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HFMA CRCR Exam Practice Test 2024: PDF Questions & Answers

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Prepare for the HFMA Certified Revenue Cycle Representative (CRCR) certification with this comprehensive practice test PDF. Includes sample questions and answers on patient access, billing, collections, and compliance to help you pass your exam on the first try.

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Page 1 of 108




HFMA CRCR EXAM TEST | CONTAINS 4 DIFFERENT
ALREADY TESTED VERSIONS WITH EXPERT VERIFIED
QUESTIONS AND ANSWERS | GUARANTEED PASS|
ALREADY GRADED A | LATEST UPDATE 2025 |
INCLUDES A STUDY GUIDE AND ANSWER KEY AT THE
END
What are collection agency fees based on? ......ANSWER........A
percentage of dollars collected

Self-funded benefit plans may choose to coordinate benefits
using the gender rule or what other rule?
......ANSWER........Birthday

In what type of payment methodology is a lump sum or bundled
coverage? ......ANSWER........Medically unnecessary services and
custodial care payment negotiated between the payer and some
or all providers? ......ANSWER........Case rates

What customer service improvements might improve the patient
accounts department? ......ANSWER........Holding staff accountable
for customer service during performance reviews

What is an ABN (Advance Beneficiary Notice of Non-coverage)
required to do? ......ANSWER........Inform a Medicare beneficiary
that Medicare may not pay for the order or service

What type of account adjustment results from the patient's
unwillingness to pay for a self-pay balance?
......ANSWER........Bad debt adjustment

,Page 2 of 108




What is the initial hospice benefit? ......ANSWER........Two 90-day
periods and an unlimited number of subsequent periods

When does a hospital add ambulance charges to the Medicare
inpatient claim? ......ANSWER........If the patient requires
ambulance transportation to a skilled nursing facility

How should a provider resolve a late-charge credit posted after
an account is billed? ......ANSWER........Post a late-charge
adjustment to the account

an increase in the dollars aged greater than 90 days from date
of service indicate what about accounts ......ANSWER........They
are not being processed in a timely manner

What is an advantage of a preregistration program?
......ANSWER........It reduces processing times at the time of service

What are the two statutory exclusions from hospice

What core financial activities are resolved within patient access?
......ANSWER........Scheduling, insurance verification, discharge
processing, and payment of point-of-service receipts

What statement applies to the scheduled outpatient?
......ANSWER........The services do not involve an overnight stay

How is a mis-posted contractual allowance resolved?
......ANSWER........Comparing the contract reimbursement rates
with the contract on the admittance advice to identify the correct
amount

,Page 3 of 108




What type of patient status is used to evaluate the patient's
need for inpatient care? ......ANSWER........Observation

Coverage rules for Medicare beneficiaries receiving skilled
nursing care require that the beneficiary has received what?
......ANSWER........Medically necessary inpatient hospital services
for at least 3 consecutive days before the skilled nursing care
admission

When is the word "SAME" entered on the CMS 1500 billing form
in Field 0$? ......ANSWER........When the patient is the insured

What are non-emergency patients who come for service without
prior notification to the provider called?
......ANSWER........Unscheduled patients

If the insurance verification response reports that a subscriber has
a single policy, what is the status of the subscriber's spouse?
......ANSWER........Neither enrolled not entitled to benefits

Regulation Z of the Consumer Credit Protection Act, also known
as the Truth in Lending Act, establishes what?
......ANSWER........Disclosure rules for consumer credit sales and
consumer loans

What is a principal diagnosis? ......ANSWER........Primary reason
for the patient's admission

Collecting patient liability dollars after service leads to what?
......ANSWER........Lower accounts receivable levels

, Page 4 of 108




What is the daily out-of-pocket amount for each lifetime reserve
day used? ......ANSWER........50% of the current deductible
amount

What service provided to a Medicare beneficiary in a rural
health clinic (RHC) is not billable as an RHC services?
......ANSWER........Inpatient care

What code indicates the disposition of the patient at the
conclusion of service? ......ANSWER........Patient discharge status
code

What are hospitals required to do for Medicare credit balance
accounts? ......ANSWER........They result in lost reimbursement and
additional cost to collect

When an undue delay of payment results from a dispute
between the patient and the third party payer, who is
responsible for payment? ......ANSWER........Patient

Medicare guidelines require that when a test is ordered for a
LCD or NCD exists, the information provided on the order must
include: ......ANSWER........A valid CPT or HCPCS code

With advances in internet security and encryption, revenue-cycle
processes are expanding to allow patients to do what?
......ANSWER........Access their information and perform functions
on-line

What date is required on all CMS 1500 claim forms?
......ANSWER........onset date of current illness

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