WGU C202 MANAGING HUMAN CAPITAL EXAM
QUESTIONS AND VERIFIED ANSWERS () /
A+ GRADE
/.Human Resource Strategy - Answer-✅Links the entire human resource function with
the firm's business strategy.
/.Business Strategy - Answer-✅Defines how the firm will compete in its marketplace.
/.Total Rewards - Answer-✅The sum of all rewards employees receives in exchange for
their time, efforts, and performance.
The combined intrinsic and extrinsic rewards of a job.
/.Employee Handbooks - Answer-✅Print or online materials that document the
organization's HRM policies and procedures.
/.HRM: Human Resource Management - Answer-✅The organizational function
responsible for attracting, hiring, developing, rewarding, and retaining talent.
/.Outsourcing - Answer-✅Hiring an external vendor to do work for the company rather
than doing it internally.
/.Nonfinancial Compensation - Answer-✅Rewards and incentives given to employees
that are not financial in nature including intrinsic rewards received from the job itself or
from the work environment.
/.Intrinsic Reward - Answer-✅Non-monetary rewards derived from the work itself.
/.Competitive Advantage - Answer-✅Doing something differently from the competitor
thus leading to outperformance and success.
/.Talent Philosophy - Answer-✅A system of beliefs about how an organization's
employee should be treated.
/.Shared Service Center - Answer-✅Centralized routine, transaction-based HRM
activities.
,/.Professional Employer Organization - Answer-✅A company that leases employees to
companies that need them.
/.Direct Financial Compensation - Answer-✅Compensation received in the form of
salary, wages, commissions, stock options, or bonuses.
/.Virtue Standard - Answer-✅The ethical action is consistent with certain ideal virtues
including civility, compassion, benevolence, etc...
/.Common Good Standard - Answer-✅The ethical action shows respect and
compassion for all others, especially the most vulnerable.
Respect and compassion for all
/.Codes of Conduct - Answer-✅Specifies expected and prohibited actions in the
workplace and gives an example of appropriate behavior.
/.Stakeholder Perspective - Answer-✅Considering the interests and opinions of all
people, groups, organizations, or systems that affect or could be affected by the
organization's actions.
/.Performance Culture - Answer-✅Focuses on hiring, retaining, developing, motivating,
and making work assignments based on performance data and results.
/.Organizational Culture - Answer-✅The norms, values, and assumptions of
organizational members that guide members' attitudes and behaviors.
/.High-performance Work System - Answer-✅High involvement or high commitment
organizations.
/.Code of Ethics - Answer-✅A decision-making guide that describes the highest values
to which an organization aspires.
/.Rights Standard - Answer-✅The ethical action is the one that best respects and
protects the moral rights of everyone affected by the action.
/.Corporate Social Responsibility - Answer-✅Businesses showing concern for the
common good and valuing human dignity.
/.Fairness Standard - Answer-✅The ethical action treats all people equally, or at least
fairly, based on some defensible standard.
/.Ethics - Answer-✅The standards of moral behavior that define socially accepted
behaviors that are right as opposed to wrong.
, /.Utilitarian Standard - Answer-✅The ethical action that best balances good over harm.
/.Protected Classes - Answer-✅Groups underrepresented in employment.
/.Equal Employment Opportunity - Answer-✅A firm's employment practices must be
designed and used in a manner that treats employees and applicants consistently
regardless of their protected characteristics, such as their sex or race.
/.Affirmative Action - Answer-✅Proactive efforts to eliminate discrimination and its past
effects.
/.Quid Pro Quo Harassment - Answer-✅Unwanted verbal or physical conduct of a
sexual nature made as a term condition of employment or as a basis for employment
and/or advancement decisions.
/.Bona Fide Occupational Qualification - Answer-✅Characteristic that is essential to the
successful performance of a relevant job fucntion.
/.Unfair Discrimination - Answer-✅When employment decisions and actions are not job-
related, objective, or merit-based.
/.Unlawful Employment Practices - Answer-✅Violation of federal, state, or local
employment laws.
/.Affirmative Action Plan - Answer-✅Describes in detail the actions to be taken ,
procedures to be followed, and standards to be met when establishing an affirmative
action program.
/.Fair Discrimination - Answer-✅When only objective, merit-based, and job-related
characteristics are used to determine employment-related decisions.
/.Workplace Tort - Answer-✅A civil wrong in which an employer violates a duty owed to
its customers or employees.
/.Adverse Impact - Answer-✅An employment practice has a disproportionate effect on a
protected group, regardless of its intent.
/.Preferential Treatement - Answer-✅Employment preference given to a member of a
protected group.
/.Inclusion - Answer-✅Everyone feels respected and listened to, and everyone
contributes to his or her fullest potential.
QUESTIONS AND VERIFIED ANSWERS () /
A+ GRADE
/.Human Resource Strategy - Answer-✅Links the entire human resource function with
the firm's business strategy.
/.Business Strategy - Answer-✅Defines how the firm will compete in its marketplace.
/.Total Rewards - Answer-✅The sum of all rewards employees receives in exchange for
their time, efforts, and performance.
The combined intrinsic and extrinsic rewards of a job.
/.Employee Handbooks - Answer-✅Print or online materials that document the
organization's HRM policies and procedures.
/.HRM: Human Resource Management - Answer-✅The organizational function
responsible for attracting, hiring, developing, rewarding, and retaining talent.
/.Outsourcing - Answer-✅Hiring an external vendor to do work for the company rather
than doing it internally.
/.Nonfinancial Compensation - Answer-✅Rewards and incentives given to employees
that are not financial in nature including intrinsic rewards received from the job itself or
from the work environment.
/.Intrinsic Reward - Answer-✅Non-monetary rewards derived from the work itself.
/.Competitive Advantage - Answer-✅Doing something differently from the competitor
thus leading to outperformance and success.
/.Talent Philosophy - Answer-✅A system of beliefs about how an organization's
employee should be treated.
/.Shared Service Center - Answer-✅Centralized routine, transaction-based HRM
activities.
,/.Professional Employer Organization - Answer-✅A company that leases employees to
companies that need them.
/.Direct Financial Compensation - Answer-✅Compensation received in the form of
salary, wages, commissions, stock options, or bonuses.
/.Virtue Standard - Answer-✅The ethical action is consistent with certain ideal virtues
including civility, compassion, benevolence, etc...
/.Common Good Standard - Answer-✅The ethical action shows respect and
compassion for all others, especially the most vulnerable.
Respect and compassion for all
/.Codes of Conduct - Answer-✅Specifies expected and prohibited actions in the
workplace and gives an example of appropriate behavior.
/.Stakeholder Perspective - Answer-✅Considering the interests and opinions of all
people, groups, organizations, or systems that affect or could be affected by the
organization's actions.
/.Performance Culture - Answer-✅Focuses on hiring, retaining, developing, motivating,
and making work assignments based on performance data and results.
/.Organizational Culture - Answer-✅The norms, values, and assumptions of
organizational members that guide members' attitudes and behaviors.
/.High-performance Work System - Answer-✅High involvement or high commitment
organizations.
/.Code of Ethics - Answer-✅A decision-making guide that describes the highest values
to which an organization aspires.
/.Rights Standard - Answer-✅The ethical action is the one that best respects and
protects the moral rights of everyone affected by the action.
/.Corporate Social Responsibility - Answer-✅Businesses showing concern for the
common good and valuing human dignity.
/.Fairness Standard - Answer-✅The ethical action treats all people equally, or at least
fairly, based on some defensible standard.
/.Ethics - Answer-✅The standards of moral behavior that define socially accepted
behaviors that are right as opposed to wrong.
, /.Utilitarian Standard - Answer-✅The ethical action that best balances good over harm.
/.Protected Classes - Answer-✅Groups underrepresented in employment.
/.Equal Employment Opportunity - Answer-✅A firm's employment practices must be
designed and used in a manner that treats employees and applicants consistently
regardless of their protected characteristics, such as their sex or race.
/.Affirmative Action - Answer-✅Proactive efforts to eliminate discrimination and its past
effects.
/.Quid Pro Quo Harassment - Answer-✅Unwanted verbal or physical conduct of a
sexual nature made as a term condition of employment or as a basis for employment
and/or advancement decisions.
/.Bona Fide Occupational Qualification - Answer-✅Characteristic that is essential to the
successful performance of a relevant job fucntion.
/.Unfair Discrimination - Answer-✅When employment decisions and actions are not job-
related, objective, or merit-based.
/.Unlawful Employment Practices - Answer-✅Violation of federal, state, or local
employment laws.
/.Affirmative Action Plan - Answer-✅Describes in detail the actions to be taken ,
procedures to be followed, and standards to be met when establishing an affirmative
action program.
/.Fair Discrimination - Answer-✅When only objective, merit-based, and job-related
characteristics are used to determine employment-related decisions.
/.Workplace Tort - Answer-✅A civil wrong in which an employer violates a duty owed to
its customers or employees.
/.Adverse Impact - Answer-✅An employment practice has a disproportionate effect on a
protected group, regardless of its intent.
/.Preferential Treatement - Answer-✅Employment preference given to a member of a
protected group.
/.Inclusion - Answer-✅Everyone feels respected and listened to, and everyone
contributes to his or her fullest potential.
