ALREADY PASSED AND VERIFIED
Clarification - CORRECT ANSWERS-"I'm not sure I understand what you mean, can you give
me an example?"
Restatment - CORRECT ANSWERS-"Are you saying that...(repeat pt's words), "You mean...
(repeat pt's words)
Paraphrasing - CORRECT ANSWERS-"It sounds as though you are saying..."
Reflection - CORRECT ANSWERS-"It sounds as though you feel guilty", "You sound frustrated
because..."
Summarizing - CORRECT ANSWERS-"Before moving on, I would like to go over what we have
discussed so far"
Silence - CORRECT ANSWERS-Listen, pause after a thought
Touch - CORRECT ANSWERS-Gently rubbing pt's arm, holding their hand
Group dynamics need certain behaviors to ________ & _________ harmonious working relationships -
CORRECT ANSWERS-Group dynamics need certain behaviors to ATTAIN & MAINTAIN
harmonious working relationships
Monopolizing - CORRECT ANSWERS-Form of power communication used to advance a
personal agenda without consideration of the needs of others
Helping Skills - CORRECT ANSWERS-1. Attending
,2. Listening
3. Reflecting
4. Encouraging
5. Questioning
Which of the following is the best example of therapeutic communication?
A.) Will you let me assist you?
B.) Let me assist you
C.) How can I assist you?
D.) I can assist you - CORRECT ANSWERS-C.) How can I assist you?
General systems theory emphasizes complex systems share organizing principles.
A.) True
B.) False - CORRECT ANSWERS-A.) True
Nursing is as old as mankind
A.) True
B.) False - CORRECT ANSWERS-A.) True
Historically women practiced nursing informally following old traditions
A.) True
B.) False - CORRECT ANSWERS-A.) True
Historically women with formal education assumed the role of nursing
, A.) True
B.) False - CORRECT ANSWERS-B.) False
Historically there was no religious theme to care for the sick
A.) True
B.) False - CORRECT ANSWERS-B.) False
Nightingale introduced the world to the functional roles of professional nursing
A.) True
B.) False - CORRECT ANSWERS-A.) True
Nightingale is known as the first nurse _________ due to her use of statistical data to document need for
hand washing.
A.) Caring
B.) Manager
C.) Researcher
D.) Professional - CORRECT ANSWERS-C.) Researcher
The key to safe health care is
A.) Decreasing "handoffs"
B.) Improving care delivery
C.) Communication
D.) Preventing medication errors - CORRECT ANSWERS-C.) Communication
What theory focuses on "how" different parts work together?