CSULB Josh Arnold: HRM 360 Exam 2
2026 Questions and Answers
Motivation - Correct answer-the reason or reasons one has for acting or behaving
in a particular way.
work motivation - Correct answer-emotional and mental forces that influences the
directions of ones behavior
Elements of Work Motivation - Correct answer-direction of behavior, level of
effort, level of persistence
Direction of behavior - Correct answer-the behaviors a person perform in an
organization
Level of Effort - Correct answer-How hard does a person work to perform a chosen
behavior?
level of persistence - Correct answer-When faced with obstacles, roadblocks, and
stone walls, how hard does a person keep trying to perform a chosen behavior
successfully?
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,intrinsic motivation - Correct answer-A desire to perform a behavior for its own
sake
extrinsic motivation - Correct answer-a desire to perform a behavior to receive
promised rewards or avoid threatened punishment
Theories of Work Motivation - Correct answer-• Need theory
• Maslow's Hierarchy of Needs
• Aldefer's ERG theory
• Expectancy theory
explain why people behave the way they do.
Maslow's Hierarchy of Needs - Correct answer-have 5 universal needs that each
human needs.
(level 1) Physiological Needs, (low)
(level 2) Safety and Security,
(level 3) Relationships, Love and Affection,
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, (level 4) Self Esteem,
(level 5) Self Actualization (high)
Physiological needs (Maslow's Hierarchy of Needs) - Correct answer-the most
basic human needs to be satisfied- water, food, shelter, and clothing
Safety Needs (Maslow's Hierarchy of Needs) - Correct answer-security, safety
Belongingness needs (Maslow's Hierarchy of Needs) - Correct answer-need for
social interaction, love and affection
Esteem needs (Maslow's Hierarchy of Needs) - Correct answer-Feeling good about
yourself and accepting a realistic view of your strengths and weaknesses (ex.
promotion)
self-actualization (Maslow's Hierarchy of Needs) - Correct answer-the process by
which people achieve their full potential
Need Theory - Correct answer-A group of theories about work motivation that
focuses on employees' needs as the sources of motivation
Aldefer's ERG Theory - Correct answer-Individuals are motivated by three primary
needs: existence (basic physical needs), relatedness (connection with others), and
growth (personal development)
©COPYRIGHT 2025, ALL RIGHTS RESERVED 3
2026 Questions and Answers
Motivation - Correct answer-the reason or reasons one has for acting or behaving
in a particular way.
work motivation - Correct answer-emotional and mental forces that influences the
directions of ones behavior
Elements of Work Motivation - Correct answer-direction of behavior, level of
effort, level of persistence
Direction of behavior - Correct answer-the behaviors a person perform in an
organization
Level of Effort - Correct answer-How hard does a person work to perform a chosen
behavior?
level of persistence - Correct answer-When faced with obstacles, roadblocks, and
stone walls, how hard does a person keep trying to perform a chosen behavior
successfully?
©COPYRIGHT 2025, ALL RIGHTS RESERVED 1
,intrinsic motivation - Correct answer-A desire to perform a behavior for its own
sake
extrinsic motivation - Correct answer-a desire to perform a behavior to receive
promised rewards or avoid threatened punishment
Theories of Work Motivation - Correct answer-• Need theory
• Maslow's Hierarchy of Needs
• Aldefer's ERG theory
• Expectancy theory
explain why people behave the way they do.
Maslow's Hierarchy of Needs - Correct answer-have 5 universal needs that each
human needs.
(level 1) Physiological Needs, (low)
(level 2) Safety and Security,
(level 3) Relationships, Love and Affection,
©COPYRIGHT 2025, ALL RIGHTS RESERVED 2
, (level 4) Self Esteem,
(level 5) Self Actualization (high)
Physiological needs (Maslow's Hierarchy of Needs) - Correct answer-the most
basic human needs to be satisfied- water, food, shelter, and clothing
Safety Needs (Maslow's Hierarchy of Needs) - Correct answer-security, safety
Belongingness needs (Maslow's Hierarchy of Needs) - Correct answer-need for
social interaction, love and affection
Esteem needs (Maslow's Hierarchy of Needs) - Correct answer-Feeling good about
yourself and accepting a realistic view of your strengths and weaknesses (ex.
promotion)
self-actualization (Maslow's Hierarchy of Needs) - Correct answer-the process by
which people achieve their full potential
Need Theory - Correct answer-A group of theories about work motivation that
focuses on employees' needs as the sources of motivation
Aldefer's ERG Theory - Correct answer-Individuals are motivated by three primary
needs: existence (basic physical needs), relatedness (connection with others), and
growth (personal development)
©COPYRIGHT 2025, ALL RIGHTS RESERVED 3
