ASSISTANT PRODUCE MANAGER UPDATED QUESTIONS
AND ANSWERS GRADED A+
✔✔why is managing inventory important - ✔✔it is important to maintain accurate quality
on hand (QOH) so you can place orders that your customers' needs while keeping
shrink to minimum. maintaining an accurate QOH also helps you prepare for physical
inventories. you're responsible for maintaining an accurate QOH for your department.
✔✔why is forecasting important - ✔✔properly forecasting for production increases your
department's profitability by reducing out-of-dates and lost sales opportunities. you are
responsible for using forecasting tools to ensure your department's profitability
✔✔why is production important - ✔✔it is our responsibility to ensure your department is
as efficient and profitable as possible. that's why effective and precise production is
important. over-production can result in wasted payroll and wasted product, resulting in
unnecessary shrink. under-production can result in lost sales opportunities. your job is
to find the right level of production for your store.
✔✔why is ShrinkSmart important - ✔✔known and unknown losses in the produce
department are known as shrink. these losses are paid out of the store profits. our goal
is to manage our inventory to reduce losses by managing the processes that lead to
shrink. it is also important to adjust out any known shrink
✔✔What is CALM - ✔✔Stay cool, apologize for the problem, listen with empathy, make
it right
✔✔What is MSDS - ✔✔Material Safety Data Sheet
✔✔What is hand hygiene? - ✔✔one of the easiest ways to spread microorganisms
(including bacteria and viruses) is by hand contact. you must keep your hands and arms
clean at all times
✔✔what are 4 Ps in operational excellence - ✔✔roducts, processes, planning, and
people
✔✔what is the dynamics of the "glad to be here" debrief - ✔✔-respect
-humility
-honestly
-accountabilty
✔✔what is chain track - ✔✔adjust inventory for the items on the adjustment
✔✔what is authorized associate - ✔✔determines which inventory needs to be adjusted
, ✔✔what are 4 steps of legendary customer services - ✔✔-greeting (10 ft and 10 sec)
-observation skills to engage customer
-create customer happily ever after
-thank customer and invite them back
✔✔what is TEAM - ✔✔Together
Everyone
Achieves
More
✔✔what is bacteria - ✔✔single celled organisms responsible for food decay and many
plant/animals disease
✔✔what is virus - ✔✔smaller than bacteria and require living host to multiply
✔✔what is infections - ✔✔result from ingestion of toxins (poison) left behind by certain
pathogenic bacteria as they multiply in food
✔✔what are the big 5 associate illness - ✔✔-salmonella
-shigellosis
-shiga toxin producing escherichia coli inaction
-hep A
-norovirus
✔✔what is FIFO - ✔✔First in, First out. it's a system to ensure old product is used
before new product.
✔✔what is the frequency of grading department - ✔✔-before opening
-throughout the day
-before closing
✔✔what is the store inventory management (SIM) - ✔✔include all processes that occur
which impact an item's balance
-invoices
-performing adjustment
-transfer product
-counts
✔✔what is P. I-30: Reason Code - ✔✔maintenance issues which is handling/reporting
critical - problem that must be corrected within business day
noncritical - problem not requiring immediate attention
AND ANSWERS GRADED A+
✔✔why is managing inventory important - ✔✔it is important to maintain accurate quality
on hand (QOH) so you can place orders that your customers' needs while keeping
shrink to minimum. maintaining an accurate QOH also helps you prepare for physical
inventories. you're responsible for maintaining an accurate QOH for your department.
✔✔why is forecasting important - ✔✔properly forecasting for production increases your
department's profitability by reducing out-of-dates and lost sales opportunities. you are
responsible for using forecasting tools to ensure your department's profitability
✔✔why is production important - ✔✔it is our responsibility to ensure your department is
as efficient and profitable as possible. that's why effective and precise production is
important. over-production can result in wasted payroll and wasted product, resulting in
unnecessary shrink. under-production can result in lost sales opportunities. your job is
to find the right level of production for your store.
✔✔why is ShrinkSmart important - ✔✔known and unknown losses in the produce
department are known as shrink. these losses are paid out of the store profits. our goal
is to manage our inventory to reduce losses by managing the processes that lead to
shrink. it is also important to adjust out any known shrink
✔✔What is CALM - ✔✔Stay cool, apologize for the problem, listen with empathy, make
it right
✔✔What is MSDS - ✔✔Material Safety Data Sheet
✔✔What is hand hygiene? - ✔✔one of the easiest ways to spread microorganisms
(including bacteria and viruses) is by hand contact. you must keep your hands and arms
clean at all times
✔✔what are 4 Ps in operational excellence - ✔✔roducts, processes, planning, and
people
✔✔what is the dynamics of the "glad to be here" debrief - ✔✔-respect
-humility
-honestly
-accountabilty
✔✔what is chain track - ✔✔adjust inventory for the items on the adjustment
✔✔what is authorized associate - ✔✔determines which inventory needs to be adjusted
, ✔✔what are 4 steps of legendary customer services - ✔✔-greeting (10 ft and 10 sec)
-observation skills to engage customer
-create customer happily ever after
-thank customer and invite them back
✔✔what is TEAM - ✔✔Together
Everyone
Achieves
More
✔✔what is bacteria - ✔✔single celled organisms responsible for food decay and many
plant/animals disease
✔✔what is virus - ✔✔smaller than bacteria and require living host to multiply
✔✔what is infections - ✔✔result from ingestion of toxins (poison) left behind by certain
pathogenic bacteria as they multiply in food
✔✔what are the big 5 associate illness - ✔✔-salmonella
-shigellosis
-shiga toxin producing escherichia coli inaction
-hep A
-norovirus
✔✔what is FIFO - ✔✔First in, First out. it's a system to ensure old product is used
before new product.
✔✔what is the frequency of grading department - ✔✔-before opening
-throughout the day
-before closing
✔✔what is the store inventory management (SIM) - ✔✔include all processes that occur
which impact an item's balance
-invoices
-performing adjustment
-transfer product
-counts
✔✔what is P. I-30: Reason Code - ✔✔maintenance issues which is handling/reporting
critical - problem that must be corrected within business day
noncritical - problem not requiring immediate attention
