CPI Certification Actual Exam Version 1 Newest
2025/2026 Complete All 300 Questions And
Correct Detailed Answers (Verified Answers)
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Anxiety - .....ANSWER ...✔✔ A noticeable increase or
change in behavior
Supportive - .....ANSWER ...✔✔ An empathic, non-
judgmental approach attempting to alleviate. (Listening,
take a break)
Defensive - .....ANSWER ...✔✔ Beginning stage of loss
of rational. (Belligerent, Challenging)
Directive - .....ANSWER ...✔✔ Staff takes control of
the potential escalation. (Timer, Walk)
Acting-Out Person - .....ANSWER ...✔✔ Total loss of
control.
Nonviolent Crisis Intervention - .....ANSWER ...✔✔
Restraint is last resort
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Tension Reduction - .....ANSWER ...✔✔ Decreases in
emotional and physical energy that occurs after a
person acts out, regaining rational.
Therapeutic Rapport - .....ANSWER ...✔✔ Crying,
falling asleep, apologizing, hugging.
Proxemics - .....ANSWER ...✔✔ 1 1/2-3 feet space
(depends on size, gender, cultural)
Paraverval Communication - .....ANSWER ...✔✔ Tone,
Volume, Candance
Verbal Escalation Continuum - .....ANSWER ...✔✔
Question, Refusal, Release, Intimidation, Tension
Reduction
Questioning - .....ANSWER ...✔✔ Information seeking
Challenging- questioning authority, evasive, attempting
to draw staff in
Questioning interventions - .....ANSWER ...✔✔ give
arational response
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stick to the topic, ignore the challenge
Refusal - .....ANSWER ...✔✔ non-compliance, loss of
rational
Refusal Interventions - .....ANSWER ...✔✔ set limits-
First...Then
Release - .....ANSWER ...✔✔ verbal acting out and
emotional outburst
Release interventions - .....ANSWER ...✔✔ allow
student to act out, remove audience
Intimidation - .....ANSWER ...✔✔ verbal/nonverbal
Intimidation Intervention - .....ANSWER ...✔✔ seek
assistance, avoid hands on, take it serious
Tension Reduction - .....ANSWER ...✔✔ A drop in
energy, low level defensive
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Verbal Intervention Techniques - .....ANSWER ...✔✔
calm, isolate situation, enforce limits, listen, be aware
of non verbal, consistant
Empathic Listening - .....ANSWER ...✔✔ active
process to discern what the person is saying.
non-judgmental, undivided attention, listen carefully,
allow silence, restate to clarify
Unproductive Response - .....ANSWER ...✔✔ freezing,
over reacting, responding inappropriately
Productive Response - .....ANSWER ...✔✔ increase
speed in strength, increase awareness, decrease
reaction time
Strike - .....ANSWER ...✔✔ a weapon coming in
contact with a target (hit, kick, throw)
Grab - .....ANSWER ...✔✔ the control or destruction of
a part of one's anatomy
CPI Principals' of personal safety - .....ANSWER ...✔✔
Block and Move