MGMT 3301 EXAM QUESTIONS & ANSWERS
Programmed decisions are those which - Answer -occur frequently enough that an
automated response is developed for them.
Maurice works as the frozen food manager in a large grocery store. When his stock of
two-pound bags of frozen shrimp gets down to two cases, he emails the warehouse to
send ten cases to restock. The "automated" ordering of ten cases when supply gets to
two cases in the store is called a(n)
a. decision rule.
b. consensus decision.
c. analysis.
d. alternative. - Answer -a. decision rule.
Jessica must decide which of two job offers she is going to choose. She begins her
process by listing the key criteria she is looking for in a job including salary level,
location, promotional opportunities, and so on. She then takes each job offer letter and
carefully goes through each line assessing the offer in relationship to the criteria she
established. Jessica is using what type of decision making?
a. creative
b. intuitive
c. rational
d. programmed - Answer -c. rational
Amethyst is looking for a summer job when she's home from college. She decides to
take the first job that pays minimum wage and will allow her to fit in a family vacation
and a dental procedure. Amethyst is using which decision-making model?
a. rational
b. creative
c. intuitive
d. bounded rationality - Answer -d. bounded rationality
After much deliberation among the chancellor and executive staff, your university now
requires proof of influenza and COVID vaccinations for admission to in-person classes
for all students and educators. This is an example of
a. a nonprogrammed decision.
b. a programmed decision.
c. decision criteria.
d. analysis paralysis. - Answer -a. a nonprogrammed decision.
When Sophia lost a sale to a competitor, she blamed it on the actions of her competitor
instead of the fact that Sophia forgot to follow up on the opportunity. This demonstrates
a. an escalation of commitment bias.
b. an availability error.
c. a fundamental attribution error.
, d. an overconfidence bias - Answer -c. a fundamental attribution error.
Operational decisions refer to
a. problems that might happen in the future.
b. those things that employees do each day to make the organization run.
c. those that set the course of the organization.
d. issues that occur frequently enough to develop an automated response to them. -
Answer -b. those things that employees do each day to make the organization run.
Selecting a new computer based on a low price without analyzing what software,
warranties, and peripherals come with it is an example of which form of bias?
a. availability
b. anchoring and adjustment
c. framing
d. escalation of commitment - Answer -b. anchoring and adjustment
Experts have proposed that creativity occurs as a result of the interaction between
personality traits, attributes, and
a. context.
b. power.
c. luck.
d. all of these. - Answer -a. context.
Which trait is the most highly correlated with leadership ability?
a. aggressiveness
b. intelligence
c. skill and ability
d. narcissism - Answer -b. intelligence
Expectancy theory suggests individuals are motivated when
a. effort leads to high performance.
b. low effort will be rewarded.
c. rewards are expected.
d. rewards lead to high performance. - Answer -a. effort leads to high performance.
Walker seldom loses his temper at work and always demonstrates empathy for others.
He is internally motivated and has many admirable social skills. Walker appears to have
a. high emotional intelligence.
b. low mental ability.
c. low emotional intelligence.
d. high mental ability. - Answer -c. low emotional intelligence.
Being curious, original, intellectual, creative, and open to new ideas describes the Big
Five personality trait of
a. conscientiousness.
b. agreeableness.
Programmed decisions are those which - Answer -occur frequently enough that an
automated response is developed for them.
Maurice works as the frozen food manager in a large grocery store. When his stock of
two-pound bags of frozen shrimp gets down to two cases, he emails the warehouse to
send ten cases to restock. The "automated" ordering of ten cases when supply gets to
two cases in the store is called a(n)
a. decision rule.
b. consensus decision.
c. analysis.
d. alternative. - Answer -a. decision rule.
Jessica must decide which of two job offers she is going to choose. She begins her
process by listing the key criteria she is looking for in a job including salary level,
location, promotional opportunities, and so on. She then takes each job offer letter and
carefully goes through each line assessing the offer in relationship to the criteria she
established. Jessica is using what type of decision making?
a. creative
b. intuitive
c. rational
d. programmed - Answer -c. rational
Amethyst is looking for a summer job when she's home from college. She decides to
take the first job that pays minimum wage and will allow her to fit in a family vacation
and a dental procedure. Amethyst is using which decision-making model?
a. rational
b. creative
c. intuitive
d. bounded rationality - Answer -d. bounded rationality
After much deliberation among the chancellor and executive staff, your university now
requires proof of influenza and COVID vaccinations for admission to in-person classes
for all students and educators. This is an example of
a. a nonprogrammed decision.
b. a programmed decision.
c. decision criteria.
d. analysis paralysis. - Answer -a. a nonprogrammed decision.
When Sophia lost a sale to a competitor, she blamed it on the actions of her competitor
instead of the fact that Sophia forgot to follow up on the opportunity. This demonstrates
a. an escalation of commitment bias.
b. an availability error.
c. a fundamental attribution error.
, d. an overconfidence bias - Answer -c. a fundamental attribution error.
Operational decisions refer to
a. problems that might happen in the future.
b. those things that employees do each day to make the organization run.
c. those that set the course of the organization.
d. issues that occur frequently enough to develop an automated response to them. -
Answer -b. those things that employees do each day to make the organization run.
Selecting a new computer based on a low price without analyzing what software,
warranties, and peripherals come with it is an example of which form of bias?
a. availability
b. anchoring and adjustment
c. framing
d. escalation of commitment - Answer -b. anchoring and adjustment
Experts have proposed that creativity occurs as a result of the interaction between
personality traits, attributes, and
a. context.
b. power.
c. luck.
d. all of these. - Answer -a. context.
Which trait is the most highly correlated with leadership ability?
a. aggressiveness
b. intelligence
c. skill and ability
d. narcissism - Answer -b. intelligence
Expectancy theory suggests individuals are motivated when
a. effort leads to high performance.
b. low effort will be rewarded.
c. rewards are expected.
d. rewards lead to high performance. - Answer -a. effort leads to high performance.
Walker seldom loses his temper at work and always demonstrates empathy for others.
He is internally motivated and has many admirable social skills. Walker appears to have
a. high emotional intelligence.
b. low mental ability.
c. low emotional intelligence.
d. high mental ability. - Answer -c. low emotional intelligence.
Being curious, original, intellectual, creative, and open to new ideas describes the Big
Five personality trait of
a. conscientiousness.
b. agreeableness.
