HFT 2220 Final Exam Study Guide
Questions and Answers
The authority that employees grant a supervisor to make the necessary decisions
and carry them out is the formal authority. - ANSWER-False
Formal Leader is the person who, by virtue of having the support of the employees,
is in charge. - ANSWER-False
Leadership style is a pattern of interaction that supervisor or manager uses in
directing subordinates. - ANSWER-True
Several studies have shown that effective leaders have seven traits that
distinguishes them from non-leaders. - ANSWER-False
Expert power is delivered from an individual's personal charisma and the respect
and/or admiration the individuals it inspires. - ANSWER-True
in late 1950s Douglas McGreagor proposed theories on organizational assumptions
toward employees. Which of the proposed theories described three faulty
assumptions about average human being? - ANSWER-Theory X
Who developed model of Situational Leadership? - ANSWER-Kenneth Blanchard &
Paul Hersey
Which one is not a leadership style proposed by Hersey and Blanchard - ANSWER-
Controlling
What is not a part of transformational leadership: - ANSWER-appeal to workers self-
interest
According to the book, what are the two out of six steps for a leader to make change
after developing vision and awareness - ANSWER-Involve others & Follow up
A mentor is: - ANSWER--A leader
-A teacher
-A role model
According to the book leaders are able to influence others to behave in particular
way. What is not a primarily source of power: - ANSWER-Punishment power
Single-use plan is an alternative plan for use in case the original plan does not work
out. - ANSWER-False
, When planning, it is always the best to assume the best and plan backward. -
ANSWER-False
The Gantt chart is a bar graph diagram showing the activity and the timing of each
activity. - ANSWER-True
In the working environment some employees resist change, but most of the
employees embrace change. - ANSWER-False
Span of control is the organizational principle that each person should have only one
boss. - ANSWER-False
Planning is essential for manager to make more effective use of work hours. -
ANSWER-True
Planning is essential for manager to make more effective use of work hours. -
ANSWER--Planning
-Organizing
-Leading
-Decision Making
-Control
MBG stands for: - ANSWER-Management by goals
What is not a five key ingredient in MBG program: - ANSWER-Accomplishment
What is not a good approach in dealing with resistance to change: - ANSWER-
Oversell and presuate
What is not quality of a good plan: - ANSWER-Rigit
What is PERT stands for: - ANSWER-Program Evaluation and Review Technique
The ADA (Americans with Disabilities Act) applies to all people 18 years or older. -
ANSWER-False
It is estimated that 43 million Americans have a disability. - ANSWER-True
Supervisors and managers who are not able to handle diversity in the workforce are
liability. - ANSWER-True
Title VII of the Civil Rights Act of 1964 prohibits employment discrimination bases on
race, color, religion, sex, or national origin. - ANSWER-True
Culture bound means you believe that your culture and value system are the best,
the one and only. - ANSWER-True
Reasonable accommodation, which is legally required, refers to any change or
adjustment to a job or the work environment that will enable someone with a
disability to perform essential job functions. - ANSWER-True
Questions and Answers
The authority that employees grant a supervisor to make the necessary decisions
and carry them out is the formal authority. - ANSWER-False
Formal Leader is the person who, by virtue of having the support of the employees,
is in charge. - ANSWER-False
Leadership style is a pattern of interaction that supervisor or manager uses in
directing subordinates. - ANSWER-True
Several studies have shown that effective leaders have seven traits that
distinguishes them from non-leaders. - ANSWER-False
Expert power is delivered from an individual's personal charisma and the respect
and/or admiration the individuals it inspires. - ANSWER-True
in late 1950s Douglas McGreagor proposed theories on organizational assumptions
toward employees. Which of the proposed theories described three faulty
assumptions about average human being? - ANSWER-Theory X
Who developed model of Situational Leadership? - ANSWER-Kenneth Blanchard &
Paul Hersey
Which one is not a leadership style proposed by Hersey and Blanchard - ANSWER-
Controlling
What is not a part of transformational leadership: - ANSWER-appeal to workers self-
interest
According to the book, what are the two out of six steps for a leader to make change
after developing vision and awareness - ANSWER-Involve others & Follow up
A mentor is: - ANSWER--A leader
-A teacher
-A role model
According to the book leaders are able to influence others to behave in particular
way. What is not a primarily source of power: - ANSWER-Punishment power
Single-use plan is an alternative plan for use in case the original plan does not work
out. - ANSWER-False
, When planning, it is always the best to assume the best and plan backward. -
ANSWER-False
The Gantt chart is a bar graph diagram showing the activity and the timing of each
activity. - ANSWER-True
In the working environment some employees resist change, but most of the
employees embrace change. - ANSWER-False
Span of control is the organizational principle that each person should have only one
boss. - ANSWER-False
Planning is essential for manager to make more effective use of work hours. -
ANSWER-True
Planning is essential for manager to make more effective use of work hours. -
ANSWER--Planning
-Organizing
-Leading
-Decision Making
-Control
MBG stands for: - ANSWER-Management by goals
What is not a five key ingredient in MBG program: - ANSWER-Accomplishment
What is not a good approach in dealing with resistance to change: - ANSWER-
Oversell and presuate
What is not quality of a good plan: - ANSWER-Rigit
What is PERT stands for: - ANSWER-Program Evaluation and Review Technique
The ADA (Americans with Disabilities Act) applies to all people 18 years or older. -
ANSWER-False
It is estimated that 43 million Americans have a disability. - ANSWER-True
Supervisors and managers who are not able to handle diversity in the workforce are
liability. - ANSWER-True
Title VII of the Civil Rights Act of 1964 prohibits employment discrimination bases on
race, color, religion, sex, or national origin. - ANSWER-True
Culture bound means you believe that your culture and value system are the best,
the one and only. - ANSWER-True
Reasonable accommodation, which is legally required, refers to any change or
adjustment to a job or the work environment that will enable someone with a
disability to perform essential job functions. - ANSWER-True
