WAFFLEHOUSE STUDY GUIDE
QUESTIONS & ANSWERS(RATED A+)
Name the 4 accounts that make up the operating overall section of your P&L -
ANSWERUnit Pay
Manger Pay
Food Costs
Operating Supplies
With respect to your operating budget, which of the following is false? - ANSWERDont
spend a penny over your weekly operating budget
PBB is: - ANSWERWhat's left from your sales after all costs and expenses are
subtracted and food rebate and vending commissions are added back in
T/F
The most commonly wasted dollars on your electric bill are for AC units set too cool. -
ANSWERTrue
The PCT bonus for Unit Managers is a maximum of ___% of PBB - ANSWER10%
T/F
A good way to reduce the cash register shortage account on the P&L is to collect
shortages in cash - ANSWERFalse
An example of Overlap is: - ANSWERWhen the 1st shift associate clocks out at 2:12pm
while a @nd shift replacement clocks in at 2:01pm
When paying a cooking bonus you should: - ANSWERAll the below
Pay the appreoved shift percent of net sales.
Pay for the appropriate skill level pf your grill operator
Not exceed the maximum bonus dollars allowed for the shift
Which section of the P&L consists of numerous variable and fixed costs involved in
operating the restaurant, such as the electric bill and rent? - ANSWERThe middle
expenses
What is the #1 cause for a unit to have high overtime? - ANSWERLow People quota
understaffed
The formula to determine PBB is: - ANSWERSales - overall - middle expenses +
rebates
, What is the Profit Quality or PQ? - ANSWERWasted Dollars
What is the # 602? - ANSWEROvertime
The UNit Manager can mange the amintensence cost in the Unit by: - ANSWERAll of
the Above:
Coaching Associates how to use equipment properly
Keeping equipment clean
Completing the M-1 Form in a timely manner
The P &L is a one page summary of income and expenses for a __ day period -
ANSWER28
T/F
A zero PQ means the unit made no money - ANSWERFalse
Garbage serivem hood cleansing, grease pumping, and pest control are examples of: -
ANSWERSupport Services
The best way to improve hourly stability is to: - ANSWERAll of the Above:
Hire quality people
Provide first rate basic training and coaching to all new associates
Pay associates correctly
T/F
When volume slows its always better tos end a Salesperson home first before you
backup grill operator - ANSWERFALSE
TO ensure that the Unit Manager is staying within payroll budget the following
procedures should be follwed EXCEPT: - ANSWERlimit management productivity
All of the following are consequences of being short staffed EXCEPT - ANSWERLower
payroll costs dur to fewer people on the schedule
Associates must____ sign the Payroll Receipt Log to signify they received their money -
ANSWERAlways
What it the Maximum number of staffing violation you can have on any one shift over
the course of a week? - ANSWER2
If you suspect that all cash does not make it inot the cash register, you should: -
ANSWERAll of the Above:
Check the back of the ticket books for recurring marks such as slashes
QUESTIONS & ANSWERS(RATED A+)
Name the 4 accounts that make up the operating overall section of your P&L -
ANSWERUnit Pay
Manger Pay
Food Costs
Operating Supplies
With respect to your operating budget, which of the following is false? - ANSWERDont
spend a penny over your weekly operating budget
PBB is: - ANSWERWhat's left from your sales after all costs and expenses are
subtracted and food rebate and vending commissions are added back in
T/F
The most commonly wasted dollars on your electric bill are for AC units set too cool. -
ANSWERTrue
The PCT bonus for Unit Managers is a maximum of ___% of PBB - ANSWER10%
T/F
A good way to reduce the cash register shortage account on the P&L is to collect
shortages in cash - ANSWERFalse
An example of Overlap is: - ANSWERWhen the 1st shift associate clocks out at 2:12pm
while a @nd shift replacement clocks in at 2:01pm
When paying a cooking bonus you should: - ANSWERAll the below
Pay the appreoved shift percent of net sales.
Pay for the appropriate skill level pf your grill operator
Not exceed the maximum bonus dollars allowed for the shift
Which section of the P&L consists of numerous variable and fixed costs involved in
operating the restaurant, such as the electric bill and rent? - ANSWERThe middle
expenses
What is the #1 cause for a unit to have high overtime? - ANSWERLow People quota
understaffed
The formula to determine PBB is: - ANSWERSales - overall - middle expenses +
rebates
, What is the Profit Quality or PQ? - ANSWERWasted Dollars
What is the # 602? - ANSWEROvertime
The UNit Manager can mange the amintensence cost in the Unit by: - ANSWERAll of
the Above:
Coaching Associates how to use equipment properly
Keeping equipment clean
Completing the M-1 Form in a timely manner
The P &L is a one page summary of income and expenses for a __ day period -
ANSWER28
T/F
A zero PQ means the unit made no money - ANSWERFalse
Garbage serivem hood cleansing, grease pumping, and pest control are examples of: -
ANSWERSupport Services
The best way to improve hourly stability is to: - ANSWERAll of the Above:
Hire quality people
Provide first rate basic training and coaching to all new associates
Pay associates correctly
T/F
When volume slows its always better tos end a Salesperson home first before you
backup grill operator - ANSWERFALSE
TO ensure that the Unit Manager is staying within payroll budget the following
procedures should be follwed EXCEPT: - ANSWERlimit management productivity
All of the following are consequences of being short staffed EXCEPT - ANSWERLower
payroll costs dur to fewer people on the schedule
Associates must____ sign the Payroll Receipt Log to signify they received their money -
ANSWERAlways
What it the Maximum number of staffing violation you can have on any one shift over
the course of a week? - ANSWER2
If you suspect that all cash does not make it inot the cash register, you should: -
ANSWERAll of the Above:
Check the back of the ticket books for recurring marks such as slashes
