MGMT 3301 EXAM 1 QUESTIONS & ANSWERS
What is management? - Answer -"the art of getting things done through the efforts of
other people"
What are managers? - Answer -individuals that support and serve other managers and
employees through a process called empowerment just as the organization ultimately
exists to serve its customers and clients
What are the different types of managers? - Answer -top, functional, supervisory, line,
staff, project, general
Top Managers - Answer -responsible for developing the organization's strategy and
acting as a steward for its vision and mission
Functional managers - Answer -responsible for the efficiency and effectiveness of a
specific area of the business, such as accounting or marketing
Line Managers - Answer -Often called a product or service manager, leads a team that
contributes directly to the products or services the organization creates
Staff managers - Answer -leads a function that creates indirect inputs. For example,
finance and accounting are critical organizational functions but do not typically provide a
clear input into the final product or service a customer buys
Project managers - Answer -Responsible for the planning, execution, and completion of
projects.
General Managers - Answer -s responsible for managing a clearly identifiable revenue-
producing unit, such as a store, business unit, or product line
What are the three groups of roles that are common to the work of all managers? -
Answer -Interpersonal, informational, Decisional
What is psychology? - Answer -The study of how individuals act and behave as
individuals and in groups in different situations
What is leadership - Answer -The social and informal sources of influence individuals
use to inspire the actions of others
What is entrepreneurship? - Answer -
What is strategy and strategic management? - Answer -The recognition of opportunities
(needs, wants, problems, and challenges) and the use or creation of resources to
implement innovative ideas for new, thoughtfully-planned ventures
, What is the POLC framework? - Answer -planning, organizing, leading, controlling
What is corporate social responsibility? - Answer -a concept whereby organizations
consider the interests of society by taking responsibility for the impact of their activities
on customers, suppliers, employees, shareholders, communities, and the environment
in all aspects of their operations
What are the pros and cons of the triple bottom line approach? - Answer -It can
strengthen position in the eyes of key stakeholders. But can detract from the
fundamental economic role of businesses.
What is the difference between a group and a team? - Answer -A team consists of two
or more people who work interdependently over some time period to accomplish
common goals related to some task-oriented purpose.
A group is just a collection of two or more people.
What is the purpose of a team? - Answer -accomplish bigger goals that would not be
possible for the individual working alone or the simple sum of many individuals'
independent work
What was the GLOBE project? - Answer -a worldwide team of scholars proposed to
create and validate a theory of the relationship between culture and societal,
organizational, and leadership effectiveness
Why is the GLOBE project relevant to management? - Answer -It helped to identify the
9 dimensions of culture
What are the nine identified dimensions of culture? - Answer -Performance orientation,
uncertainty avoidance, assertiveness, power distance, gender egalitarianism,
institutional collectivism, humane orientation, future orientation, In-Group Collectivism
performance oriented - Answer -Societies that reward people for performance
improvement and excellence.
Uncertainty Avoidance - Answer -The extent to which members of a society attempt to
cope with anxiety by minimizing uncertainty.
Assertiveness - Answer -The degree to which a society is assertive, confrontational, or
aggressive in relationships with others.
Power Distance - Answer -The extent to which the less powerful members of
institutions and organizations expect and accept that power is distributed unequally.
gender egalitarianism - Answer -Refers to the degree to which a society is
characterized by equal opportunities and access to resources for men and women.
What is management? - Answer -"the art of getting things done through the efforts of
other people"
What are managers? - Answer -individuals that support and serve other managers and
employees through a process called empowerment just as the organization ultimately
exists to serve its customers and clients
What are the different types of managers? - Answer -top, functional, supervisory, line,
staff, project, general
Top Managers - Answer -responsible for developing the organization's strategy and
acting as a steward for its vision and mission
Functional managers - Answer -responsible for the efficiency and effectiveness of a
specific area of the business, such as accounting or marketing
Line Managers - Answer -Often called a product or service manager, leads a team that
contributes directly to the products or services the organization creates
Staff managers - Answer -leads a function that creates indirect inputs. For example,
finance and accounting are critical organizational functions but do not typically provide a
clear input into the final product or service a customer buys
Project managers - Answer -Responsible for the planning, execution, and completion of
projects.
General Managers - Answer -s responsible for managing a clearly identifiable revenue-
producing unit, such as a store, business unit, or product line
What are the three groups of roles that are common to the work of all managers? -
Answer -Interpersonal, informational, Decisional
What is psychology? - Answer -The study of how individuals act and behave as
individuals and in groups in different situations
What is leadership - Answer -The social and informal sources of influence individuals
use to inspire the actions of others
What is entrepreneurship? - Answer -
What is strategy and strategic management? - Answer -The recognition of opportunities
(needs, wants, problems, and challenges) and the use or creation of resources to
implement innovative ideas for new, thoughtfully-planned ventures
, What is the POLC framework? - Answer -planning, organizing, leading, controlling
What is corporate social responsibility? - Answer -a concept whereby organizations
consider the interests of society by taking responsibility for the impact of their activities
on customers, suppliers, employees, shareholders, communities, and the environment
in all aspects of their operations
What are the pros and cons of the triple bottom line approach? - Answer -It can
strengthen position in the eyes of key stakeholders. But can detract from the
fundamental economic role of businesses.
What is the difference between a group and a team? - Answer -A team consists of two
or more people who work interdependently over some time period to accomplish
common goals related to some task-oriented purpose.
A group is just a collection of two or more people.
What is the purpose of a team? - Answer -accomplish bigger goals that would not be
possible for the individual working alone or the simple sum of many individuals'
independent work
What was the GLOBE project? - Answer -a worldwide team of scholars proposed to
create and validate a theory of the relationship between culture and societal,
organizational, and leadership effectiveness
Why is the GLOBE project relevant to management? - Answer -It helped to identify the
9 dimensions of culture
What are the nine identified dimensions of culture? - Answer -Performance orientation,
uncertainty avoidance, assertiveness, power distance, gender egalitarianism,
institutional collectivism, humane orientation, future orientation, In-Group Collectivism
performance oriented - Answer -Societies that reward people for performance
improvement and excellence.
Uncertainty Avoidance - Answer -The extent to which members of a society attempt to
cope with anxiety by minimizing uncertainty.
Assertiveness - Answer -The degree to which a society is assertive, confrontational, or
aggressive in relationships with others.
Power Distance - Answer -The extent to which the less powerful members of
institutions and organizations expect and accept that power is distributed unequally.
gender egalitarianism - Answer -Refers to the degree to which a society is
characterized by equal opportunities and access to resources for men and women.
