HFT 2220- Quiz 6 Complete Solutions
Ch.1- The__ in the number of applicants for jobs means that we can hire qualified
people for __ money - ANSWER-Increase, less
ch.1 - The service-profit chain shows the relationship from____. - ANSWER-
Organizational effectiveness, employee satisfaction, service quality, customer
satisfaction, loyalty profit
Ch.2- Which of the following is not one of the three elements to disparate treatment
claim? - ANSWER-Burden of proof lies with complaint
Ch.2- The key difference between the disparate treatment and disparate impact
theories is: - ANSWER-Intent
Ch.2 - _________ is a job-related reason to discriminate for a safe and efficient
operation of an organization - ANSWER-business necessity
Ch.2- Human resource managers are responsible for all of the following except. -
ANSWER-A)Acquiring a thorough knowledge of employment laws and statutes.
B)Participating in continuing education regarding pertinent laws.
C) Retaining legal counsel with employment law expertise.
D) providing employees with a professional managed workplace.
E) All of the above------Correct Answer
Ch.2- Which of the following federal labor laws was credited with initiating the Equal
employment Opportunity Commission? - ANSWER-Civil Rights Act 1964
Ch.2- An Executive Order is issued by the President of the United Stets, the
company, and the Human Resource Managers. - ANSWER-False
Ch.2- The Civil Rights Act of 1964 protects any form of discrimination based on
gender, race, color, national origin, or religion. - ANSWER-True
Ch.2- The VII of the Civil Rights Act of 1994 applies to employers with 14 or fewer
employees. - ANSWER-False- 15
Ch.2- Discrimination that follows the guidelines, laws, and regulations of the Equal
Employment Opportunity Commission (EEOC) is legal. - ANSWER-True
Ch.2 -When hiring, legal discrimination involves employment decisions based on the
sex,and race of the individual - ANSWER-False
Ch.4 it is preferable to collect data for job analysis using only one method -
ANSWER-False
Ch.1- The__ in the number of applicants for jobs means that we can hire qualified
people for __ money - ANSWER-Increase, less
ch.1 - The service-profit chain shows the relationship from____. - ANSWER-
Organizational effectiveness, employee satisfaction, service quality, customer
satisfaction, loyalty profit
Ch.2- Which of the following is not one of the three elements to disparate treatment
claim? - ANSWER-Burden of proof lies with complaint
Ch.2- The key difference between the disparate treatment and disparate impact
theories is: - ANSWER-Intent
Ch.2 - _________ is a job-related reason to discriminate for a safe and efficient
operation of an organization - ANSWER-business necessity
Ch.2- Human resource managers are responsible for all of the following except. -
ANSWER-A)Acquiring a thorough knowledge of employment laws and statutes.
B)Participating in continuing education regarding pertinent laws.
C) Retaining legal counsel with employment law expertise.
D) providing employees with a professional managed workplace.
E) All of the above------Correct Answer
Ch.2- Which of the following federal labor laws was credited with initiating the Equal
employment Opportunity Commission? - ANSWER-Civil Rights Act 1964
Ch.2- An Executive Order is issued by the President of the United Stets, the
company, and the Human Resource Managers. - ANSWER-False
Ch.2- The Civil Rights Act of 1964 protects any form of discrimination based on
gender, race, color, national origin, or religion. - ANSWER-True
Ch.2- The VII of the Civil Rights Act of 1994 applies to employers with 14 or fewer
employees. - ANSWER-False- 15
Ch.2- Discrimination that follows the guidelines, laws, and regulations of the Equal
Employment Opportunity Commission (EEOC) is legal. - ANSWER-True
Ch.2 -When hiring, legal discrimination involves employment decisions based on the
sex,and race of the individual - ANSWER-False
Ch.4 it is preferable to collect data for job analysis using only one method -
ANSWER-False
