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Business 201 Exam 4 | 100+ Q&A | Strategic Planning, Leadership, Maslow, Motivation Theory – 2025/2026 – Liberty University

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This document is a complete and updated Exam 4 study guide for Business 201 – Introduction to Business and Leadership at Liberty University, designed for the 2025/2026 academic year. It features 100+ accurate and graded Q&A, ideal for mastering core management and leadership concepts through both academic and real-world applications. Key topics explored include: Strategic planning: Mission vs. goals vs. objectives, SWOT analysis, benchmarking, external/internal environmental factors Leadership styles and theories: Transformational vs. transactional leadership, leadership vs. management, and influence without authority Organizational structure: Top, middle, and first-line management roles, decision-making processes, and conceptual vs. technical vs. interpersonal skills Motivation theories: Maslow’s Hierarchy of Needs (physiological to self-actualization), Herzberg’s Motivation-Hygiene Theory, Vroom’s Expectancy Theory Ethics and workplace pressure: Case scenarios (e.g., Wells Fargo) and how reward systems may encourage unethical behavior Employee behavior and performance: Job satisfaction, intrinsic vs. extrinsic motivation, goal setting, and performance-linked rewards This guide is ideal for students studying business administration, management, organizational leadership, or psychology of business. It also serves well for those preparing for final exams, leadership assessments, or business ethics modules. Keywords: strategic planning, leadership styles, transformational leadership, Maslow hierarchy, expectancy theory, Herzberg, employee motivation, mission vs goals, SWOT analysis, benchmarking, job satisfaction, management functions, intrinsic motivation, extrinsic rewards, decision-making, Liberty University, Business 201, Exam 4

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Business Exam 4 2025/2026 Exam
Questions and Correct Answers | New
Update



Strategic Planning is the process of establishing an overall course of

action. The first step is asking, "Why does the organization exist?" The

following are steps in the process EXCEPT: - 🧠 ANSWER ✔✔Firing the C-

suite

Michael Dell is the CEO of Dell, a large computer manufacturer. He started

the company himself, building and selling computers during college.

Although he does not frequently use these skills now, it is likely that he has

good _____ skills. - 🧠 ANSWER ✔✔Technical


Donald's lack of effective writing skills and his challenges in speaking to

groups of people is causing stress in his job. He is becoming very aware

that he needs to improve his _____ skills. - 🧠 ANSWER ✔✔Communication

, Conceptual skills, the ability to analyze and solve complex problems that

may involve different parts of an organization, are important for: - 🧠

ANSWER ✔✔Top managers


___________ are major accomplishments that the company would like to

achieve, while _______ are shorter-term performance targets. - 🧠

ANSWER ✔✔Goals; objectives


A homebuilding firm always finished building homes on time and on budget.

However, its clients often have to call it to come repair work that hasn't

done properly. What problem does this firm have? - 🧠 ANSWER ✔✔It is not

building homes effectively.

All of the following are functions of the management process EXCEPT: - 🧠

ANSWER ✔✔Monitoring


Because he identifies mistakes in others and disciplines employees for

poor performance, some leadership experts might qualify President Donald

Trump as a: - 🧠 ANSWER ✔✔Transactional leader


Comparing one's own company to the products, processes, or

management practices of another for the purpose of improving quality is

typical of: - 🧠 ANSWER ✔✔Benchmarking

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