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All of the following are commonly recognized to be a right of each patient, except:
a. The right to considerate and respectful care
b. The right to receive a reasonable response to his/her requests
c. The right to communicate with a caregiver in the language of the patients choosing
d. For dying patients, the right to receive pain management. ✔Correct Answer-C.
Insurance companies and other payers have introduced pre-admission certification for elective
hospital stays in order to:
a. Cause physicians to reconsider need for service
b. Facilitate communication between hospital and the attending physician
c. Establish clinical necessity prior to service
d. Encourage the patient to obtain a second opinion ✔Correct Answer-C.
Guidelines produced by the Agency for Health Care Policy and Research:
a. Have been shown to decrease healthcare costs
b. Rarely need to be revised
c. Provide starting points for managing individual patients
d. Have been shown to improve the quality of care ✔Correct Answer-C.
CEO compensation should be based on:
a. The compensation arrangements with the prior CEO
b. Executive compensation in local corporations with similar gross revenues
c. Present salary plus cost-of-living adjustment
d. What the institution would have to pay for a similarly prepared person if that person were
employed elsewhere ✔Correct Answer-D.
An essential function of the governing board is to:
,a. Approve the mission, vision, and long-range plan
b. Focus on strategic planning
c. Prepare the operating plan
d. Review performance of departmental activities ✔Correct Answer-A.
Members of the medical staff are eligible for full membership on the governing board in the same
manner as other individuals:
a. When not legally prohibited
b. When they do not actively practice in the organization
c. When they are not full-time employees
d. If they are not foreign nationals ✔Correct Answer-A.
Regarding the budget, the board:
a. Does not use the budget exercise as a way to improve quality and productivity
b. Gets involved in preparing budgets for all operational units
c. Decides which personnel are needed in top management
d. Establishes guidelines and makes final choices among competing opportunities ✔Correct
Answer-D.
The individual or group responsible for establishing policy, maintaining quality of care and
providing for institutional management planning is the:
a. Chief operating officer
b. Medical staff executive committee
c. Governing body
d. Chief executive officer ✔Correct Answer-C.
A correct statement regarding trustees serving as fiduciaries is that they can:
a. Be indicted for alleged theft of facility funds and the improper expenditure of facility funds for
personal reasons
b. Be released from responsibility by giving the audit committee final authority in high-risk areas of
financial matters, without any action by the whole board
, c. Be held personally liable for wrongful acts or omissions by corporate officers or co-trustees by
virtue of their position as trustees
d. Waive their fiduciary responsibility as a community organization ✔Correct Answer-A.
Ultimate responsibility for the mission statement rests with the:
a. CEO and medical staff
b. Governing board
c. Community and CEO
d. Chief executive ✔Correct Answer-B.
A key reason for choosing board members is because:
a. Other board members want to listen to their opinions
b. Of what they can do for the organization
c. They have high status in the community
d. Physicians will listen to them ✔Correct Answer-B.
The bylaws of healthcare organizations should include which of the following:
a. Committee scope and function
b. The privileges of the medical staff
c. The names of the stockholders in the organization
d. Composition of the governing board, committees and officers ✔Correct Answer-D.
The interpretation of the healthcare organization's role with respect to healthcare values would
a. Establishing corporate goals and major institutional policies.
b. Ensuring that the community served by the facility is well-informed about the organization's goals
and performance.
c. Developing a mission statement indicating the organization's fundamental purpose or reason for
existence, in order to guide organizational behavior.
d. Creating a corporate vision of the organization's governing authority. ✔Correct Answer-C.
The ethical precepts (organizational philosophy) that guide an organization's activities are found
in a variety of sources that are: