave him what he
called an "oral warning." The second time, the manager gave Charles a written
warning and put a copy of it into Charles's file. The third time, Charles was given a
one-day suspension without pay. The name of the approach Charles's hotel uses is:
- ANSWER-Progressive discipline
A wise management consultant is encouraging the manager of a limited service hotel
to make the most of exit interviews. "Exit interviews," he says, "in an exit interview
system that is effective, take place: - ANSWER-with employees who leave for any
(either voluntary or involuntary) reason."
Which of the following performance appraisal methods can be undermined by
managers and employees setting easy-to-achieve goals? - ANSWER-management-
by-objectives method
A ____ uses certain descriptors of undesired and desired behaviors in a checklist
form. - ANSWER-Behaviorally anchored rating scales method (BARS)
