ACTUAL QUESTIONS AND CORRECT
ANSWERS
Common Barriers to Cohesion - CORRECT ANSWERS Task Type, Virtual groups,
diversity, and personal differences
Task Type - CORRECT ANSWERS Allows for the tasks to be broken up amongst group
members that end up dividing the group and makes the contributions become individual
Virtual Groups - CORRECT ANSWERS Affect the trust of a group due to the lack of face-
to-face contact within the group
Diversity - CORRECT ANSWERS Improves creativity in the group setting
Personal Differences - CORRECT ANSWERS Causes barriers in groups due to the lack of
similarity in communication styles, work styles, or even social styles
Cohesion - CORRECT ANSWERS A group concept that results from attraction to a group
and work within a group
Three different individual components of cohesion - CORRECT ANSWERS task
cohesion, social cohesion, and interpersonal attraction
Group Polarization - CORRECT ANSWERS meaning that the groups may make decisions
that are too risky or too conservative
, Low-performance norms - CORRECT ANSWERS that if a cohesive group has
expectations for low-performance norms, group members will more likely to guide the group
from poor performance
Collaboration - CORRECT ANSWERS a process that can develop when groups and teams
work together purposely to solve a problem or make a decision
Transactive memory system - CORRECT ANSWERS when different members of a group
take responsibility for different parts of the relevant knowledge base that is required for a
successful decision-making or problem-solving situation
Conflict - CORRECT ANSWERS defined as a process that begins when an individual or
group perceives differences and oppositions between itself and another individual or group about
interests and resources, beliefs, values, or practices that matter to them
Conflict is identified between two categories - CORRECT ANSWERS dysfunctional and
constructive
Dysfunctional conflict - CORRECT ANSWERS causes the team to have polarization due
to the tension of differences between two individuals
Constructive Conflict - CORRECT ANSWERS arises when groups discuss issues to fully
understand and resolve the issue at hand
Different types of Conflict - CORRECT ANSWERS Task Conflict, Relationship conflict,
and process conflict
Task conflict - CORRECT ANSWERS the disagreements among group members about the
tasks that are being performed while focusing on the behaviors that are needed to succeed