WAFFLE HOUSE SVP TEST
QUESTIONS & ANSWERS(RATED
A+)
What percentage of customers live or work within 4 miles of your unit? -
ANSWER80%
What tools do you need to change the bumpers on an Insignia Dish Machine? -
ANSWERScrewdriver and Pliers
How many inside bumpers on the Hobart Dish Machine? - ANSWER2
How long should you allow the waffle iron cleaner to sit on the waffle bakers? -
ANSWER5-30 minutes
To whom do you report any issues regarding the CCTV system? - ANSWERSecurity
Department
A manager asks a grill operator to continue cooking chicken breasts after seeing
them cooked at an improper temperature. This is an example of which step in active
managerial control? - ANSWERCorrective Action
What are the three phases of the door closers? - ANSWERSweep, Latch, Backcheck
What name of the associate will appear on the schedule? - ANSWERPreferred name
Be sure to remove ______________ when serving grits. - ANSWERAll of the plastic
wrap
What needs to happen if you have oil leaking out of your door closer? -
ANSWERReplace the door closer
How do you launch/view the online scheduling platform on ops express? -
ANSWERBlue, "Go to Online Scheduling" box
What is step 1 in cleaning the Wells Gen II waffle baker grids? - ANSWERUnplug
and allow the waffle bakers to cool off completely
What should the temperature at the sink be for a C-12 Booster Heater? -
ANSWER110 Degrees
What is the first step in sales building? - ANSWERRecruiting and hiring associates
What is the normal rotation for waffle bakers? - ANSWERMonday- Thursday
, Once you have completed the 1st interview with a candidate, if you are not
interested in proceeding to the next step, you inform the candidate that you are not
interested and give them a regret letter. - ANSWERFalse
What makes up the Terrific Two? - ANSWERPull to start/Mark to finish; Walk the line
What is the overtime payroll account number? - ANSWER602
What is the target dollar amount for cash register shortages? - ANSWER$20 or less
Blocked airflow in a refrigerator can lead to __________. - ANSWERFood not
cooling properly
What is the best practice when home run recruiting? - ANSWERAsk associates to
give out 3 recruiting cards per day.
Who can put items on the M1? - ANSWEREveryone
What must occur prior to cleaning the Traditional Waffle Bakers? - ANSWERPlug-in
waffle baker in the Backroom
The unit manager's days off are __________. - ANSWERSacred
How often should your hood get cleaned? - ANSWEROnce a quarter
When accommodating an employee's religious practices, what is considered an
undue hardship on the business? - ANSWEROther associates don't feel comfortable
with the employee's religious practices
Example(s) of "Back Door" bad product include: - ANSWERBrown Lettuce
Planning events and getting your house in order are what part of the Sales Stool? -
ANSWERDefense
What part of the sales stool includes Staffing? - ANSWERDefense
What holiday did Waffle House open on? - ANSWERLabor Day
Which of the following are not one of the three levels used in the Scale of
Disruption? - ANSWERHigh
What do you use to clean out the interior of the ice machine? - ANSWERDawn dish
detergent and the water hose
The Talk to Me, Listen to Me (TTM, LTM) development sessions are conducted
____________ per year for all company hourly associates. - ANSWERTwice
QUESTIONS & ANSWERS(RATED
A+)
What percentage of customers live or work within 4 miles of your unit? -
ANSWER80%
What tools do you need to change the bumpers on an Insignia Dish Machine? -
ANSWERScrewdriver and Pliers
How many inside bumpers on the Hobart Dish Machine? - ANSWER2
How long should you allow the waffle iron cleaner to sit on the waffle bakers? -
ANSWER5-30 minutes
To whom do you report any issues regarding the CCTV system? - ANSWERSecurity
Department
A manager asks a grill operator to continue cooking chicken breasts after seeing
them cooked at an improper temperature. This is an example of which step in active
managerial control? - ANSWERCorrective Action
What are the three phases of the door closers? - ANSWERSweep, Latch, Backcheck
What name of the associate will appear on the schedule? - ANSWERPreferred name
Be sure to remove ______________ when serving grits. - ANSWERAll of the plastic
wrap
What needs to happen if you have oil leaking out of your door closer? -
ANSWERReplace the door closer
How do you launch/view the online scheduling platform on ops express? -
ANSWERBlue, "Go to Online Scheduling" box
What is step 1 in cleaning the Wells Gen II waffle baker grids? - ANSWERUnplug
and allow the waffle bakers to cool off completely
What should the temperature at the sink be for a C-12 Booster Heater? -
ANSWER110 Degrees
What is the first step in sales building? - ANSWERRecruiting and hiring associates
What is the normal rotation for waffle bakers? - ANSWERMonday- Thursday
, Once you have completed the 1st interview with a candidate, if you are not
interested in proceeding to the next step, you inform the candidate that you are not
interested and give them a regret letter. - ANSWERFalse
What makes up the Terrific Two? - ANSWERPull to start/Mark to finish; Walk the line
What is the overtime payroll account number? - ANSWER602
What is the target dollar amount for cash register shortages? - ANSWER$20 or less
Blocked airflow in a refrigerator can lead to __________. - ANSWERFood not
cooling properly
What is the best practice when home run recruiting? - ANSWERAsk associates to
give out 3 recruiting cards per day.
Who can put items on the M1? - ANSWEREveryone
What must occur prior to cleaning the Traditional Waffle Bakers? - ANSWERPlug-in
waffle baker in the Backroom
The unit manager's days off are __________. - ANSWERSacred
How often should your hood get cleaned? - ANSWEROnce a quarter
When accommodating an employee's religious practices, what is considered an
undue hardship on the business? - ANSWEROther associates don't feel comfortable
with the employee's religious practices
Example(s) of "Back Door" bad product include: - ANSWERBrown Lettuce
Planning events and getting your house in order are what part of the Sales Stool? -
ANSWERDefense
What part of the sales stool includes Staffing? - ANSWERDefense
What holiday did Waffle House open on? - ANSWERLabor Day
Which of the following are not one of the three levels used in the Scale of
Disruption? - ANSWERHigh
What do you use to clean out the interior of the ice machine? - ANSWERDawn dish
detergent and the water hose
The Talk to Me, Listen to Me (TTM, LTM) development sessions are conducted
____________ per year for all company hourly associates. - ANSWERTwice
