HFT 2220 Exam 3 Questions and
Answers
Preferred Provider Organization (PPO) - ANSWER-Under this plan, policyholders
can choose any doctor or medical facility they want.
Health Maintenance Organizations (HMO) - ANSWER-Low cost, only stay within
network.
Health Investor Plan (HIP) or Healthcare Savings Account Compatible Plan (HSA
Plan) - ANSWER-These are plans designed to cover only catastrophic event. As
such, they typically carry a very high deductible.
Deductible - ANSWER-The amount patients pay out of pocket before the health
provider starts paying.
Co-insurance - ANSWER-Is a collaboration between the patient and the insurance
provider. It is typically expressed in a percentage.
Co-payment - ANSWER-A fixed amount of pocket the patient pays for a medical
service.
Stop-Loss, Maximum out of pocket - ANSWER-This is the maximum amount that a
patient can ever pay out of his or her own pocket in any given year.
Preferred Provider - ANSWER-A health organization that has signed a contract with
an insurance provider.
Preferred discount - ANSWER-Is the discount offered by the health provider to the
insurance company.
Union - ANSWER-Permanent employee associations that have as their primary goal
the preservation or improvement of employment condition
Why join a union? - ANSWER-Extrinsic Rewards (i.e. compensation, benefits, etc)
Job Protection
Assurance Against Arbitrary Actions
Social Reasons (i.e. affiliation)
Social Pressure
Having a voice in decisions
Why managers resist unions? - ANSWER-Reduction of management discretion
Endanger business efficiency / competitiveness
Confrontational relationships
Stress on seniority
, Control of work methods
Union Shop - ANSWER-All employees must be part of the union
Agency Shop - ANSWER-Employees are not obligated to be part of the union, but
they must pay dues nonetheless
Open Shop - ANSWER-Workers are free to join or not join a union. If the worker
does not join, he or she does not pay fees.
Wagner Act - ANSWER-This law gave workers the right to form unions and bargain
collectively
Gompers - ANSWER-The first president of the American Federation of Labor (AFL)
A Yellow Dog Contract - ANSWER-Before labor regulation, employers required their
workers to sign a contract that states something along the lines of "I will not join a
union while working for this company".
Taft-Harley Act - ANSWER-This law was intended to limit the power and influence of
unions
Positive Reinforcement - ANSWER-Administering Reward (extrinsic & intrinsic)
Negative Reinforcement - ANSWER-Removal of negative consequence
Punishment - ANSWER-Administration of negative consequence
Acquired needs theory - ANSWER-Achievement
Affiliation
Power
Expectancy Theory - ANSWER-People exert effort, hoping that such effort will lead
to performance and such performance will lead to the desired outcome
Myers-Briggs Type Inventory - ANSWER-Introversion/Extroversion
Intuitive/Sensing
Thinking/Feeling
Judging/Perceiving
Leadership - ANSWER-A special case of interpersonal influence that gets an
individual or group to do what the leader wants done
Task Manager - ANSWER-High concern for the task, and low concern for people
Impoverished - ANSWER-Low concern for the task, and low concern for people
Team Manager - ANSWER-High concern for the task, and high concern for people
Answers
Preferred Provider Organization (PPO) - ANSWER-Under this plan, policyholders
can choose any doctor or medical facility they want.
Health Maintenance Organizations (HMO) - ANSWER-Low cost, only stay within
network.
Health Investor Plan (HIP) or Healthcare Savings Account Compatible Plan (HSA
Plan) - ANSWER-These are plans designed to cover only catastrophic event. As
such, they typically carry a very high deductible.
Deductible - ANSWER-The amount patients pay out of pocket before the health
provider starts paying.
Co-insurance - ANSWER-Is a collaboration between the patient and the insurance
provider. It is typically expressed in a percentage.
Co-payment - ANSWER-A fixed amount of pocket the patient pays for a medical
service.
Stop-Loss, Maximum out of pocket - ANSWER-This is the maximum amount that a
patient can ever pay out of his or her own pocket in any given year.
Preferred Provider - ANSWER-A health organization that has signed a contract with
an insurance provider.
Preferred discount - ANSWER-Is the discount offered by the health provider to the
insurance company.
Union - ANSWER-Permanent employee associations that have as their primary goal
the preservation or improvement of employment condition
Why join a union? - ANSWER-Extrinsic Rewards (i.e. compensation, benefits, etc)
Job Protection
Assurance Against Arbitrary Actions
Social Reasons (i.e. affiliation)
Social Pressure
Having a voice in decisions
Why managers resist unions? - ANSWER-Reduction of management discretion
Endanger business efficiency / competitiveness
Confrontational relationships
Stress on seniority
, Control of work methods
Union Shop - ANSWER-All employees must be part of the union
Agency Shop - ANSWER-Employees are not obligated to be part of the union, but
they must pay dues nonetheless
Open Shop - ANSWER-Workers are free to join or not join a union. If the worker
does not join, he or she does not pay fees.
Wagner Act - ANSWER-This law gave workers the right to form unions and bargain
collectively
Gompers - ANSWER-The first president of the American Federation of Labor (AFL)
A Yellow Dog Contract - ANSWER-Before labor regulation, employers required their
workers to sign a contract that states something along the lines of "I will not join a
union while working for this company".
Taft-Harley Act - ANSWER-This law was intended to limit the power and influence of
unions
Positive Reinforcement - ANSWER-Administering Reward (extrinsic & intrinsic)
Negative Reinforcement - ANSWER-Removal of negative consequence
Punishment - ANSWER-Administration of negative consequence
Acquired needs theory - ANSWER-Achievement
Affiliation
Power
Expectancy Theory - ANSWER-People exert effort, hoping that such effort will lead
to performance and such performance will lead to the desired outcome
Myers-Briggs Type Inventory - ANSWER-Introversion/Extroversion
Intuitive/Sensing
Thinking/Feeling
Judging/Perceiving
Leadership - ANSWER-A special case of interpersonal influence that gets an
individual or group to do what the leader wants done
Task Manager - ANSWER-High concern for the task, and low concern for people
Impoverished - ANSWER-Low concern for the task, and low concern for people
Team Manager - ANSWER-High concern for the task, and high concern for people
