SALESFORCE CERTIFIED ASSOCIATE - PRACTICE
QUESTIONS AND ANSWERS 100% CORRECT AND
UPDATED!!
,*!APPEARED IN THE EXAM!*
A Salesforce associate wants to add a new related list of cases to Account. Where
should the associate go to add the related list to Account?
A. Account Record page
B. Page Layout
C. Case Record page - ANSWER B
*!APPEARED IN THE EXAM!*
A salesforce associate is excited to find they can combine the challenge of learning new
skills with the chance of winning prizes?
A. Ranks
B. Quests
C. Superbadges - ANSWER B
A Salesforce associate is creating a report that needs to show changes in a value over
a series of point in time. Which type of chart should the associate add to this report to
help visualize these changes?
A. Donut
B. Scatter
C. Line - ANSWER C
Get Cloudy Consulting (GCC) provides consulting services to small and medium-sized
business in the financial services space. GCC wants a solution for customer service
where complaints can be logged through a web form and email. Which Salesforce
solution should GCC use?
A. Commerce Cloud
B. Experience Cloud
C. Service cloud - ANSWER C
A Salesforce associate is working from a custom Contact list view and noticed key
information is missing. What should they do to add the missing information?
A. Edit sharing settings
B. Select Fields to Display
C. Edit list filters - ANSWER B
*!APPEARED IN THE EXAM!*
A Salesforce associate is asked to review all the objects within their company's
instance. They also need to identify which are custom objects. Where should the
associate go to see this information?
A. App Launcher
, B. Object Manager
C. Global Search - ANSWER B
What type of relationship do Account and Contact objects have?
A. Lookup
B. Self
C. Master-detail - ANSWER A
*!APPEARED IN THE EXAM!*
Get Cloudy Consulting gets 90% of its leads from trade shows. Sales reps create many
lead records during these events, but they often forget to change the Lead Source field
to Trade Show*. What approach would improve data integrity for the Lead Source field'
A. Make an assignment rule named Trade Show' to only assign leads to sales reps.
B. Set the default value of the Lead Source field to Trade Show'.
C. Create a validation rule requiring the Lead Source field to equal Trade Show'. -
ANSWER C
*!APPEARED IN THE EXAM!*
A Salesforce associate wants to connect with other Salesforce associates in their local
area. Which Salesforce resource allows them to network and collaborate with others
based on role and location?
A. Salesforce Interest Groups
B. Trailblazer Community Groups
C. Trailblazer Connect - ANSWER B
*!APPEARED IN THE EXAM!*
A Salesforce associate has been asked to identify all contacts that have had
interactions with their company in the last year.What should the associate do to identify
these contacts?
A. Look at the Active field.
B. Look at the last related activity date.
C. Look at the contact's Last Modified Date. - ANSWER B
*!APPEARED IN THE EXAM!*
A Salesforce associate wants a visual summary of opportunities in a list view. The
associate would like to summarize, filter, and move opportunities along the pipeline.
What should they do to meet this requirement?
A. Create an Opportunities Kanban View.
B. Create an Opportunity Summary report.
C. Create an Opportunity List View. - ANSWER A
QUESTIONS AND ANSWERS 100% CORRECT AND
UPDATED!!
,*!APPEARED IN THE EXAM!*
A Salesforce associate wants to add a new related list of cases to Account. Where
should the associate go to add the related list to Account?
A. Account Record page
B. Page Layout
C. Case Record page - ANSWER B
*!APPEARED IN THE EXAM!*
A salesforce associate is excited to find they can combine the challenge of learning new
skills with the chance of winning prizes?
A. Ranks
B. Quests
C. Superbadges - ANSWER B
A Salesforce associate is creating a report that needs to show changes in a value over
a series of point in time. Which type of chart should the associate add to this report to
help visualize these changes?
A. Donut
B. Scatter
C. Line - ANSWER C
Get Cloudy Consulting (GCC) provides consulting services to small and medium-sized
business in the financial services space. GCC wants a solution for customer service
where complaints can be logged through a web form and email. Which Salesforce
solution should GCC use?
A. Commerce Cloud
B. Experience Cloud
C. Service cloud - ANSWER C
A Salesforce associate is working from a custom Contact list view and noticed key
information is missing. What should they do to add the missing information?
A. Edit sharing settings
B. Select Fields to Display
C. Edit list filters - ANSWER B
*!APPEARED IN THE EXAM!*
A Salesforce associate is asked to review all the objects within their company's
instance. They also need to identify which are custom objects. Where should the
associate go to see this information?
A. App Launcher
, B. Object Manager
C. Global Search - ANSWER B
What type of relationship do Account and Contact objects have?
A. Lookup
B. Self
C. Master-detail - ANSWER A
*!APPEARED IN THE EXAM!*
Get Cloudy Consulting gets 90% of its leads from trade shows. Sales reps create many
lead records during these events, but they often forget to change the Lead Source field
to Trade Show*. What approach would improve data integrity for the Lead Source field'
A. Make an assignment rule named Trade Show' to only assign leads to sales reps.
B. Set the default value of the Lead Source field to Trade Show'.
C. Create a validation rule requiring the Lead Source field to equal Trade Show'. -
ANSWER C
*!APPEARED IN THE EXAM!*
A Salesforce associate wants to connect with other Salesforce associates in their local
area. Which Salesforce resource allows them to network and collaborate with others
based on role and location?
A. Salesforce Interest Groups
B. Trailblazer Community Groups
C. Trailblazer Connect - ANSWER B
*!APPEARED IN THE EXAM!*
A Salesforce associate has been asked to identify all contacts that have had
interactions with their company in the last year.What should the associate do to identify
these contacts?
A. Look at the Active field.
B. Look at the last related activity date.
C. Look at the contact's Last Modified Date. - ANSWER B
*!APPEARED IN THE EXAM!*
A Salesforce associate wants a visual summary of opportunities in a list view. The
associate would like to summarize, filter, and move opportunities along the pipeline.
What should they do to meet this requirement?
A. Create an Opportunities Kanban View.
B. Create an Opportunity Summary report.
C. Create an Opportunity List View. - ANSWER A
