HFT 2220 Exam 3 Questions with
Correct Answers
Wagner Act - ANSWER-(Union) to protect the rights of employees and employers, to
encourage collective bargaining, and to curtail certain private sector labor and
management practices.
Taft Hartley Act - ANSWER-(Union) controls labor disputes on a new basis,
providing that a union or the employer must (before termination) service and notice.
Also prohibits strikes.
Uniformed Services Employment and Reemployment Right Acts - ANSWER-The
employer must reemploy service members returning from a period of service in the
uniformed services.
Employee Polygraph Protection Act - ANSWER-Prevents employers from using lie
detector test
Immigration Reform and Control Act - ANSWER-designed to mandate employers to
document that prospective employees possess the right to work in the U.S
Civil Reform Act - ANSWER-Resolves disputes using mediation, arbitration, or both
Worker Adjustment and Retraining Notification act - ANSWER-Offers protection to
workers, their families, and communities by requiring employers to provide notice 60
days in advance of closings, mass layoffs, or sale of a business.
State Laws - ANSWER-follow the federal law
Local Laws - ANSWER-
Hard Skills - ANSWER-Are routine and technical types of skills required to do the
job. Comes with training
Soft Skills - ANSWER-Human relation skills that are used when interacting with
others
Big 5 Personality Types - ANSWER-Extraversion
Agreeableness
Conscientiousness
Neuroticism
Openness
Extraversion - ANSWER-active, energetic, talkative, outgoing, assertive
, Agreeableness - ANSWER-forgiving, generous, kind, sympathetic, and trusting
Conscientiousness - ANSWER-efficient, organized, reelable, responsible, and
thorough
Neuroticism - ANSWER-anxious, tense, self conscious, moody, impulsive
Openness - ANSWER-curious, imaginative, insightful, original, introspective.
Myers-Briggs Type Indicator - ANSWER-based on four scales,
extroversion/introversion, sensing/intuition, thinking/feeding, judging/perceiving.
DiSC - ANSWER-dominance, influence, steadiness, and conscientiousness
Self Assessment - ANSWER-evaluating values that are important to you
Self Confidence - ANSWER-the belief in your capability to accomplish a task and
acknowledging that you are the best for the job.
Self Management - ANSWER-the ability to keep your impulsive feelings and
emotions under control and direct your behaviors to reach your goals
Time Management - ANSWER-focusing your efforts on tasks that will help you meet
your goals
Personal Abilities - ANSWER-are important when managing others. A basis for
strong management skills and positive relationships with employees and customers
Problem Solving - ANSWER-Encompasses the broad range of activities that begin
with identifying the problem and end with implementing the solution.
Decision Making - ANSWER-is the process of selecting a solution from the
alternatives that have been generated
Creativity - ANSWER-is the process used to develop new and useful ideas
Critical Thinking - ANSWER-a method of analyzing an issue using facts and data
Emotional Intelligence - ANSWER-is a concept that describes how people handle
themselves and their relationship with others
Social Intelligence - ANSWER-communication, leadership, team building, change
management, empowering others, conflict resolution and negotiation.
Basic Communication Model - ANSWER-sender sends a message to the receiver
and the receiver sends feedback to the sender.
the sender sends a message(noise) to the receiver, and the receiver cant/doesn't
send feedback
Correct Answers
Wagner Act - ANSWER-(Union) to protect the rights of employees and employers, to
encourage collective bargaining, and to curtail certain private sector labor and
management practices.
Taft Hartley Act - ANSWER-(Union) controls labor disputes on a new basis,
providing that a union or the employer must (before termination) service and notice.
Also prohibits strikes.
Uniformed Services Employment and Reemployment Right Acts - ANSWER-The
employer must reemploy service members returning from a period of service in the
uniformed services.
Employee Polygraph Protection Act - ANSWER-Prevents employers from using lie
detector test
Immigration Reform and Control Act - ANSWER-designed to mandate employers to
document that prospective employees possess the right to work in the U.S
Civil Reform Act - ANSWER-Resolves disputes using mediation, arbitration, or both
Worker Adjustment and Retraining Notification act - ANSWER-Offers protection to
workers, their families, and communities by requiring employers to provide notice 60
days in advance of closings, mass layoffs, or sale of a business.
State Laws - ANSWER-follow the federal law
Local Laws - ANSWER-
Hard Skills - ANSWER-Are routine and technical types of skills required to do the
job. Comes with training
Soft Skills - ANSWER-Human relation skills that are used when interacting with
others
Big 5 Personality Types - ANSWER-Extraversion
Agreeableness
Conscientiousness
Neuroticism
Openness
Extraversion - ANSWER-active, energetic, talkative, outgoing, assertive
, Agreeableness - ANSWER-forgiving, generous, kind, sympathetic, and trusting
Conscientiousness - ANSWER-efficient, organized, reelable, responsible, and
thorough
Neuroticism - ANSWER-anxious, tense, self conscious, moody, impulsive
Openness - ANSWER-curious, imaginative, insightful, original, introspective.
Myers-Briggs Type Indicator - ANSWER-based on four scales,
extroversion/introversion, sensing/intuition, thinking/feeding, judging/perceiving.
DiSC - ANSWER-dominance, influence, steadiness, and conscientiousness
Self Assessment - ANSWER-evaluating values that are important to you
Self Confidence - ANSWER-the belief in your capability to accomplish a task and
acknowledging that you are the best for the job.
Self Management - ANSWER-the ability to keep your impulsive feelings and
emotions under control and direct your behaviors to reach your goals
Time Management - ANSWER-focusing your efforts on tasks that will help you meet
your goals
Personal Abilities - ANSWER-are important when managing others. A basis for
strong management skills and positive relationships with employees and customers
Problem Solving - ANSWER-Encompasses the broad range of activities that begin
with identifying the problem and end with implementing the solution.
Decision Making - ANSWER-is the process of selecting a solution from the
alternatives that have been generated
Creativity - ANSWER-is the process used to develop new and useful ideas
Critical Thinking - ANSWER-a method of analyzing an issue using facts and data
Emotional Intelligence - ANSWER-is a concept that describes how people handle
themselves and their relationship with others
Social Intelligence - ANSWER-communication, leadership, team building, change
management, empowering others, conflict resolution and negotiation.
Basic Communication Model - ANSWER-sender sends a message to the receiver
and the receiver sends feedback to the sender.
the sender sends a message(noise) to the receiver, and the receiver cant/doesn't
send feedback
