Page 1 of 145
ORGS 4837 Final Exam with accurate and verified
questions Covering Organizational Development (OD),
focusing on theories, interventions, and practical
applications for improving organizational effectiveness
and managing change.
Herzberg's research suspected that ______ was not the opposite
of ______. ......ANSWER........job satisfaction; job dissatisfaction
Most OD interviews are ______, with an interview guide
containing a general list of open-ended questions addressing the
major topics of the interview. ......ANSWER........Semistructured
Valuing humanistic concerns as well as business effectiveness is
possible since OD must be concerned with both ______ and the
process, as well as the ______. ......ANSWER........people;
outcome
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The practitioner's charge, with respect to change, is to ______.
......ANSWER........help the organization develop and manage the
change that it seeks to create, giving the opportunity for
participation and thereby transitioning ownership to
organization members
Many definitions of OD propose a consistent theme that an
outcome of OD activities is ______.
......ANSWER........organizational effectiveness
In becoming an OD consultant, many observers note a
background in ______ is a good starting point to expose
beginners to introductory OD concepts. ......ANSWER........social
and behavioral sciences
Which stage of the consulting process describes when the
consultant and client come to an agreement on what work will be
accomplished? ......ANSWER........Contracting
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Strategy, change theory, and group development would most
likely align with which of the following OD consultant
competencies? ......ANSWER........Organizational behaviour
Which scholar(s) suggested "the theoretical assumptions
management holds about controlling its human resources
determine the whole character of the enterprise?"
......ANSWER........MacGregor
Which systems theory model of organizational behavior and
change takes into account both first-order (transactional) and
second-order (transformational) change? ......ANSWER........Burke-
Litwin model
Which MBTI "type" has a preference for flexibility of emergent
ideas? ......ANSWER........Perceiving (P).
, Page 4 of 145
Using the ______ process for analyzing data, the analyst
reasons from the observations or the data to elicit general
principles or a theory. ......ANSWER........Inductive
What distinguishes academic research from OD practice?
......ANSWER........the OD practitioner's judgment and experience
have a great deal to add to the creative and intuitive process of
analyzing data
The question that is the objective of the diagnostic and feedback
phases of the OD process is: ......ANSWER........What is going on
here
Which stage of team development is characterized by team
members finding synergy and beginning to find repeated and
successful ways of interacting and achieving group goals?
......ANSWER........Performing
ORGS 4837 Final Exam with accurate and verified
questions Covering Organizational Development (OD),
focusing on theories, interventions, and practical
applications for improving organizational effectiveness
and managing change.
Herzberg's research suspected that ______ was not the opposite
of ______. ......ANSWER........job satisfaction; job dissatisfaction
Most OD interviews are ______, with an interview guide
containing a general list of open-ended questions addressing the
major topics of the interview. ......ANSWER........Semistructured
Valuing humanistic concerns as well as business effectiveness is
possible since OD must be concerned with both ______ and the
process, as well as the ______. ......ANSWER........people;
outcome
,Page 2 of 145
The practitioner's charge, with respect to change, is to ______.
......ANSWER........help the organization develop and manage the
change that it seeks to create, giving the opportunity for
participation and thereby transitioning ownership to
organization members
Many definitions of OD propose a consistent theme that an
outcome of OD activities is ______.
......ANSWER........organizational effectiveness
In becoming an OD consultant, many observers note a
background in ______ is a good starting point to expose
beginners to introductory OD concepts. ......ANSWER........social
and behavioral sciences
Which stage of the consulting process describes when the
consultant and client come to an agreement on what work will be
accomplished? ......ANSWER........Contracting
,Page 3 of 145
Strategy, change theory, and group development would most
likely align with which of the following OD consultant
competencies? ......ANSWER........Organizational behaviour
Which scholar(s) suggested "the theoretical assumptions
management holds about controlling its human resources
determine the whole character of the enterprise?"
......ANSWER........MacGregor
Which systems theory model of organizational behavior and
change takes into account both first-order (transactional) and
second-order (transformational) change? ......ANSWER........Burke-
Litwin model
Which MBTI "type" has a preference for flexibility of emergent
ideas? ......ANSWER........Perceiving (P).
, Page 4 of 145
Using the ______ process for analyzing data, the analyst
reasons from the observations or the data to elicit general
principles or a theory. ......ANSWER........Inductive
What distinguishes academic research from OD practice?
......ANSWER........the OD practitioner's judgment and experience
have a great deal to add to the creative and intuitive process of
analyzing data
The question that is the objective of the diagnostic and feedback
phases of the OD process is: ......ANSWER........What is going on
here
Which stage of team development is characterized by team
members finding synergy and beginning to find repeated and
successful ways of interacting and achieving group goals?
......ANSWER........Performing
