NECC QUIZ Review questions &
answers rated A+
What are the responsibilities for reporting child abuse? - ANS ✔✔The responsibilities for
reporting child abuse is to encourage CPS (Child protective servies) to report the abuse.
Mandatory regulations that requires you to report all incidents. Immediately make an oral
report od incident followed by a report within five days.
Explain Layered Response - ANS ✔✔ALS and BLS units may respond in layered responses with a
private ambulance. An ambulance could carry a paramedic to all calls. Severity of a call will
initiate a layered response. With a call, a layered response might call for a fire engine as the first
layer responder since they are trained as EMT.
What type of calls would require a police presence or response? - ANS ✔✔Any call that requires
and EMS worker to enter a dangerous environment. Calls that require police include domestic
violence, suicidal objects, alcohol or drugs, taffic accidents, and incident with crime involved.
Level one: - ANS ✔✔A dispatcher that is limited to determining whether a service needs a
medical or non-medical response. They don't determine what kind of service is needed (ALS or
BLS).
Level Two - ANS ✔✔A dispatcher who determines whether the call is life threatening, or non-
life threatening. Some locations may also include pre-arrival instructions for emergency
dispatch.
Level three - ANS ✔✔Performs all functions of level 2, including pre-arrival instructions when
authorized. EMD determines whether an EMS unit, fire, or police will be sent. Established key
questions and local protocols used to determine units sent.
, .List job titles for this the work of emergency communications - ANS ✔✔Call Receiver,
Dispatcher, Supervisor, Systems Specialist, Systems Specialist, Systems Manager, Training
Manager, Center Manager/Director
.What is the average range of pay for this work in your area? Nationally? - ANS ✔✔In California
the average pay is 42k. Nationally it is around 40k a year.
.Describe three pieces of equipment in a Comm Center. - ANS ✔✔Call taker enters the
information into a Computer Aided Dispatch System. The dispatcher also tracks the units as they
respond to the officers on view. State and national information system called (NCIC)
What additional duties might a call taker have if they worked in a small police department? -
ANS ✔✔Fire and EMS dispatch agency was a new facility with good staffing and updated
training, whereas the police department communications were small and poorly staffed and not
able to handle any upgrades. The fire department became the answering agency.
Describe the duties of an EMD - ANS ✔✔They may work in the communications center or in an
EMD agency. EMD's don't give medical advice but can offer poison control or other numbers if
requested and no response is required.
List some minimum requirements for the work of emergency communications. - ANS ✔✔Shift
work and overtime; working with police, fire, EMT, paramedics, clerks, nurses, and doctors.
Many professional people have very difficult work. Some of your classes you revise will test your
ability to remain calm, unemotional and in control.
List job tests an applicant may face - ANS ✔✔Polygraph, written skills, video instruction,
behavior evaluation.
List things that may eliminate a person from the hiring process - ANS ✔✔The hiring process for
this job takes one to six months. There is no standardized test for hiring or training
telecommunications, scheduling, or any other administrative decision.
answers rated A+
What are the responsibilities for reporting child abuse? - ANS ✔✔The responsibilities for
reporting child abuse is to encourage CPS (Child protective servies) to report the abuse.
Mandatory regulations that requires you to report all incidents. Immediately make an oral
report od incident followed by a report within five days.
Explain Layered Response - ANS ✔✔ALS and BLS units may respond in layered responses with a
private ambulance. An ambulance could carry a paramedic to all calls. Severity of a call will
initiate a layered response. With a call, a layered response might call for a fire engine as the first
layer responder since they are trained as EMT.
What type of calls would require a police presence or response? - ANS ✔✔Any call that requires
and EMS worker to enter a dangerous environment. Calls that require police include domestic
violence, suicidal objects, alcohol or drugs, taffic accidents, and incident with crime involved.
Level one: - ANS ✔✔A dispatcher that is limited to determining whether a service needs a
medical or non-medical response. They don't determine what kind of service is needed (ALS or
BLS).
Level Two - ANS ✔✔A dispatcher who determines whether the call is life threatening, or non-
life threatening. Some locations may also include pre-arrival instructions for emergency
dispatch.
Level three - ANS ✔✔Performs all functions of level 2, including pre-arrival instructions when
authorized. EMD determines whether an EMS unit, fire, or police will be sent. Established key
questions and local protocols used to determine units sent.
, .List job titles for this the work of emergency communications - ANS ✔✔Call Receiver,
Dispatcher, Supervisor, Systems Specialist, Systems Specialist, Systems Manager, Training
Manager, Center Manager/Director
.What is the average range of pay for this work in your area? Nationally? - ANS ✔✔In California
the average pay is 42k. Nationally it is around 40k a year.
.Describe three pieces of equipment in a Comm Center. - ANS ✔✔Call taker enters the
information into a Computer Aided Dispatch System. The dispatcher also tracks the units as they
respond to the officers on view. State and national information system called (NCIC)
What additional duties might a call taker have if they worked in a small police department? -
ANS ✔✔Fire and EMS dispatch agency was a new facility with good staffing and updated
training, whereas the police department communications were small and poorly staffed and not
able to handle any upgrades. The fire department became the answering agency.
Describe the duties of an EMD - ANS ✔✔They may work in the communications center or in an
EMD agency. EMD's don't give medical advice but can offer poison control or other numbers if
requested and no response is required.
List some minimum requirements for the work of emergency communications. - ANS ✔✔Shift
work and overtime; working with police, fire, EMT, paramedics, clerks, nurses, and doctors.
Many professional people have very difficult work. Some of your classes you revise will test your
ability to remain calm, unemotional and in control.
List job tests an applicant may face - ANS ✔✔Polygraph, written skills, video instruction,
behavior evaluation.
List things that may eliminate a person from the hiring process - ANS ✔✔The hiring process for
this job takes one to six months. There is no standardized test for hiring or training
telecommunications, scheduling, or any other administrative decision.
