Business 201 Exam 2 | 180+ Q&A | Personality, Diversity, Teamwork, Motivation, Negotiation – 2025/2026 – Liberty University

This document is a thorough and exam-aligned study guide for Business 201 – Organizational Behavior and Management at Liberty University, developed for the 2025/2026 academic year. With over 180 verified Q&A, it explores advanced topics in personal behavior, workplace dynamics, motivation theories, and cross-cultural management. Designed for high academic performance, the material is structured around Days 10–18 of the course and includes both theory and real-world application. Core topics covered include: Personality and behavior models: Big Five (OCEAN), HEXACO, MBTI – strengths, limitations, and job relevance Attitudes and values: Cognitive dissonance, job satisfaction, organizational commitment, employee engagement Diversity and inclusion: Definitions, benefits, unconscious bias, perceptual errors, identity abrasion National culture and frameworks: Hofstede’s dimensions, cultural influence on OB, managing multicultural teams Workplace behavior: Citizenship behavior, absenteeism, turnover, group cohesion, social loafing, phantom norms Team dynamics: Team types (virtual, cross-functional, self-managed), team roles, trust, conflict resolution, development stages Negotiation and influence: BATNA, integrative vs. distributive strategies, negotiation phases, power bases, influence tactics Motivation theories: Goal-setting theory, expectancy theory, financial and non-financial incentives, performance appraisal systems Organizational politics and impression management: Navigating internal influence, Cialdini's six principles, managing perception This guide is ideal for students studying organizational leadership, human resource management, business administration, or management psychology. It is also highly relevant for professionals preparing for HR certifications, leadership training, or cross-cultural management roles. Keywords: organizational behavior, personality traits, MBTI, Big Five, HEXACO, workplace values, diversity, inclusion, team development, job satisfaction, employee engagement, motivation theories, conflict resolution, negotiation, BATNA, power and influence, Liberty University, Business 201, impression management, Cialdini principles