HSA 358 Exam 2 Questions and Answers Latest Update 2025-2026
Which of the following is NOT an example of a thinking skill involved in organizational behavior?
- Answers Teamwork
Which of the following is a type of bias? - Answers All of the above (affinity, similar-to-me, in-
group, halo effect)
All of these are examples of Informal Roles EXCEPT: - Answers gathering evidence
making a positive judgment about someone because they are in your same social group is
called a(n) - Answers in-group bias
which of the following is NOT a discipline that organizational behavior draws upon? - Answers
biology
________ is subtle and unconscious, hidden form direct attention, and seldom noticed in decision
processes. Managers are concerned that this affects employees in social categories and can
hinder an organization's diversity efforts - Answers implicit bias
which phase of decision making involves identifying the decision or problem and its causes? -
Answers recognition phase of decision making
which of the following is an example of a stereotype? - Answers assuming women are not as
strong as men are
which of the following are evolved forms of empathy? - Answers all of the above (emotional,
cognitive, empathic perspective-taking)
which type of bias means favoring people we like? - Answers affinity bias
which of the three levels of work behaviors in an organization provides insight to the challenges
of leadership, teamwork, decision making, power, and conflict? - Answers group behavior
in organizational behavior, what are the three forms of empathy involved in socio-emotional
intelligence? - Answers emotional, cognitive, empathetic perspective taking
erroneously attributing another's behavior to their internal disposition, rather than their external
circumstances, is a description of: - Answers fundamental attribution error
what type of bias occurs when a person makes a positive judgement about someone when they
both belong to the same social group? - Answers in-group bias
what is NOT an example of a type of bias? - Answers group think bias
during the ebola breakout, many americans were more afraid of contracting Ebola than
contracting influenza, even though influenza was the greater threat to Americans. This is an
, example of: - Answers confirmation bias
which of these organizational behaviors is included at the Collective level? - Answers structure
of authority
Which of the following is NOT a barrier to executing a strategic plan? - Answers too much
engagement from physicians and other key stakeholders
what is considered to be part of the Internal Assessment within the Strategic Planning Process?
- Answers strengths and weaknesses (a and d)
which of the following is FALSE about the Role of a Manager in the strategic planning process? -
Answers give input only once to Planning departments and Senior Management teams
which of the following is a component of the Market Assessment Model - Answers (all of the
above) power of consumers and payers, innovations and technology, power of the healthcare
workforce, regulatory environment
what is the correct definition of "SWOT" - Answers strengths, weaknesses, opportunities, threats
_________ is necessary when translating the plan into action: - Answers strategy tactual planning
the _______ identifies five market or industry forces that, when combined, determine the
attractiveness of competing in a particular market - Answers five forces model
in the SWOT analysis, strengths and weaknesses are ______ factors in the organization -
Answers internal
SWOT is a ____ process and stands for ____ - Answers strategic planning process;
strengths, weaknesses, opportunities, threats
which of the following is NOT one of the components of the SWOT analysis - Answers
organization
which of the following is NOT the role of the manager in strategic planning? - Answers making
sure patients are involved in planning
which of the following are included in the distinct but intricately related components of the
SWOT analysis? - Answers market and organizational assessment
which of the following is NOT one of the barriers to execution of a strategic plan? - Answers
engaged physicians and other key stakeholders
which of the following is NOT an example of a specific tactical plan? - Answers none of the
above
all of the following are a part of the Five Forces Model EXCEPT: - Answers health care economy
Which of the following is NOT an example of a thinking skill involved in organizational behavior?
- Answers Teamwork
Which of the following is a type of bias? - Answers All of the above (affinity, similar-to-me, in-
group, halo effect)
All of these are examples of Informal Roles EXCEPT: - Answers gathering evidence
making a positive judgment about someone because they are in your same social group is
called a(n) - Answers in-group bias
which of the following is NOT a discipline that organizational behavior draws upon? - Answers
biology
________ is subtle and unconscious, hidden form direct attention, and seldom noticed in decision
processes. Managers are concerned that this affects employees in social categories and can
hinder an organization's diversity efforts - Answers implicit bias
which phase of decision making involves identifying the decision or problem and its causes? -
Answers recognition phase of decision making
which of the following is an example of a stereotype? - Answers assuming women are not as
strong as men are
which of the following are evolved forms of empathy? - Answers all of the above (emotional,
cognitive, empathic perspective-taking)
which type of bias means favoring people we like? - Answers affinity bias
which of the three levels of work behaviors in an organization provides insight to the challenges
of leadership, teamwork, decision making, power, and conflict? - Answers group behavior
in organizational behavior, what are the three forms of empathy involved in socio-emotional
intelligence? - Answers emotional, cognitive, empathetic perspective taking
erroneously attributing another's behavior to their internal disposition, rather than their external
circumstances, is a description of: - Answers fundamental attribution error
what type of bias occurs when a person makes a positive judgement about someone when they
both belong to the same social group? - Answers in-group bias
what is NOT an example of a type of bias? - Answers group think bias
during the ebola breakout, many americans were more afraid of contracting Ebola than
contracting influenza, even though influenza was the greater threat to Americans. This is an
, example of: - Answers confirmation bias
which of these organizational behaviors is included at the Collective level? - Answers structure
of authority
Which of the following is NOT a barrier to executing a strategic plan? - Answers too much
engagement from physicians and other key stakeholders
what is considered to be part of the Internal Assessment within the Strategic Planning Process?
- Answers strengths and weaknesses (a and d)
which of the following is FALSE about the Role of a Manager in the strategic planning process? -
Answers give input only once to Planning departments and Senior Management teams
which of the following is a component of the Market Assessment Model - Answers (all of the
above) power of consumers and payers, innovations and technology, power of the healthcare
workforce, regulatory environment
what is the correct definition of "SWOT" - Answers strengths, weaknesses, opportunities, threats
_________ is necessary when translating the plan into action: - Answers strategy tactual planning
the _______ identifies five market or industry forces that, when combined, determine the
attractiveness of competing in a particular market - Answers five forces model
in the SWOT analysis, strengths and weaknesses are ______ factors in the organization -
Answers internal
SWOT is a ____ process and stands for ____ - Answers strategic planning process;
strengths, weaknesses, opportunities, threats
which of the following is NOT one of the components of the SWOT analysis - Answers
organization
which of the following is NOT the role of the manager in strategic planning? - Answers making
sure patients are involved in planning
which of the following are included in the distinct but intricately related components of the
SWOT analysis? - Answers market and organizational assessment
which of the following is NOT one of the barriers to execution of a strategic plan? - Answers
engaged physicians and other key stakeholders
which of the following is NOT an example of a specific tactical plan? - Answers none of the
above
all of the following are a part of the Five Forces Model EXCEPT: - Answers health care economy
