CITY AND GUILDS L3 BUSINESS ADMINISTRATION -
KNOWLEDGE TEST REVISION QUESTIONS AND
ANSWERS
/. RIDDOR - Answer-✅Reporting of Injuries, Diseases and Dangerous Occurrences
Regulations
/.COSHH - Answer-✅Control of Substances Hazardous to Health
/.PESTLE - Answer-✅Political
Economical
Social
Technological
Legal
Environmental
/.DSE - Answer-✅Display Screen Equipment
/.GDPR - Answer-✅General Data Protection Regulation
/.SMART - Answer-✅Specific, Measurable, Attainable, Realistic, Time Bound
/.Gantt Chart - Answer-✅graphically displays the scheduling of tasks required to
complete a project
/.Scheduling - Answer-✅to set when an activity should start or end, depending on its
duration, resource availability and target completion date of the project
/.Work Breakdown Structure - Answer-✅incorporate project details as they become
available without having to prepare a new estimate or budget
/.Product Breakdown Structure - Answer-✅used to analyse, document and
communicate the outcomes of a project and reduce a complex project, or product, into
manageable components
/.Risk Analysis - Answer-✅Identifying potential issues and risks ahead of time before
these were to pose cost and/ or schedule negative impacts.
, /.Risk Matrix - Answer-✅used during risk assessment to define the level of risk by
considering the probability or likelihood. Increases visibility of risks and assists
management in decision making
/.Project Report - Answer-✅highlights the successes, lessons learned and performance
in order to ensure a final sign-off and it also assists in learning for future projects
/.Purpose of Project Management Tools - Answer-✅Initiate
Scope
Plan
Monitor
Report
Evaluate
/.Resources in Project Management - Answer-✅People e.g Staff/Contractors
Facilities - e.g Admin
Equipment - e.g Computers
Finance needed (Budget)
Technology
Asset Register
Office Equipment
Propert e.g Land/Buildings
/.Signs of a Successful Project - Answer-✅Knowledge/Experience = barriers and risks
can be overcome.
Running and control of finances.
Strong leadership, clear communication (oral/written)
Contingency Plans - used to monitor progress
Set Deliverables/Timescales and Quality to be set against the deliverables
Records to review progress of project
Evaluation, lessons learnt for future projects
/.Purpose - Answer-✅What an organisation does, who is is serving
/.Mission - Answer-✅the definition of an organization's purpose, values, and core goals,
which provides the framework for all other plans
/.Mission Statement - Answer-✅Organisations reason for existing
/.Vision - Answer-✅A long-term strategy for attaining a goal or goals
/.Aims and Objectives - Answer-✅Make and organisation purpose clearer
/.Aim - Answer-✅Statement of intent, set out what the organisation hopes to achieve
KNOWLEDGE TEST REVISION QUESTIONS AND
ANSWERS
/. RIDDOR - Answer-✅Reporting of Injuries, Diseases and Dangerous Occurrences
Regulations
/.COSHH - Answer-✅Control of Substances Hazardous to Health
/.PESTLE - Answer-✅Political
Economical
Social
Technological
Legal
Environmental
/.DSE - Answer-✅Display Screen Equipment
/.GDPR - Answer-✅General Data Protection Regulation
/.SMART - Answer-✅Specific, Measurable, Attainable, Realistic, Time Bound
/.Gantt Chart - Answer-✅graphically displays the scheduling of tasks required to
complete a project
/.Scheduling - Answer-✅to set when an activity should start or end, depending on its
duration, resource availability and target completion date of the project
/.Work Breakdown Structure - Answer-✅incorporate project details as they become
available without having to prepare a new estimate or budget
/.Product Breakdown Structure - Answer-✅used to analyse, document and
communicate the outcomes of a project and reduce a complex project, or product, into
manageable components
/.Risk Analysis - Answer-✅Identifying potential issues and risks ahead of time before
these were to pose cost and/ or schedule negative impacts.
, /.Risk Matrix - Answer-✅used during risk assessment to define the level of risk by
considering the probability or likelihood. Increases visibility of risks and assists
management in decision making
/.Project Report - Answer-✅highlights the successes, lessons learned and performance
in order to ensure a final sign-off and it also assists in learning for future projects
/.Purpose of Project Management Tools - Answer-✅Initiate
Scope
Plan
Monitor
Report
Evaluate
/.Resources in Project Management - Answer-✅People e.g Staff/Contractors
Facilities - e.g Admin
Equipment - e.g Computers
Finance needed (Budget)
Technology
Asset Register
Office Equipment
Propert e.g Land/Buildings
/.Signs of a Successful Project - Answer-✅Knowledge/Experience = barriers and risks
can be overcome.
Running and control of finances.
Strong leadership, clear communication (oral/written)
Contingency Plans - used to monitor progress
Set Deliverables/Timescales and Quality to be set against the deliverables
Records to review progress of project
Evaluation, lessons learnt for future projects
/.Purpose - Answer-✅What an organisation does, who is is serving
/.Mission - Answer-✅the definition of an organization's purpose, values, and core goals,
which provides the framework for all other plans
/.Mission Statement - Answer-✅Organisations reason for existing
/.Vision - Answer-✅A long-term strategy for attaining a goal or goals
/.Aims and Objectives - Answer-✅Make and organisation purpose clearer
/.Aim - Answer-✅Statement of intent, set out what the organisation hopes to achieve
