QUESTIONS WITH COMPLETE SOLUTIONS (REAL DEAL)
I C A R E Values - (Correct Answer) - Integrity, Courage, Accountability, Respect for people,
Excellence
What is NCIC? - (Correct Answer) - Computerized index of documents criminal justice
information concerning crimes and criminals of nationwide interest and a locator type file for
missing and unidentified persons.
What does NLETS stand for? - (Correct Answer) - National Law Enforcement
Telecommunications System
What is AFIS? - (Correct Answer) - Computer system that converts ten-print fingerprint images
and latent prints into a computer readable digital format
External Customers - (Correct Answer) - People who need our services outside of the bureau,
other agencies, within jurisdictions, tourists.
Records Bureau - (Correct Answer) - Central repository for incidents, arrest and traffic records
are held.
Internal Customers - (Correct Answer) - People who work for our agency, state, country,
building, help serve our customers at large
, Reliability - (Correct Answer) - The ability to provide what was promised, dependability, and
accurately.
Central Records - (Correct Answer) - Process and disseminate copies of various reports, taking
incident crime reports in person and via telephone, communicating information to the officers
and citizens via telephone, data entry of incident crime reports, maintaining the Want Vehicle
Desk and Teletypes.
Administrative Support - (Correct Answer) - Handles payroll forms, facilities requests,
microcomputer requests, coordinates the storage of documents for other bureaus and
processes criminal and civil subpoenas?
Records Imaging - (Correct Answer) - Maintaining the official criminal (electronic & hard copy) of
all incident and arrest records for the Depts internal and external request. Processes
misdemeanor arrest packets.
Criminal History - (Correct Answer) - Entry of bookings, releases, dispositions, missing persons
into SCOPE
Assurance - (Correct Answer) - The knowledge and courtesy you show to customers and your
ability to convey trust, competence, and confidence.
Tangibles - (Correct Answer) - The physical facilities and equipment and appearance of you work
area, and personal appearance.