HFT 2220 EXAM QUESTIONS AND
ANSWERS
When using this type of needs assessment, a training manager might look at the job
description, performance criteria, and other documents to ascertain the Knowledge,
Skills, and Abilities (KSA's) needed for a job and develop a program that would
address those competencies. - ANSWER-Task Analysis
A training session is always conducted by the Human Resources Department -
ANSWER-false
In order to evaluate the effectiveness of training, a manager looks at the following
measures after the session occurred: profitability, reduction in errors, and sales
growth. Which level of measurement is represented in this example? - ANSWER-
results
Training can be measured in all of the following ways except: - ANSWER-Reaction
Learning
Behavior
Results
Training tends to be more short-term oriented, whereas, development tends to look
at the long-term - ANSWER-true
In this stage of training, a company will select training methods, ask trainees to
complete a pre-test, and plan the content of training: - ANSWER-Design
This type of training helps managers enhance their interpersonal skills and become
aware of their own behaviors and the behaviors of others - ANSWER-Sensitivity
training
Which one is not one of the needs proposed by Maslow - ANSWER-power
Sally is a college senior who is part of a sorority. When she graduates she aspires to
work in public relations. According to McClelland's Acquired Needs Theory, Sally is
likely to be high in her nee for - ANSWER-Affiliation
All of the following are characteristics of a transformational leader, except: -
ANSWER-Extroversion
The expectancy theory of motivation suggests that people will exert effort, which will
result in performance, and with performance, the desired outcomes. Such a theory
was proposed by: - ANSWER-Vroom
ANSWERS
When using this type of needs assessment, a training manager might look at the job
description, performance criteria, and other documents to ascertain the Knowledge,
Skills, and Abilities (KSA's) needed for a job and develop a program that would
address those competencies. - ANSWER-Task Analysis
A training session is always conducted by the Human Resources Department -
ANSWER-false
In order to evaluate the effectiveness of training, a manager looks at the following
measures after the session occurred: profitability, reduction in errors, and sales
growth. Which level of measurement is represented in this example? - ANSWER-
results
Training can be measured in all of the following ways except: - ANSWER-Reaction
Learning
Behavior
Results
Training tends to be more short-term oriented, whereas, development tends to look
at the long-term - ANSWER-true
In this stage of training, a company will select training methods, ask trainees to
complete a pre-test, and plan the content of training: - ANSWER-Design
This type of training helps managers enhance their interpersonal skills and become
aware of their own behaviors and the behaviors of others - ANSWER-Sensitivity
training
Which one is not one of the needs proposed by Maslow - ANSWER-power
Sally is a college senior who is part of a sorority. When she graduates she aspires to
work in public relations. According to McClelland's Acquired Needs Theory, Sally is
likely to be high in her nee for - ANSWER-Affiliation
All of the following are characteristics of a transformational leader, except: -
ANSWER-Extroversion
The expectancy theory of motivation suggests that people will exert effort, which will
result in performance, and with performance, the desired outcomes. Such a theory
was proposed by: - ANSWER-Vroom
