SALESFORCE CERTIFIED
ASSOCIATE PRACTICE
QUESTIONS
AND ANSWERS
Most Updated ACLS FINAL TEST QUESTIONS
AND ANSWERS
THIS EXAM CONTAINS:
❖ QUESTIONS AND ANSWERS
❖ VERIFIED ANSWERS
❖ GUARANTEED PASSING SCORE
,QUESTIONS AND ANSWERS
A Salesforce associate wants to add a new related list of cases to Account. Where should the
associate go to add the related list to Account?
A. Account Record page
B. Page Layout
C. Case Record page. ( CORRECT ANSWER ) -B
A salesforce associate is excited to find they can combine the challenge of learning new
skills with the chance of winning prizes?
A. Ranks
B. Quests
C. Superbadges. ( CORRECT ANSWER ) -B
A Salesforce associate is creating a report that needs to show changes in a value over a
series of point in time. Which type of chart should the associate add to this report to help
visualize these changes?
A. Donut
B. Scatter
C. Line. ( CORRECT ANSWER ) -C
Get Cloudy Consulting (GCC) provides consulting services to small and medium-sized
business in the financial services space. GCC wants a solution for customer service where
complaints can be logged through a web form and email. Which Salesforce solution should
GCC use?
A. Commerce Cloud
B. Experience Cloud
C. Service cloud. ( CORRECT ANSWER ) -C
A Salesforce associate is working from a custom Contact list view and noticed key
information is missing. What should they do to add the missing information?
A. Edit sharing settings
B. Select Fields to Display
C. Edit list filters. ( CORRECT ANSWER ) -B
, A Salesforce associate is asked to review all the objects within their company's instance.
They also need to identify which are custom objects. Where should the associate go to see
this information?
A. App Launcher
B. Object Manager
C. Global Search. ( CORRECT ANSWER ) -B
What type of relationship do Account and Contact objects have?
A. Lookup
B. Self
C. Master-detail. ( CORRECT ANSWER ) -A
Get Cloudy Consulting gets 90% of its leads from trade shows. Sales reps create many lead
records during these events, but they often forget to change the Lead Source field to Trade
Show*. What approach would improve data integrity for the Lead Source field'
A. Make an assignment rule named Trade Show' to only assign leads to sales reps.
B. Set the default value of the Lead Source field to Trade Show'.
C. Create a validation rule requiring the Lead Source field to equal Trade Show'.. (
CORRECT ANSWER ) -C
Get Cloudy Consulting (GCC) wants to migrate to Salesforce as its business continues to
grow. GCC's needs include: Communicating available products and service to its
prospective customers Improving its sales pipeline forecast and management quarterly
revenue goals Offering support to customers through its website, consider for
implementation?
A. Service, Experience, and Marketing
B. Sales, Service, and Marketing
C. Commerce, Service, and Marketing. ( CORRECT ANSWER ) -B
When a sales rep needs to give an additional discount for an opportunity, a manager needs
to review and authorize the discount request. What should be used to lock the record before
a decision is made?
A. Page layout
B. Approval process
ASSOCIATE PRACTICE
QUESTIONS
AND ANSWERS
Most Updated ACLS FINAL TEST QUESTIONS
AND ANSWERS
THIS EXAM CONTAINS:
❖ QUESTIONS AND ANSWERS
❖ VERIFIED ANSWERS
❖ GUARANTEED PASSING SCORE
,QUESTIONS AND ANSWERS
A Salesforce associate wants to add a new related list of cases to Account. Where should the
associate go to add the related list to Account?
A. Account Record page
B. Page Layout
C. Case Record page. ( CORRECT ANSWER ) -B
A salesforce associate is excited to find they can combine the challenge of learning new
skills with the chance of winning prizes?
A. Ranks
B. Quests
C. Superbadges. ( CORRECT ANSWER ) -B
A Salesforce associate is creating a report that needs to show changes in a value over a
series of point in time. Which type of chart should the associate add to this report to help
visualize these changes?
A. Donut
B. Scatter
C. Line. ( CORRECT ANSWER ) -C
Get Cloudy Consulting (GCC) provides consulting services to small and medium-sized
business in the financial services space. GCC wants a solution for customer service where
complaints can be logged through a web form and email. Which Salesforce solution should
GCC use?
A. Commerce Cloud
B. Experience Cloud
C. Service cloud. ( CORRECT ANSWER ) -C
A Salesforce associate is working from a custom Contact list view and noticed key
information is missing. What should they do to add the missing information?
A. Edit sharing settings
B. Select Fields to Display
C. Edit list filters. ( CORRECT ANSWER ) -B
, A Salesforce associate is asked to review all the objects within their company's instance.
They also need to identify which are custom objects. Where should the associate go to see
this information?
A. App Launcher
B. Object Manager
C. Global Search. ( CORRECT ANSWER ) -B
What type of relationship do Account and Contact objects have?
A. Lookup
B. Self
C. Master-detail. ( CORRECT ANSWER ) -A
Get Cloudy Consulting gets 90% of its leads from trade shows. Sales reps create many lead
records during these events, but they often forget to change the Lead Source field to Trade
Show*. What approach would improve data integrity for the Lead Source field'
A. Make an assignment rule named Trade Show' to only assign leads to sales reps.
B. Set the default value of the Lead Source field to Trade Show'.
C. Create a validation rule requiring the Lead Source field to equal Trade Show'.. (
CORRECT ANSWER ) -C
Get Cloudy Consulting (GCC) wants to migrate to Salesforce as its business continues to
grow. GCC's needs include: Communicating available products and service to its
prospective customers Improving its sales pipeline forecast and management quarterly
revenue goals Offering support to customers through its website, consider for
implementation?
A. Service, Experience, and Marketing
B. Sales, Service, and Marketing
C. Commerce, Service, and Marketing. ( CORRECT ANSWER ) -B
When a sales rep needs to give an additional discount for an opportunity, a manager needs
to review and authorize the discount request. What should be used to lock the record before
a decision is made?
A. Page layout
B. Approval process
