ACTUAL QUESTIONS AND CORRECT
ANSWERS
Transformational Leadership - CORRECT ANSWERS Intellectual stimulation is
characterized by enabling "followers to think of old problems in new ways"
Laissez-faire - CORRECT ANSWERS A leader who allows staff to determine how they
will achieve goals and perform job functions has which leadership style
Situational Leadership - CORRECT ANSWERS The basic principle underlying situational
leadership is that the leader adapts her leadership behavior to followers' "maturity," based on
their willingness and ability to perform a specific task.
autocratic leadership style - CORRECT ANSWERS centralizing authority, making
decisions alone, and expecting followers or subordinates simply to follow instructions
authoritative leadership style - CORRECT ANSWERS That gives direct, clear, details
instructions as to what, when, and how work is to be done
Discipline - CORRECT ANSWERS Protecting instructional time from interruptions
Protecting teachers from internal and external distractions
Intellectual Stimulation (Transformational Leadership) - CORRECT
ANSWERS Intellectual stimulation is characterized by enabling "followers to think of old
problems in new ways"
,Optimizer - CORRECT ANSWERS In solving a problem searches for optimal solution
order leadership style - CORRECT ANSWERS
formal network of communication - CORRECT ANSWERS If the principal holds a faculty
meeting and shares information regarding the new reading program, the formal communication
network is being used
Informal network of communication - CORRECT ANSWERS informal network, often
referred to as "the grapevine," does have some negative features, of which the most noted are
distortion and rumors (unsubstantiated information).
downward communication - CORRECT ANSWERS Information that flows from higher to
lower levels in the organization's hierarchy.
upward communication - CORRECT ANSWERS Information that flows from lower to
higher levels in the organization's hierarchy. perhaps the form of communication that is most
prone to filtering
horizantal communication - CORRECT ANSWERS When individuals communicate with
other individuals of the same status in the organization, horizontal communication is occurring
Vertical Communication - CORRECT ANSWERS The term vertical is not used here to
refer to the direction of the communication; rather, it describes a pattern that focuses on
combining upward and downward communication, making leaders more visible through face-to-
face contact.
diagonal communication - CORRECT ANSWERS Communication that cuts across
vertical and horizontal channels.
, wheel network - CORRECT ANSWERS a communication network in which a gatekeeper
regulates the flow of information from all other members
cognitive dissonance theory - CORRECT ANSWERS the theory that we act to reduce the
discomfort (dissonance) we feel when two of our thoughts (cognitions) are inconsistent. For
example, when our awareness of our attitudes and of our actions clash, we can reduce the
resulting dissonance by changing our attitudes
Communication Accommodation Theory - CORRECT ANSWERS The view that
individuals adjust their verbal communication to facilitate understanding.
Communication Accommodation Theory - CORRECT ANSWERS theory that all people
adapt their behavior to others to some extent
Barriers that interfere with effective communication - CORRECT ANSWERS information
overload, status difference, semantics, filtering, para-language, interpersonal relationships
formal networks - CORRECT ANSWERS the transmission of messages established and
approved by the organizational hierarchy
informal networks - CORRECT ANSWERS communications that flow along social and
relational lines
downward communication - CORRECT ANSWERS communication that flows from
higher to lower levels in an organization