, Chapter 2
Courts and Alternative Dispute Resolution
Miller, Business Law Today The Essentials Text & Summarized Cases, 13th Edition. © 2022 Cengage. All Rights
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, Chapter Objectives
By the end of this chapter, you will be able to:
• Differentiate between types of jurisdiction in state and federal courts.
• Define venue and standing.
• Define arbitration, negotiation, and mediation.
• Describe the benefits of alternative dispute resolution.
• Identify the types of claims are best settled by alternative dispute resoluti
• Identify when a mandatory arbitration clause may have you struck
down.