HRM T&D FINAL EXAM Questions and
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According to Robert Gagné, which of the following is generally related
to the learning outcomes associated with intellectual skills?
a.being able recall the capital of Argentina
b.being able to recite the alphabet
c.being able to remember the last three Stanley Cup winners
d.being able to operate a tractor
Ans: being able to operate a tractor
According to the textbook, what are the two most used methods for
informal learning?
a.face-to-face interactions and email communication
b.email communications and intranet sites
c.social networking and Internet searches
d.structured mentoring and coaching sessions
Ans: email communications and intranet sites
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Technology developments in the external environment influence the
training needs within an organization because employees will require
technology training for what reason?
a.to meet global demands
b.to capture efficiencies associated with improved technology
c.to satisfy their own intrinsic benefits
d.to be marketable for other jobs
Ans: to capture efficiencies associated with improved
technology
Which of the following is NOT an implication you would draw from
Kolb's learning styles theory?
a.Trainees differ in the way they prefer to learn
b.Training methods should be aligned with the trainee's learning
preferences
c.A trainee's learning style is related to how trainees acquire
knowledge in training and how they use information on the job
d.Training design should consider so-called learning modes
Ans: A trainee's learning style is related to how trainees
acquire knowledge in training and how they use information on
the job
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If a trainer wants to ensure that she is following the 70-20-10 model,
how much formal training should she be providing to employees?
a.70 percent
b.30 percent
c.20 percent
d.10 percent
Ans: 10 percent
Observational learning requires four key elements: attention,
retention, reproduction, and reinforcement. What type of activity is
associated with reproduction?
a.Employees must be aware and observe the behaviour
b.Employees must continue to apply the behaviour
c.Employees must practise and rehearse the behaviour
d.Employees must observe and encode the behaviour
Ans: Employees must practise and rehearse the behaviour
Which of the following statements regarding the instructional systems
design (ISD) model is congruent with the material presented in the
textbook?
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a.It is a much more complex model when compared with the
streamlined ADDIE model
b.It is an irrational and scientific process
c.It consists of four main steps: needs analysis, design, delivery, and
evaluation
d.Its first step attempts to answer the question "is training needed and
is it the best solution?
Ans: Its first step attempts to answer the question "is training
needed and is it the best solution?
Which statement best describes the current state of productivity and
innovation in Canada?
a.Canada lags its major global competitors in productivity and
innovation.
b.Canada rates very high in productivity metrics globally.
c.Canada tends to rank high in productivity but low in innovation
across most business sectors.
d.Canada has seen a recent sharp increase both in productivity and
innovation across all business sectors.
Ans: Canada lags its major global competitors in productivity
and innovation.
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