MIS 3500 CHAPTER 11 FINAL
REVIEW QUESTIONS WITH
SOLUTIONS!!
Why does improving a small, routine decision have business value for a company? -
ANSWERA small decision has business value when added with all the other small
decisions made in the company
Where there is no well-understood or agreed-on procedure for making a decision, it
is said to be: - ANSWERunstructured
The type of decision that can be made by following a definite procedure is called a
_____________ decision. - ANSWERstructured
Which types of decisions are more prevalent at lower organizations levels? -
ANSWERstructured decisions
______________ decisions are most common at higher levels of management. -
ANSWERUnstructured
Operational management typically makes which type of decisions? -
ANSWERStructured
Deciding whether to introduce a new product line is an example of a: -
ANSWERunstructured decision
Estimating the number of direct goods to reorder falls into which category of decision
making? - ANSWERStructured
Which type of information system uses data visualization technology to analyze and
display data for planning and decision making in the form of digitized maps? -
ANSWERGIS
GDSS are designed to: - ANSWERimplement structured methods for organizing and
evaluation ideas
A KPI is: - ANSWERa measure proposed by senior management
You are delivering a customer recommendation system for a department store's e-
commerce site. Which of the following tools will provide the most accurate
recommendations? - ANSWERBig data analytics
, Which phase of decision making finds or recognizes a problem? -
ANSWERIntelligence
Which is the second step in Simon's four different stages of decision making? -
ANSWERChoice
Which dimension of quality means that a decision should reflect a rational process? -
ANSWERCoherence
Which dimension of quality means that a decision faithfully reflects the concerns and
interests of affected parties? - ANSWERFairness
You are answering phones for local utilities provider and are speaking with an
extremely angry customer. Because your company manual advises employees to
transfer hostile calls to a superior, you do this. What quality dimension of decisions
does your action reflect? - ANSWERDue process
Which of the following is a typical middle management decision? - ANSWERWhy are
sales of our products decreasing on the west coast?
Which of the following is not an element of the business intelligence environment? -
ANSWERExecutive users
All of the following are analytic functionalities that BI systems deliver except: -
ANSWERuser interface
Which of the following would be a typical production report for an organization's
financial division? - ANSWERCash flow
Ina parameterized report, users can: - ANSWERview data according to different
dimensions of the data
Which of the following BI functionalities would you use to assess how customers
would respond to a price change in your product? - ANSWERPredictive analytics
All of the following are dimensions of a firm's performance that are measured in the
balanced scorecard method except: - ANSWERresources
Why is the balanced scorecard method said to be "balanced"? - ANSWERIt
measures performance of more than just financial systems
What type of model asks what-if questions repeatedly to determine the impact on
outcomes of changes in one or more factors? - ANSWERSensitivity analysis
Backward sensitivity analysis software is used for: - ANSWERgoal seeking.
________________ is a management methodology that translates a firm's goals into
operational targets. - ANSWERBPM
________________ help users gain information from large amounts of
geographically linked data. - ANSWERLocation analytics tools
REVIEW QUESTIONS WITH
SOLUTIONS!!
Why does improving a small, routine decision have business value for a company? -
ANSWERA small decision has business value when added with all the other small
decisions made in the company
Where there is no well-understood or agreed-on procedure for making a decision, it
is said to be: - ANSWERunstructured
The type of decision that can be made by following a definite procedure is called a
_____________ decision. - ANSWERstructured
Which types of decisions are more prevalent at lower organizations levels? -
ANSWERstructured decisions
______________ decisions are most common at higher levels of management. -
ANSWERUnstructured
Operational management typically makes which type of decisions? -
ANSWERStructured
Deciding whether to introduce a new product line is an example of a: -
ANSWERunstructured decision
Estimating the number of direct goods to reorder falls into which category of decision
making? - ANSWERStructured
Which type of information system uses data visualization technology to analyze and
display data for planning and decision making in the form of digitized maps? -
ANSWERGIS
GDSS are designed to: - ANSWERimplement structured methods for organizing and
evaluation ideas
A KPI is: - ANSWERa measure proposed by senior management
You are delivering a customer recommendation system for a department store's e-
commerce site. Which of the following tools will provide the most accurate
recommendations? - ANSWERBig data analytics
, Which phase of decision making finds or recognizes a problem? -
ANSWERIntelligence
Which is the second step in Simon's four different stages of decision making? -
ANSWERChoice
Which dimension of quality means that a decision should reflect a rational process? -
ANSWERCoherence
Which dimension of quality means that a decision faithfully reflects the concerns and
interests of affected parties? - ANSWERFairness
You are answering phones for local utilities provider and are speaking with an
extremely angry customer. Because your company manual advises employees to
transfer hostile calls to a superior, you do this. What quality dimension of decisions
does your action reflect? - ANSWERDue process
Which of the following is a typical middle management decision? - ANSWERWhy are
sales of our products decreasing on the west coast?
Which of the following is not an element of the business intelligence environment? -
ANSWERExecutive users
All of the following are analytic functionalities that BI systems deliver except: -
ANSWERuser interface
Which of the following would be a typical production report for an organization's
financial division? - ANSWERCash flow
Ina parameterized report, users can: - ANSWERview data according to different
dimensions of the data
Which of the following BI functionalities would you use to assess how customers
would respond to a price change in your product? - ANSWERPredictive analytics
All of the following are dimensions of a firm's performance that are measured in the
balanced scorecard method except: - ANSWERresources
Why is the balanced scorecard method said to be "balanced"? - ANSWERIt
measures performance of more than just financial systems
What type of model asks what-if questions repeatedly to determine the impact on
outcomes of changes in one or more factors? - ANSWERSensitivity analysis
Backward sensitivity analysis software is used for: - ANSWERgoal seeking.
________________ is a management methodology that translates a firm's goals into
operational targets. - ANSWERBPM
________________ help users gain information from large amounts of
geographically linked data. - ANSWERLocation analytics tools
