VERSIONS / COMPLETE EXAM QUESTIONS WITH
DETAILED & VERIFIED ANSWERS NEWEST 2026-2027
GRADED A+.
Which statement regarding Star Ratings is true?
Medicare uses a 5-star rating system to illustrate a plan's performance and quality.
The agent said that the Star Ratings are based on a plan's performance from two
years ago and, therefore, do not accurately reflect a plan's current value.
Star Ratings are based on a plan's performance from the prior year and, therefore,
may not accurately reflect a plan's current value.
Medicare uses a 5-star rating system to illustrate the plan's relative popularity in a
market as measured by membership and retention rates. - correct-answerMedicare
uses a 5-star rating system to illustrate a plan's performance and quality.
Which of the following is not considered unsolicited contact with a Medicare
eligible consumer according to CMS regulations and UnitedHealthcare's rules,
policies, and procedures?
Emailing a marketing brochure to a consumer whose email address was obtained
on a purchased lead list.
Approaching a consumer in a common area of a senior living complex.
Placing a marketing brochure on the door handle of the consumer's residence.
,Mailing a marketing brochure to the consumer via postal mail. - correct-
answerMailing a marketing brochure to the consumer via postal mail
In which situation will a member be involuntarily disenrolled from their MA plan?
The member lost entitlement to either Medicare Part A or Part B.
The member did not pay plan premiums on a timely basis.
The member engaged in disruptive behavior.
Premiums are not paid on a timely basis. - correct-answer-The member lost
entitlement to either Medicare Part A or Part B.
Rosanna is enrolled in a Medicare Advantage Only (MA-Only) Private Fee-
forService (PFFS) Plan. The plan is suitable for her needs and service area. She
has decided she wants to add prescription drug coverage. Which option is available
to Rosanna (assuming she is in a valid election period)?
Rosanna could stay enrolled in her MA-Only PFFS plan and enroll in a stand-alone
PDP.
Rosanna could stay enrolled in her MA-Only PFFS plan and enroll in a Medicare
Advantage Prescription Drug (MA-PD) plan.
Rosanna could disenroll from her MA-Only PFFS plan and enroll in an MA-Only
HMO plan and a stand-alone PDP.
, Rosanna could stay enrolled in her MA-Only PFFS plan and enroll in a Medicare
Supplement Plan. - correct-answer-Rosanna could stay enrolled in her MA-Only
PFFS plan and enroll in a Medicare Advantage Prescription Drug (MA-PD) plan. -
WRONG
Rosanna could stay enrolled in her MA-Only PFFS plan and enroll in a stand-alone
PDP - CORRECT
Cynthia is turning 65 on July 5. Her Medicare Part A and Part B will be effective
on July 1. Using her Initial Election Period (IEP), when can she submit an
application for a Medicare Advantage or Prescription Drug plan?
March 1 through July 31
April 1 through October 31
July 1 through December 30
June 1 through July 31 - correct-answer-Not July 1 - Dec 30 - WRONG
April 1 through October 31 - CORRECT
Annual Election Period (AEP) is a time when. . .
Consumers can only disenroll from their Medicare Advantage or Prescription Drug
Plan and return to Original Medicare.