L5: Personality at Work
What predicts behaviour at the workplace?
Factors related to the individual that predict behaviour in the
workplace
1. Ability (Competencies, job knowledge, experience)
2. Demographic factors (Age, education, biographical factors)
3. Intelligence (Fluid and crystallised intelligence, emotional
intelligence etc)
4. Motivation (Multidimensional construct, drive to cause some actions
rather than others)
5. Personality (Traits or characteristics that are stable over time and
account for consistent patterns of behaviour)
- There are complex relationships between these factors and
behaviour
- The patterns of relationships can also vary
Models of personality
1. Eysenck Model (Extraversion, Neuroticism and Psychoticism)
2. Cattell’s 16 Personality Factors
3. Costa & McCrae’s Big Five or Five Factor Model (Extraversion,
Agreeableness, Neuroticism (Emotional Stability),
Conscientiousness, Openness to Experience (Intellect) )
4. HEXACO – Six factor model of personality (Five factors + a Honest-
Humility factor)
Big Five
Big Five is the most explored
- 14 meta-analyses have reviewed Big Five and work-related
outcomes
Job performance, job satisfaction, task performance, burnout and
leadership
What predicts behaviour at the workplace?
Factors related to the individual that predict behaviour in the
workplace
1. Ability (Competencies, job knowledge, experience)
2. Demographic factors (Age, education, biographical factors)
3. Intelligence (Fluid and crystallised intelligence, emotional
intelligence etc)
4. Motivation (Multidimensional construct, drive to cause some actions
rather than others)
5. Personality (Traits or characteristics that are stable over time and
account for consistent patterns of behaviour)
- There are complex relationships between these factors and
behaviour
- The patterns of relationships can also vary
Models of personality
1. Eysenck Model (Extraversion, Neuroticism and Psychoticism)
2. Cattell’s 16 Personality Factors
3. Costa & McCrae’s Big Five or Five Factor Model (Extraversion,
Agreeableness, Neuroticism (Emotional Stability),
Conscientiousness, Openness to Experience (Intellect) )
4. HEXACO – Six factor model of personality (Five factors + a Honest-
Humility factor)
Big Five
Big Five is the most explored
- 14 meta-analyses have reviewed Big Five and work-related
outcomes
Job performance, job satisfaction, task performance, burnout and
leadership
