MGMT 3500 - CH 4 QUESTIONS WITH
CORRECT ANSWERS!!
Ethics - ANSWERthe set of moral principles or values that defines right and wrong
for a person or group
Ethical behavior - ANSWERbehavior that conforms to a society's accepted principles
of right and wrong
Workplace deviance - ANSWERunethical behavior that violates organizational norms
about right and wrong
Types of workplace deviance - ANSWER1. production deviance
2. property deviance
3. political deviance
4. personal aggression
Production deviance - ANSWERunethical behavior that hurts the quality and quantity
of work produced
Production deviance examples - ANSWERleaving early, taking excessive breaks,
intentionally working slowly, wasting resources
Property deviance - ANSWERunethical behavior aimed at the organization's property
or products
Preconventional level of moral development - ANSWERthe first level of moral
development, in which people make decisions based on selfish reasons
The 2 stages of Preconventional moral development focus on? - ANSWER1.
punishment and obedience
2. instrumental exchange
Conventional level of moral development - ANSWERthe second level of moral
development, in which people make decisions that conform to societal expectations
The 2 stages of conventional moral development focus on? - ANSWER1. good boy,
nice girl
2. law and order
Property deviance examples - ANSWERsabotaging equipment, accepting kickbacks,
lying about hours worked, stealing from company
BIGGEST IS SPENDING TIME ON PERSONAL SOCIAL MEDIA SITES
Political deviance - ANSWERusing one's influence to harm others in the company
, Political deviance examples - ANSWERshowing favoritism, gossiping about
coworkers, blaming coworkers, competing nonbeneficially
Personal aggression - ANSWERhostile or aggressive behavior toward others
Personal aggression examples - ANSWERsexual harassment, verbal abuse,
stealing from coworkers, endangering coworkers
Employee shrinkage - ANSWERemployee theft of company merchandise
The biggest type of workplace deviance is... - ANSWERspending time on personal
social media sites and surfing non-work related retail sites
Compliance program steps - ANSWER1. establish standards and procedures
2. assign upper-level managers to be in charge
3. delegate decision-making authority only to ethical employees
4. encourage employees to report violations
5. train employees on standards and procedures
6. enforce standards consistently and fairly
7. improve program after violations
Ethical intensity - ANSWERthe degree of concern people have about an ethical
issue
6 factors of ethical intensity - ANSWER1. magnitude of consequences
2. social consensus
3. probability of effect
4. temporal immediacy
5. proximity of effect
6. concentration of effect
Magnitude of consequences - ANSWERthe total harm or benefit derived from an
ethical decision
Social consensus - ANSWERagreement on whether behavior is bad or good
Probability of effect - ANSWERthe chance that something will happen that results in
harm to others
Temporal immediacy - ANSWERthe time between an act and the consequences the
act produces
Proximity of effect - ANSWERthe social, psychological, cultural, or physical distance
between a decision maker and those affected by his or her decisions
Concentration of effect - ANSWERthe total harm or benefit that an act produces on
the average person
Kohlbergs stages of moral development - ANSWER1. preconventional
CORRECT ANSWERS!!
Ethics - ANSWERthe set of moral principles or values that defines right and wrong
for a person or group
Ethical behavior - ANSWERbehavior that conforms to a society's accepted principles
of right and wrong
Workplace deviance - ANSWERunethical behavior that violates organizational norms
about right and wrong
Types of workplace deviance - ANSWER1. production deviance
2. property deviance
3. political deviance
4. personal aggression
Production deviance - ANSWERunethical behavior that hurts the quality and quantity
of work produced
Production deviance examples - ANSWERleaving early, taking excessive breaks,
intentionally working slowly, wasting resources
Property deviance - ANSWERunethical behavior aimed at the organization's property
or products
Preconventional level of moral development - ANSWERthe first level of moral
development, in which people make decisions based on selfish reasons
The 2 stages of Preconventional moral development focus on? - ANSWER1.
punishment and obedience
2. instrumental exchange
Conventional level of moral development - ANSWERthe second level of moral
development, in which people make decisions that conform to societal expectations
The 2 stages of conventional moral development focus on? - ANSWER1. good boy,
nice girl
2. law and order
Property deviance examples - ANSWERsabotaging equipment, accepting kickbacks,
lying about hours worked, stealing from company
BIGGEST IS SPENDING TIME ON PERSONAL SOCIAL MEDIA SITES
Political deviance - ANSWERusing one's influence to harm others in the company
, Political deviance examples - ANSWERshowing favoritism, gossiping about
coworkers, blaming coworkers, competing nonbeneficially
Personal aggression - ANSWERhostile or aggressive behavior toward others
Personal aggression examples - ANSWERsexual harassment, verbal abuse,
stealing from coworkers, endangering coworkers
Employee shrinkage - ANSWERemployee theft of company merchandise
The biggest type of workplace deviance is... - ANSWERspending time on personal
social media sites and surfing non-work related retail sites
Compliance program steps - ANSWER1. establish standards and procedures
2. assign upper-level managers to be in charge
3. delegate decision-making authority only to ethical employees
4. encourage employees to report violations
5. train employees on standards and procedures
6. enforce standards consistently and fairly
7. improve program after violations
Ethical intensity - ANSWERthe degree of concern people have about an ethical
issue
6 factors of ethical intensity - ANSWER1. magnitude of consequences
2. social consensus
3. probability of effect
4. temporal immediacy
5. proximity of effect
6. concentration of effect
Magnitude of consequences - ANSWERthe total harm or benefit derived from an
ethical decision
Social consensus - ANSWERagreement on whether behavior is bad or good
Probability of effect - ANSWERthe chance that something will happen that results in
harm to others
Temporal immediacy - ANSWERthe time between an act and the consequences the
act produces
Proximity of effect - ANSWERthe social, psychological, cultural, or physical distance
between a decision maker and those affected by his or her decisions
Concentration of effect - ANSWERthe total harm or benefit that an act produces on
the average person
Kohlbergs stages of moral development - ANSWER1. preconventional
