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CPHQ test questions and correct answer
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"Underuse is evidence by the fact that many scientifically sound practices are not used
as often they should be, For example, biannual mammography screening in woman
ages 40 to 69 has been proven beneficial and yet is performed less than 75 percent of
the time." This is the categorization of:

A. Defects
B. Lack of professionalism in Medical field
C. Lack of care
D. Healthcare practice -CORRECT ANSWER A. Defects

__________ is a term applied when the proper clinical care process is not executed
appropriately, such as giving the wrong drug to a patient or incorrectly administering the
correct drug.

A. Underuse
B. Overuse
C. Misuse
D. Illegal use -CORRECT ANSWER CORRECT ANSWER: C- misuse

Crossing the Quality Chasm provided a blueprint for the future that classified and unified
the components of quality through six aims for improvement, chain of effects, and
simple rules for redesign of healthcare. The six aims for improvement, viewed also six
dimensions of quality. Which of the following is NOT out of those dimensions?

A. Safe
B. Care centered
C. Efficient
D. Effective -CORRECT ANSWER CORRECT ANSWER: B- care centered

______________ can be measured by how well evidence-______________ can be
measured by how well evidence-based practices are followed, such as the percentage
of time diabetic patients receive all recommended care at each doctor visit, the
percentage of hospital-acquired infections, or the percentage of patients who develop
pressure ulcers (bed sores) while in the nursing home.

A. Safe care
B. Equitable care
C. Effective care

, D. Timely care -CORRECT ANSWER CORRECT ANSWER: C - effective care

Today's patients' perception of the quality of our healthcare system is not favorable. In
healthcare, quality is a household word that evokes great emotion, including:

A. Frustration and despair, exhibited by patients who experience healthcare services
firsthand or family members who observe the care of their loved ones
B. Anxiety over the ever-increasing costs and complexities of care
C. Patient centered measures
D. Timely care that may be experienced in terms of performance of services -
CORRECT ANSWER CORRECT ANSWER: A, B -

There is a story of an intensive care unit (ICU) at Dominican Hospital in Santa Cruz
Country, California. Dominican, a 379-bed community hospital, is part of the 41-hospital
Catholic Healthcare West system. "We used to replace ventilator circuit for incubated
patients daily because we thought this helped to prevent pneumonia," explained Lee
Vanderpool, vice president. ""But the evidence shows that the more you interfere with
that device, the more often you risk introducing infection. It turns out it is often better to
leave it alone until it begins to become cloudy, or 'gunky,' as the no clinicians say." The
hospital staff learned an important lesson from this experience that:

A. Evidence is more powerful than intuition
B. Intuition is more powerful than evidence
C. Efforts improve mortality rate
D. Introduction f a new protocol, or any new idea, involves education -CORRECT
ANSWER CORRECT ANSWER: A

A number of attributes can characterize the quality of healthcare services. As, there are
different groups involved in healthcare, such as physicians, patients and health insurers,
tend to attach different levels of importance to particular attributes and as a result define
quality care differently. Which of the following is/are NOT out of those attributes?

A. Technical performance
B. Responsiveness to patient preferences
C. Excess staff
D. Amenities -CORRECT ANSWER CORRECT ANSWER: C

Quality and technical performance refers to how well current scientific medical
knowledge and technology are applied in a given situation. It is usually assessed in
terms of:

A. Timeliness and accuracy of the diagnosis
B. Appropriateness of therapy and other medical interventions are performed
C. The quality of interpersonal relationships
D. Both A & B -CORRECT ANSWER CORRECT ANSWER: D

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