HFT 2220- Exam 1 Questions And Answers

The process that leads to the writing of a job description is known as: - ANS job anaysis? What is the primary difference between career ladders and career lattices? - ANS The direction of movement between jobs Interviews are highly correlated to future job performance. - ANS False A company can use a Bona Fide Occupational Qualification (BFOQ) defense in limited cases. A BFOQ is allowed in all of these forms of discrimination except: - ANS Discrimination is not unlawful if it is based on the need to hire certain types of people for specific jobs May be used for sex, religion, national origin Which is not part of a Job Description? - ANS Retirement plan Diana and Jason both work the same job (Restaurant Manager) for a large hotel. However, Jason gets paid more. What difference between Jason and Diana could not be grounds to legally justify Jason's higher pay and thus constitutes a violation to the Equal Pay Act? - ANS Legal Discrimination:Work Experience, Education,Personality,Knowledge,Skills illegal discrimination: Race, religin, color, national origin, gender Which of the following is not illegal discrimination under the Pregnancy Discrimination Act of 1978? - ANS Refusing to offer insurance if it is not provided in the past The extent to which a worker gets to perform a "whole" unit of work from start to finish is known as: - ANS Task identity Which of the following is not one of the ways to measure recruiting efforts? - ANS Analyzing the difficulty, frequency, and importance of work activities associated with a particular job is a fundamental aspect of: - ANS Job analysis. An employer can perform a credit check on any employee that he/she wants to. - ANS False To determine staffing patterns, which of the following must a manager be aware of: - ANS Productivity and performance standards When an interviewer uses one positive characteristic of an individual to overshadow the rest of the information this is known as: - ANS Halo effect A worker complaints to the Equal Employment Opportunity Commission about a possible case of race discrimination. As a consequence, his company gives him the worst shifts. This action would be: - ANS Illegal, as this would constitute retaliation Which agency enforces the EEO (Title VII of the Civil Rights Act)? - ANS Equal Employment Opportunity Commission Which of the following is a job-related reason to legally discriminate for a safe and efficient operation of an organization? - ANS Business necessity The tendency of employees to work harder when they have knowledge of being observed is known as the Heisenberg Effect. - ANS False Evidence in which the complainant only needs to make an allegation is known as preponderance of evidence. - ANS False A country club decides to hire a team of gardeners to maintain their golf club. As part of the recruitment process, the company checks their credit history. This action will likely be: - ANS Illegal All of the following are typical job analysis techniques except: - ANS Experiments Which one of the following is most related to performance: - ANS The EEO should only apply to recruitment practices. - ANS False When can an employer require a background search? - ANS ??? page 68 Discriminating against an employee based on a personality test is: - ANS Legal All of the following are obligations of the employer under the Pregnancy Discrimination Act (PDA) except: - ANS In face of pregnancy in a workplace, you cannot:refuse to hire,demote,Terminate ,assign pregnant employees to new duties (except for making reasonable accommodation),Must give a reasonable amount of time off (no set amount; though typically is 6 weeks). Employer cannot mandate a given date of maternity .Employers can't discriminate on the basis of image Employer DOES NOT! have to provide insurance if it is not provided in the past.If the employer offers insurance, it must cover pregnancy In Chapter 5, you have learned that some questions should not be asked during an interview. Among the following options, which is the safest question to ask a potential employee in an interview? - ANS Where they previously worked? States can secure additional benefits for their residents that go beyond federal requirements. - ANS True Job Analysis can be done by either an internal or external party. - ANS True This law protects individuals with disabilities: - ANS ADA Someone asks questions "off the cuff" without any script, we call this type of interview: - ANS Unstructured Interview To pick a recruiter for your department, you should simply pick the best performer of that department. - ANS False Once a manager has forecasted sales, he or she can then use the performance standard to determine the number of employees needed for a particular shift. - ANS False Which shows the key difference between the disparate treatment and disparate impact theories: - ANS Intent All discrimination is illegal. - ANS False The section of the job descriptions that outlines the skills, knowledge, and abilities (SKA's) necessary to perform a job is known as: - ANS Job specifications Which of the following is not a protected class under the Equal Employment Opportunity Act (Title VII, Civil Rights act): - ANS The Americans with Disabilities Act (ADA) requires employers to do all of the following except: - ANS Cary is a Restaurant Manager and has worked for his employer for the last four years. He has received stellar performance reviews and currently earns a salary of $64,000/year. Quinn is a new Restaurant Manager for the same company. She is offered a starting salary of $54,000 /year. One day, Quinn finds out that Cary makes significantly more money than she does. She thinks her rights have been violated under the Equal Pay Act. The employer's action to pay Cary more than Quinn will likely be: - ANS Emma is a Manager at Pizza Hut on the international drive. She is starting to determine how many guests are expected to visit the restaurant in November during the football game. According to our textbook, which of the following should she consider before beginning her calculations? - ANS Gary is a bell man in a five-star convention hotel. Recently he is assigned a new responsibility associated with a concierge, which is not similar to what he is currently doing. According to our textbook and class materials, this is known as: - ANS Job enrichment