Healthcare Leadership questions with
detailed answers
Chapter 1 - ANS ✔✔The Leadership Imperative
The Leadership Imperative - ANS ✔✔the need for healthcare executives to enhance their
understanding of the forces at play in the industry and how to mange through changes
the ethics of leadership is on the decline: True or false? - ANS ✔✔true
effective leaders are almost always driven by what? - ANS ✔✔values
true or false: effective leadership can be learned - ANS ✔✔true
current healthcare environment - ANS ✔✔1) growing uninsured
2) pressure for healthcare reform
3) electronic healthcare records
4) aging population
5) higher expectations from consumers
6) worker shortages
7) public pressure for transparency & accountability
current leadership challenges.obstacles - ANS ✔✔1) organizations today are more complex
2) employee commitment, engagement, and loyalty are low
3) physicians are generationally fragmented and are dissatisfied with the industry
,4) patients are dissatisfied with the industry
5) succession planning is not a priority for some retiring leaders
in what ways are organizations becoming more complex - ANS ✔✔1) forty years ago healthcare
systems did not exist.
2) few mergers took place
3) physicians were not employed by by health systems
true or false: the more complex the hospital system gets the less efficient its operation is? - ANS
✔✔True. complex systems exhaust their leaders and resources because they require more
attention & focus
one reason employees' commitment, engagement, and loyalty are low - ANS ✔✔no job security
why are patients dissatisfied with the healthcare industry? - ANS ✔✔staggering healthcare costs
high insurance premiums
poor quality of care
limited access to care
Chapter 2 - ANS ✔✔Values-Based Definition
leadership versus management - ANS ✔✔John Kotter
1) management is about control and results
vs.
2) leadership is a process focused on making organizational changes.
Comprehensive Theory - ANS ✔✔Ralph Stogdill
, aka. trait theory or great man theory
* suggest that traits are relatively stable characteristics that drive certain behavior
* can also include physical traits
Competency-Based Definition - ANS ✔✔Effective leaders must have certain knowledge, skills
and abilities. Different jobs require different competencies.
Process Theory - ANS ✔✔Kreitner and Kinicki (1998)
suggests leadership is a social influence process.
1) it takes place over time.
2) followers voluntarily participate .
3) moves toward a goal.
Contingency Theory - ANS ✔✔all leadership is contingent on three variables:
1) the leader
2) the followers
3) the situation
* says that highly effective leaders have great versatility and can adapt their styles to fit various
situations and followers.
Values based definition - ANS ✔✔suggests that:
1) leadership is both inherent and learned
2) leadership values and skills are interrelated
values - ANS ✔✔the ingrained principles that drive behavior. they develop early in life and do
not change much over a lifetime
detailed answers
Chapter 1 - ANS ✔✔The Leadership Imperative
The Leadership Imperative - ANS ✔✔the need for healthcare executives to enhance their
understanding of the forces at play in the industry and how to mange through changes
the ethics of leadership is on the decline: True or false? - ANS ✔✔true
effective leaders are almost always driven by what? - ANS ✔✔values
true or false: effective leadership can be learned - ANS ✔✔true
current healthcare environment - ANS ✔✔1) growing uninsured
2) pressure for healthcare reform
3) electronic healthcare records
4) aging population
5) higher expectations from consumers
6) worker shortages
7) public pressure for transparency & accountability
current leadership challenges.obstacles - ANS ✔✔1) organizations today are more complex
2) employee commitment, engagement, and loyalty are low
3) physicians are generationally fragmented and are dissatisfied with the industry
,4) patients are dissatisfied with the industry
5) succession planning is not a priority for some retiring leaders
in what ways are organizations becoming more complex - ANS ✔✔1) forty years ago healthcare
systems did not exist.
2) few mergers took place
3) physicians were not employed by by health systems
true or false: the more complex the hospital system gets the less efficient its operation is? - ANS
✔✔True. complex systems exhaust their leaders and resources because they require more
attention & focus
one reason employees' commitment, engagement, and loyalty are low - ANS ✔✔no job security
why are patients dissatisfied with the healthcare industry? - ANS ✔✔staggering healthcare costs
high insurance premiums
poor quality of care
limited access to care
Chapter 2 - ANS ✔✔Values-Based Definition
leadership versus management - ANS ✔✔John Kotter
1) management is about control and results
vs.
2) leadership is a process focused on making organizational changes.
Comprehensive Theory - ANS ✔✔Ralph Stogdill
, aka. trait theory or great man theory
* suggest that traits are relatively stable characteristics that drive certain behavior
* can also include physical traits
Competency-Based Definition - ANS ✔✔Effective leaders must have certain knowledge, skills
and abilities. Different jobs require different competencies.
Process Theory - ANS ✔✔Kreitner and Kinicki (1998)
suggests leadership is a social influence process.
1) it takes place over time.
2) followers voluntarily participate .
3) moves toward a goal.
Contingency Theory - ANS ✔✔all leadership is contingent on three variables:
1) the leader
2) the followers
3) the situation
* says that highly effective leaders have great versatility and can adapt their styles to fit various
situations and followers.
Values based definition - ANS ✔✔suggests that:
1) leadership is both inherent and learned
2) leadership values and skills are interrelated
values - ANS ✔✔the ingrained principles that drive behavior. they develop early in life and do
not change much over a lifetime
