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Information Technology Project Management (8th Edition) by Kathy Schwalbe | Complete Textbook Summary and Study Resource

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This document provides a comprehensive overview of Information Technology Project Management (8th Edition) by Kathy Schwalbe. It covers all major topics in IT project management, including project integration, scope, time, cost, quality, human resources, communication, risk, and procurement management. Each chapter aligns with the PMBOK® Guide framework, offering real-world case studies, key terms, review questions, and examples of IT-specific project applications. Perfect for students, instructors, and professionals preparing for PMP® or CAPM® certification, this guide supports both academic learning and practical project management application.

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,Chapter 1

1. Until the 1980s, project management primarily focused on providing schedule and resource data to top
management in the military, computer, and construction industries.
TRUE


2. A research report showed that the U.S. spends $2.3 trillion on projects every year, an amount equal to 40
percent of the nation’s gross domestic product.
FALSE

3. One attribute that helps define a project is that a project has a unique purpose.
TRUE

4. A project should be developed using progressive elaboration, starting from specific details and broadening in
scope as it progresses.
FALSE

5. Projects are often defined narrowly when they begin.
FALSE

6. Projects rarely involve uncertainty.
FALSE

7. Every project is constrained in different ways by its scope and cost goals; these limitations are sometimes
referred to in project management as the double constraint.
FALSE

8. Questions about how long a project’s schedule should be are related to the issue of the project’s scope.
FALSE

9. Because projects involve uncertainty and limited resources, projects rarely finish according to discrete scope,
time, and cost goals as originally planned.
TRUE

10. Managing the triple constraint involves making trade-offs between scope, time, and cost goals for a project.
TRUE

11. Some people refer to the “double constraint” of project management to include quality and customer
satisfaction.
FALSE

,12. In the example of building a new house, the support staff would provide the wood, windows, flooring
materials, appliances, and so on.
FALSE

13. Stakeholders’ needs and expectations are only important in the beginning of a project.
FALSE

14. There are six core knowledge areas of project management.
FALSE

15. Follow-up studies done by the Standish Group showed that the number of failed projects has more than
doubled in the past decade.
FALSE

16. The 2006 Standish Group survey showed that IT project success rates had risen from 16 percent in 1994 to
35 percent in 2006.
TRUE

17. Project management is the silver bullet that guarantees success on all projects.
FALSE

18. A key finding of a 2004 study is that relationship management is viewed as a top success factor for
information systems in China, while it is not mentioned in U.S. studies.
TRUE

19. Winners in project delivery know that strong program managers—referred to as project leaders—are crucial
to project success.
TRUE

20. A program is “a group of related projects managed in a coordinated way to obtain benefits and control not
available from managing them individually.”
TRUE

21. Program managers are not responsible for coordinating the efforts of project teams, functional groups,
suppliers, and operations staff.
FALSE

22. The job description for a project manager can vary by industry and by organization.
TRUE

23. Project managers should possess general management knowledge and skills.
TRUE

24. Project managers must be able to make effective use of technology as it relates to the specific project.
TRUE

, 25. Project managers for large information technology projects have to be experts in the field of information
technology.
FALSE

26. Project managers often take on the role of both leader and manager.
TRUE

27. Today’s project managers still draw Gantt charts by hand.
FALSE

28. Determining the relationships among tasks is not essential in helping to improve project scheduling.
FALSE

29. New software makes basic tools, such as Gantt charts and network diagrams, inexpensive, easy to create,
and available for anyone to update.
TRUE

30. Many people still use basic productivity software, such as Microsoft Word or Excel, to perform many
project management functions.
TRUE

31. A research report showed that the U.S. spends ____ on projects every year.
A. $2.3 billion
B. $23 billion
C. $2.3 trillion
D. $23 trillion

32. A research report showed that the U.S. spends the equivalent of ____ percent of the nation’s gross domestic
product on projects every year.
A. 10
B. 20
C. 25
D. 50

33. Many organizations assert that using project management provides advantages, such as ____.
A. lower profit margins
B. lower costs
C. less internal coordination
D. lower worker morale

34. Because a project requires resources, often from various areas, many projects cross ____ or other
boundaries to achieve their unique purposes.
A. financial
B. spatial
C. departmental
D. technological

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