HBI CORE COMPETENCY ASSESSMENT EXAM 2025/2026 – VERIFIED
QUESTIONS AND CORRECT ANSWERS WITH RATIONALES | COMPLETE
HOME BUILDERS INSTITUTE
Which of the following is not a key communication practice that registrars should utilize - CORRECT
ANSWERS-do not directly ask the patient if injuries were sustained in a work environment
a registrar asks a patient if he still lives at 5639 Main street in Collinsville. Is this the correct questioning
technique? - CORRECT ANSWERS-No the registrar should have asked the patient for his
current address instead of asking a yes or no question
Strong behavioral skills are especially vital for a registrar to have because - CORRECT
ANSWERS-all of the above
The important message from medicare should be delivered to which kind of medicare patients? -
CORRECT ANSWERS-Inpatients
An important message from medicare provides patients with which of the following information? Select
all that apply - CORRECT ANSWERS-Rights as an inpatient
How to appeal their discharge to a QIO
Rights relating to discharge
Which of the following behaviors will NOT help you communicate effectively with patients? -
CORRECT ANSWERS-Multitasking
Healthcare organizations are required to give patients at least ______ to consider whether he or she will
accept the discharge or appeal it. - CORRECT ANSWERS-four hours
Indemnity health plans are also known as - CORRECT ANSWERS-Fee-for-Service
Failing to verify a patient's insurance can result in - CORRECT ANSWERS-All of the above
, If both parents have insurance from their employers, the insurance coverage of their child is dependent
of 'The Birthday Rule' What does the birthday rule specify? - CORRECT ANSWERS-The policy
of the parent whose birthday comes first in year is primary
Which of the following is not an example of a government insurance program? - CORRECT
ANSWERS-Aetna
Which of these is not characteristic of a health maintenance organization? - CORRECT
ANSWERS-A referral from their PCP is advised but not required to see a specialist
Also known as the "policy holder" the ____ is the originator of the insurance policy while the _____ is
the a family member that is covered under the plan. - CORRECT ANSWERS-Subscriber,
Dependent
Which insurance type reduces cost for the patient in exchange for utilizing a preferred network of
providers? - CORRECT ANSWERS-PPO
The policy number on an insurance card could also be called the - CORRECT ANSWERS-ID
number
Which of the following are ways research grants related to health care coverage? Select all that apply -
CORRECT ANSWERS-
How often does the MSP have to be filled out for a non recurring patient? - CORRECT
ANSWERS-Every 90 days
Once a patient applies for and receives medicare coverage based on age, the patient is automatically
enrolled in - CORRECT ANSWERS-Medicare part A and B
At what age to patients become eligible for Medicare coverage - CORRECT ANSWERS-65
QUESTIONS AND CORRECT ANSWERS WITH RATIONALES | COMPLETE
HOME BUILDERS INSTITUTE
Which of the following is not a key communication practice that registrars should utilize - CORRECT
ANSWERS-do not directly ask the patient if injuries were sustained in a work environment
a registrar asks a patient if he still lives at 5639 Main street in Collinsville. Is this the correct questioning
technique? - CORRECT ANSWERS-No the registrar should have asked the patient for his
current address instead of asking a yes or no question
Strong behavioral skills are especially vital for a registrar to have because - CORRECT
ANSWERS-all of the above
The important message from medicare should be delivered to which kind of medicare patients? -
CORRECT ANSWERS-Inpatients
An important message from medicare provides patients with which of the following information? Select
all that apply - CORRECT ANSWERS-Rights as an inpatient
How to appeal their discharge to a QIO
Rights relating to discharge
Which of the following behaviors will NOT help you communicate effectively with patients? -
CORRECT ANSWERS-Multitasking
Healthcare organizations are required to give patients at least ______ to consider whether he or she will
accept the discharge or appeal it. - CORRECT ANSWERS-four hours
Indemnity health plans are also known as - CORRECT ANSWERS-Fee-for-Service
Failing to verify a patient's insurance can result in - CORRECT ANSWERS-All of the above
, If both parents have insurance from their employers, the insurance coverage of their child is dependent
of 'The Birthday Rule' What does the birthday rule specify? - CORRECT ANSWERS-The policy
of the parent whose birthday comes first in year is primary
Which of the following is not an example of a government insurance program? - CORRECT
ANSWERS-Aetna
Which of these is not characteristic of a health maintenance organization? - CORRECT
ANSWERS-A referral from their PCP is advised but not required to see a specialist
Also known as the "policy holder" the ____ is the originator of the insurance policy while the _____ is
the a family member that is covered under the plan. - CORRECT ANSWERS-Subscriber,
Dependent
Which insurance type reduces cost for the patient in exchange for utilizing a preferred network of
providers? - CORRECT ANSWERS-PPO
The policy number on an insurance card could also be called the - CORRECT ANSWERS-ID
number
Which of the following are ways research grants related to health care coverage? Select all that apply -
CORRECT ANSWERS-
How often does the MSP have to be filled out for a non recurring patient? - CORRECT
ANSWERS-Every 90 days
Once a patient applies for and receives medicare coverage based on age, the patient is automatically
enrolled in - CORRECT ANSWERS-Medicare part A and B
At what age to patients become eligible for Medicare coverage - CORRECT ANSWERS-65
