IST 305 EXAM 1 CH. 1–4 STUDY GUIDE
2026 COMPLETE QUESTIONS WITH
CORRECT DETAILED ANSWERS || 100%
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VERSION>
Chapter 1: Information Systems in Global Business Today
1. What is the primary purpose of an information system (IS)?
A) To manage computer hardware
B) To store large amounts of data
C) To solve business problems and create strategic value
D) To program software applications
2. The six key business objectives of information systems include all of the
following EXCEPT:
A) Operational excellence
B) Employee satisfaction
C) New products, services, and business models
D) Improved decision making
3. Which dimension of an information system focuses on the policies and
procedures used by the organization?
A) Technology
B) Management
C) Organizational
D) Cultural
4. Data that has been shaped into a meaningful and useful form is called:
A) Information
B) Knowledge
C) Wisdom
D) A database
,5. The three activities in an information system that produce the information
organizations use to make decisions are:
A) Input, Output, Feedback
B) Hardware, Software, Data
C) Input, Processing, Output
D) Analysis, Design, Implementation
6. What is the term for the worldwide gap between those who have access to
technology and the Internet and those who do not?
A) Technology barrier
B) Digital divide
C) Global disparity
D) Internet inequity
7. Which of the following is a complementary asset required to derive value
from an information technology investment?
A) Appropriate business model
B) The latest smartphone
C) A large IT department
D) Free software
8. The interplay between an organization's information technology and its
business processes is best described by:
A) Information Technology Architecture
B) The Sociotechnical View
C) Complementary Assets
D) Strategic Business Modeling
9. A network of activities for accomplishing a business function is called a(n):
A) Information system
B) Business process
C) Organizational structure
D) Strategic objective
10. Which of the following is NOT a key element of an organizational
perspective on information systems?
, A) Culture
B) Business processes
C) Standard operating procedures
D) Computer hardware specifications
Chapter 2: Global E-business and Collaboration
11. Which system is typically used by senior management to make long-range
strategic decisions?
A) Transaction Processing System (TPS)
B) Management Information System (MIS)
C) Decision-Support System (DSS)
D) Executive Support System (ESS)
12. Systems that span all functional areas and focus on executing business
processes across the firm are called:
A) Functional systems
B) Enterprise applications
C) Collaboration systems
D) Departmental systems
13. What type of system would a bank use to process customer withdrawals
and deposits?
A) MIS
B) TPS
C) ESS
D) DSS
14. Which enterprise system manages the flow of data between a firm's
internal business processes and its suppliers?
A) Supply Chain Management (SCM)
B) Customer Relationship Management (CRM)
C) Enterprise Resource Planning (ERP)
D) Knowledge Management System (KMS)
2026 COMPLETE QUESTIONS WITH
CORRECT DETAILED ANSWERS || 100%
GUARANTEED PASS <RECENT
VERSION>
Chapter 1: Information Systems in Global Business Today
1. What is the primary purpose of an information system (IS)?
A) To manage computer hardware
B) To store large amounts of data
C) To solve business problems and create strategic value
D) To program software applications
2. The six key business objectives of information systems include all of the
following EXCEPT:
A) Operational excellence
B) Employee satisfaction
C) New products, services, and business models
D) Improved decision making
3. Which dimension of an information system focuses on the policies and
procedures used by the organization?
A) Technology
B) Management
C) Organizational
D) Cultural
4. Data that has been shaped into a meaningful and useful form is called:
A) Information
B) Knowledge
C) Wisdom
D) A database
,5. The three activities in an information system that produce the information
organizations use to make decisions are:
A) Input, Output, Feedback
B) Hardware, Software, Data
C) Input, Processing, Output
D) Analysis, Design, Implementation
6. What is the term for the worldwide gap between those who have access to
technology and the Internet and those who do not?
A) Technology barrier
B) Digital divide
C) Global disparity
D) Internet inequity
7. Which of the following is a complementary asset required to derive value
from an information technology investment?
A) Appropriate business model
B) The latest smartphone
C) A large IT department
D) Free software
8. The interplay between an organization's information technology and its
business processes is best described by:
A) Information Technology Architecture
B) The Sociotechnical View
C) Complementary Assets
D) Strategic Business Modeling
9. A network of activities for accomplishing a business function is called a(n):
A) Information system
B) Business process
C) Organizational structure
D) Strategic objective
10. Which of the following is NOT a key element of an organizational
perspective on information systems?
, A) Culture
B) Business processes
C) Standard operating procedures
D) Computer hardware specifications
Chapter 2: Global E-business and Collaboration
11. Which system is typically used by senior management to make long-range
strategic decisions?
A) Transaction Processing System (TPS)
B) Management Information System (MIS)
C) Decision-Support System (DSS)
D) Executive Support System (ESS)
12. Systems that span all functional areas and focus on executing business
processes across the firm are called:
A) Functional systems
B) Enterprise applications
C) Collaboration systems
D) Departmental systems
13. What type of system would a bank use to process customer withdrawals
and deposits?
A) MIS
B) TPS
C) ESS
D) DSS
14. Which enterprise system manages the flow of data between a firm's
internal business processes and its suppliers?
A) Supply Chain Management (SCM)
B) Customer Relationship Management (CRM)
C) Enterprise Resource Planning (ERP)
D) Knowledge Management System (KMS)
