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California Qualified Manager
Exam (2025/2026) UPDATED|
Comprehensive Questions And
100% Correct Answers
Security officers are not allowed to detain people. The exception is under
merchant privilege. You must have an agreement with every single tenant to act
on their behalf.-correct-answer-12.7 Merchant Privilege
What is merchant privilege?
PPO is allowed to investigate incidents about loss, theft, embezzlement,
misappropriation, or concealment of property hired to protect. However, PPO
would need a private investigator license to investigate anything else outside this
scope.-correct-answer-12.8 Investigative Authority
What is the limit to any PPOs investigation authority?
Authority-employer policy allows security officers to search employee bags before
leaving the store. Whether officer is searching employees or customer's bags,
officer needs to be looking for items belonging to the client (shrinkage) and not
for unrelated stolen items.-correct-answer-13.2 Authority -Employer Policy
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What is authority-employer Policy?
When there is imminent danger to our own life or someone else life-correct-
answer-14.4 Lethal Force
When is lethal force justified?
For state law, you may not require or demand an employee or applicant to take a
lie detector test. If you give applicants in writing their right to refuse taking a lie
detector test =, then you may give employees a test. If you are engaging in
interstate commerce, the law allows private security firms to use polygraphs. If
you engage in interstate commerce, you have a workplace theft incident, and you
have reasonable suspicion to believe your officer is a suspect, you can have him
submit to a polygraph.-correct-answer-15.2 Lie Detector Tests
When are you allowed to conduct lie detector test?
For current employees, I would not drug test unless: reasonable suspicion officer
is under the influence, or clear & present danger to coworkers/public, or if officer
is granted opportunity to test at a second facility.-correct-answer-15.6 Alcohol &
Drug Testing
When to conduct alcohol & drug testing?
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Paid for all hours worked, Paid OT, rest & meal breaks, sick leave, reimbursements,
accurate wage statements-correct-answer-16.1 Employee Rights
What are some employee rights?
30 min lunch when working 5+ hours,
Working less than 6 hours, the break can be waived with mutual agreement, two
30 min breaks when working 10+ hours,
the officer may waive second 30 min lunch if worked no more than 12 hours and
took the first 30 min lunch,
must take second 30 min lunch when working 12+ hours. The officer is not
allowed to waive second 30 min lunch when they work 12+ hours-correct-answer-
16.2 Meal Breaks
What is the California state laws regarding meals and breaks?
FMLA and CFRA are similar. These acts authorize employees to take unpaid or paid
leave to care for oneself or another.-correct-answer-16.3 Family & Medical Leave
Act (FMLA) and California Family Rights Act (CFRA)
What is the purpose of the Family & Medical Leave Act (FMLA)/ California Family
Rights Act (CFRA)?
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employees cannot work more than 8 hours in any workday or more than 40 hours
in any workweek without overtime pay. 1 1/2 times pay rate for all hours between
8-12 hours and over 40 hours in workweek. 1 1/2 pay rate for first eight hours
worked on the seventh day of week, 2 times pay rate for all hours worked excess
of 12 hours and all hours worked in excess of 8 ours on seventh consecutive days
of work.-correct-answer-16.4 Pay Considerations
What are some pay considerations?
When you have more than 50 employees working full time, you need to offer
affordable medical benefits. Medical benefits are considered "affordable" when
cost does not exceed 9.56% of employee's household income. Health insurance
coverage to at least 95% of full time employees ($2,320 fine per employee, but
first 30 not included). Small Business Health Option Program (SHOP) coverage
should be offered only to full time employees.-correct-answer-16.5 Affordable
Care Act
What is the purpose for the Affordable Care Act?
Law requires employers to allow full time and part time employees up to three
days of sick leave per year.-correct-answer-16.6 Sick Leave Benefits
What kind of sick leave benefits should employees have?
California Qualified Manager
Exam (2025/2026) UPDATED|
Comprehensive Questions And
100% Correct Answers
Security officers are not allowed to detain people. The exception is under
merchant privilege. You must have an agreement with every single tenant to act
on their behalf.-correct-answer-12.7 Merchant Privilege
What is merchant privilege?
PPO is allowed to investigate incidents about loss, theft, embezzlement,
misappropriation, or concealment of property hired to protect. However, PPO
would need a private investigator license to investigate anything else outside this
scope.-correct-answer-12.8 Investigative Authority
What is the limit to any PPOs investigation authority?
Authority-employer policy allows security officers to search employee bags before
leaving the store. Whether officer is searching employees or customer's bags,
officer needs to be looking for items belonging to the client (shrinkage) and not
for unrelated stolen items.-correct-answer-13.2 Authority -Employer Policy
,2|Page
What is authority-employer Policy?
When there is imminent danger to our own life or someone else life-correct-
answer-14.4 Lethal Force
When is lethal force justified?
For state law, you may not require or demand an employee or applicant to take a
lie detector test. If you give applicants in writing their right to refuse taking a lie
detector test =, then you may give employees a test. If you are engaging in
interstate commerce, the law allows private security firms to use polygraphs. If
you engage in interstate commerce, you have a workplace theft incident, and you
have reasonable suspicion to believe your officer is a suspect, you can have him
submit to a polygraph.-correct-answer-15.2 Lie Detector Tests
When are you allowed to conduct lie detector test?
For current employees, I would not drug test unless: reasonable suspicion officer
is under the influence, or clear & present danger to coworkers/public, or if officer
is granted opportunity to test at a second facility.-correct-answer-15.6 Alcohol &
Drug Testing
When to conduct alcohol & drug testing?
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Paid for all hours worked, Paid OT, rest & meal breaks, sick leave, reimbursements,
accurate wage statements-correct-answer-16.1 Employee Rights
What are some employee rights?
30 min lunch when working 5+ hours,
Working less than 6 hours, the break can be waived with mutual agreement, two
30 min breaks when working 10+ hours,
the officer may waive second 30 min lunch if worked no more than 12 hours and
took the first 30 min lunch,
must take second 30 min lunch when working 12+ hours. The officer is not
allowed to waive second 30 min lunch when they work 12+ hours-correct-answer-
16.2 Meal Breaks
What is the California state laws regarding meals and breaks?
FMLA and CFRA are similar. These acts authorize employees to take unpaid or paid
leave to care for oneself or another.-correct-answer-16.3 Family & Medical Leave
Act (FMLA) and California Family Rights Act (CFRA)
What is the purpose of the Family & Medical Leave Act (FMLA)/ California Family
Rights Act (CFRA)?
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employees cannot work more than 8 hours in any workday or more than 40 hours
in any workweek without overtime pay. 1 1/2 times pay rate for all hours between
8-12 hours and over 40 hours in workweek. 1 1/2 pay rate for first eight hours
worked on the seventh day of week, 2 times pay rate for all hours worked excess
of 12 hours and all hours worked in excess of 8 ours on seventh consecutive days
of work.-correct-answer-16.4 Pay Considerations
What are some pay considerations?
When you have more than 50 employees working full time, you need to offer
affordable medical benefits. Medical benefits are considered "affordable" when
cost does not exceed 9.56% of employee's household income. Health insurance
coverage to at least 95% of full time employees ($2,320 fine per employee, but
first 30 not included). Small Business Health Option Program (SHOP) coverage
should be offered only to full time employees.-correct-answer-16.5 Affordable
Care Act
What is the purpose for the Affordable Care Act?
Law requires employers to allow full time and part time employees up to three
days of sick leave per year.-correct-answer-16.6 Sick Leave Benefits
What kind of sick leave benefits should employees have?
