NECC Exam all questions with
detailed answers
A car on routine patrol declares shots fired over the radio which of the following actions must
be taken FIRST? - correct answer ✔✔ Restrict the radio channel and determine location
A caller receives multiple 911 call from two different screaming callers angry about cutting
down a tree on the property line. Which of the following is the best way for the call taker to
ensure that the lines are not tied up by calls from this group? - correct answer ✔✔ Ask for the
caller's address, phone number, and name and send an officer to the location
A teenage boy calls 911 to report he accidentally shot his friend in the head. If there is a full
address display, which of the following is the most important action to take? - correct answer
✔✔ Confirm the address and phone number
A girl calls and states that she has just shot her brother. Which of the following questions
address officer safety? - correct answer ✔✔ Was it intentional
If a caller reports that a rusty grenade is found under the porch, which of the following is the
most appropriate initial action? - correct answer ✔✔ Advise the caller not to disturb the devise
and dispatch appropriate units
If a hysterical male calls to report a deer lying in the middle of the road, what is the most
appropriate FIRST action? - correct answer ✔✔ Obtain exact location of the animal
A call is received from a police officer's girlfriend who wishes to report that the officer kicked
her in the stomach. The officer is your friend and in a conversation the pervious night, he
mentioned he was ending the relationship because she was violent. The call may be a form of
, retaliation. Which of the following actions should be taken to handle this delicate situation? -
correct answer ✔✔ Dispatch the call as any domestic violence call
Which of the following is NOT an appropriate response to a person reporting verbal threats? -
correct answer ✔✔ Advise threats are free speech and not criminal
A woman calls to report finding a family member as an obvious DOA from suicide. Which of the
following is appropriate? - correct answer ✔✔ Keep the call on the line until an officer arrives
If an officer is reassigned to a call and the complainant is expecting a response, dispatch should
- correct answer ✔✔ Attempt to notify the complainant of the delay as soon as possible.
A caller states her 21-year-old daughter did not come home from work and she is concerned
because her daughter has been receiving death threats from her ex husband. Which of the
following is the best practice? - correct answer ✔✔ Send an officer to the call
Which of the following is an appropriate response to a caller who states she saw a man walking
down the highway holding what appeared to be a rifle in a gun case 20 minutes ago? - correct
answer ✔✔ Advise the units of the information and description, location, direction of travel,
time delay
Which of the following questions are NOT vital to the call type "man with a gun" - correct
answer ✔✔ Guns are legal, how is this threatening to you?
Which of the following is the most appropriate call type for a suspect who has snatched a
woman's purse and fled? - correct answer ✔✔ Strong arm robbery
At 6am a candy store owner calls when discovering an unknown teenage girl sleeping in the
back room of the store. The caller reports that nothings inside the store appears to have been
disturbed and that the girl is still sleeping. She may have entered through an open window. This
call type can be best characterized as - correct answer ✔✔ Criminal trespass
detailed answers
A car on routine patrol declares shots fired over the radio which of the following actions must
be taken FIRST? - correct answer ✔✔ Restrict the radio channel and determine location
A caller receives multiple 911 call from two different screaming callers angry about cutting
down a tree on the property line. Which of the following is the best way for the call taker to
ensure that the lines are not tied up by calls from this group? - correct answer ✔✔ Ask for the
caller's address, phone number, and name and send an officer to the location
A teenage boy calls 911 to report he accidentally shot his friend in the head. If there is a full
address display, which of the following is the most important action to take? - correct answer
✔✔ Confirm the address and phone number
A girl calls and states that she has just shot her brother. Which of the following questions
address officer safety? - correct answer ✔✔ Was it intentional
If a caller reports that a rusty grenade is found under the porch, which of the following is the
most appropriate initial action? - correct answer ✔✔ Advise the caller not to disturb the devise
and dispatch appropriate units
If a hysterical male calls to report a deer lying in the middle of the road, what is the most
appropriate FIRST action? - correct answer ✔✔ Obtain exact location of the animal
A call is received from a police officer's girlfriend who wishes to report that the officer kicked
her in the stomach. The officer is your friend and in a conversation the pervious night, he
mentioned he was ending the relationship because she was violent. The call may be a form of
, retaliation. Which of the following actions should be taken to handle this delicate situation? -
correct answer ✔✔ Dispatch the call as any domestic violence call
Which of the following is NOT an appropriate response to a person reporting verbal threats? -
correct answer ✔✔ Advise threats are free speech and not criminal
A woman calls to report finding a family member as an obvious DOA from suicide. Which of the
following is appropriate? - correct answer ✔✔ Keep the call on the line until an officer arrives
If an officer is reassigned to a call and the complainant is expecting a response, dispatch should
- correct answer ✔✔ Attempt to notify the complainant of the delay as soon as possible.
A caller states her 21-year-old daughter did not come home from work and she is concerned
because her daughter has been receiving death threats from her ex husband. Which of the
following is the best practice? - correct answer ✔✔ Send an officer to the call
Which of the following is an appropriate response to a caller who states she saw a man walking
down the highway holding what appeared to be a rifle in a gun case 20 minutes ago? - correct
answer ✔✔ Advise the units of the information and description, location, direction of travel,
time delay
Which of the following questions are NOT vital to the call type "man with a gun" - correct
answer ✔✔ Guns are legal, how is this threatening to you?
Which of the following is the most appropriate call type for a suspect who has snatched a
woman's purse and fled? - correct answer ✔✔ Strong arm robbery
At 6am a candy store owner calls when discovering an unknown teenage girl sleeping in the
back room of the store. The caller reports that nothings inside the store appears to have been
disturbed and that the girl is still sleeping. She may have entered through an open window. This
call type can be best characterized as - correct answer ✔✔ Criminal trespass
