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abstract ideals that guide our thinking and behavior
values
across all situations
proposed that broad values motivate our behavior across
Schwartz's Value Theory
any context
Self transcendence (concern for others) vs self enhance-
What are the two dimensions of the Schwartz's value the- ment (pursuit of one's own interests) and openness to
ory? change(independent thoughts and action) vs conserva-
tion(conformity)
workplace application, managers can better manage their
Implications of Schwartz's Value Theory
employees, pursuit of other goals can lead to conflict
represent our feelings or opinions about people, places
Attitudes
and objects and range from positive and negative
are an outcome of various OB-related processes, includ-
workplace attitudes
ing leadership, I feel, I believe, I intend
the psychological discomfort a person experiences when
Cognitive dissonance simultaneously holding two or more conflicting cognitions
(ideas, beliefs, values or emotions)
someone's intention to engage in a given behavior is an
Ajzen's Theory of planned behavior
indicator of that behavior
need fulfillment, met expectations, value attainment, eq-
5 Models of Job Satisfaction
uity, dispositional/genetic components
extroversion, agreeableness, conscientiousness, emo-
Big 5 Personality Dimensions
tional stability, openness to experience
perception that a job allows for fulfillment of one's impor-
value attainment
tant values
equity how fairly someone can be treated at work
organizational commitment, employee engagement, per-
key workplace attitudes
ceived organizational support and job satisfaction
, BUAD 304 Midterm Verified Multiple Choice and Conceptual Actual Frequently Tested
Exam Questions With Reviewed 100% Correct Detailed Answers
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Personality, meaningfulness of the work being performed,
what drives organizational commitment organizational climate, leader behavior and organizational
culture
reflects the extent to which employees believe their or-
Percieved Organizational Support (POS) ganization values their contributions and genuinely cares
about their well being
representing an individual's overall thoughts and feelings
Withdrawal cognitions about quitting job satisfaction and performance are mod-
erately related
"individual behavior that is discretionary, not directly or
explicitly recognized by the formal reward system and that
Organizational citizenship behavior (OCB)
in the aggregate promotes the ettective functioning of the
organization"
harms other employees, the organization as a whole
Counterproductive work behavior (CWB) and/or organizational stakeholders such as customers
and shareholders
are the many attributes, such as traits and behaviors that
Individual Ditterences
describe each of us as a person
4 types of bad bosses marionette managers, king kong, superman, taskmasters
an individual's capacity for constructive thinking, reason-
intelligence
ing and problem solving
linguistic, logical-mathematical, musical, bodily-kines-
Ditterent types of intelligence
thetic, spatial, interpersonal, intrapersonal and naturalist
3 individual ditterences that are considered undesirable narcissism, psychopathy and machiavellianism
represent four narrow and positive individual traits: gen-
Core self-evaluations (CSEs) eralized self-eflcacy, self esteem, locus of control and
emotional stability