hft 2220 final exam Questions With Complete Solutions!!

elements of culture - ANS 1. artifacts (rituals/language) 2. shared values 3. assumptions Lewin's change model - ANS ezing g ezing yielding (conflict management) - ANS giving in completely to the other side's wishes compromising (conflict management) - ANS looking for a position in which your loses are offset by equally valued gains. problem solving (conflict management) - ANS looks for a mutually beneficial solution for both parties (win- win) forcing (conflict management) - ANS Trying to win the conflict at another's expense (win-loose) avoiding (conflict management) - ANS Smooth over or avoid conflict situations. Tend to suppress thinking about the conflict. coercive power - ANS ability to control punishments Maslow's Hierarchy of Needs (5) - ANS -actualization m ging y ological McClelland's Acquired Needs - ANS 1. achievement iation 3. power expectancy theory - ANS effort...performance...outcome 1/2/3 equity theory - ANS people make evaluations about the fairness of their inputs and outputs ex. input: education; output: compensation big 5 model - ANS Conscientiousness - Careful, dependable, self-disciplined Agreeableness - Courteous, good-natured, empathetic, caring Neuroticism - Anxious, hostile, depressed Openness to experience - Sensitive, flexible, creative, curious Extroversion - Outgoing, talkative, sociable, assertive Myers-Briggs - ANS Extroversion - Introversion Intuitive - Sensing Thinking- Feeling Judging - Perceiving Locus of Control - ANS Extent to which a person feels he/she is able to control his/her on life Machiavellianism - ANS capable of lying to achieve personal goals Self-Efficiacy - ANS The belief that you are capable of completing a task / attaining a goal successfully. Self-serving bias - ANS we attribute good results to our efforts and failures to the external environment fundamental attribution error - ANS tendency to see a person and not the situation