Business Ethics Decision Making for
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Personal Integrity & Social Responsi
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6th Edition by Laura Hartman
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Complete Chapter Solutions Manual ar
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e included (Ch 1 to 50)
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** Immediate Download
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** Swift Response
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** All Chapters included
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,Chapterj01—EthicsjandjBusiness
IMjChapterj1:jEthicsjandjBusiness
ChapterjObjectives
Afterjreadingjthisjchapter,jyoujwilljbejablejto:
1. Explainjthreejlevelsjatjwhichjethicaljdecisionsjgetjmadejinjbusiness.
2. Explainjthejnaturejofjbusinessjethicsjasjanjacademicjdiscipline.
3. Explainjwhyjethicsjisjimportantjinjthejbusinessjenvironment.
4. Explainjwhyjethicaljresponsibilitiesjgojbeyondjlegaljcompliance.
5. Distinguishjthejethicsjofjpersonaljintegrityjfromjthejethicsjofjsocialjresponsibility.
6. Distinguishjethicaljnormsjandjvaluesjfromjotherjbusiness-relatedjnormsjandjvalues.
7. Describejethicaljdecisionjmakingjasjajformjofjpracticaljreasoning.
OpeningjDecisionjPoint—WellsjFargojandjFacebook
ThejWellsjFargojandjFacebookjcasesjcanjbejusedjtojintroducejajrangejofjtopicsjthatjwilljemergejthroug
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leveljemployeesj(likejmanyjofjourjstudents),jtojbranchjmanagers,jtojmid-
leveljmanagement,jseniorjexecutives,jandjthejboardjofjdirectors.jThejcasesjalsojincludejdecisionsjindi
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sjatjfaultj(whojisjaccountable?)jandjwhatjcouldjbejonejtojpreventjitjfromjreoccurringj(whatjcausedjit?).
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dualsjtojstandjupjforjtheirjethicaljbeliefs.jFinally,jFacebookjandjsocialjmediajcanjbejajmorejrelevantjex
amplejforjmanyjstudentsjthanjbanking.
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dgmentsjofjresponsibility?jWhatjfactsjwouldjchangejyourjdecision?jWhatjfactsjconfirmedjyourjinitial
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thatjculturejemergejatjWellsjFargo?jAtjFacebook?jHowjfreejwerejemployeesjatjeveryjlevel,jincludingj
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ged?jWhojisjresponsiblejforjinstitutionaljdecisions?jWhichjinstitutionaljpoliciesjandjpracticesjenable
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ofessionalsjatjWells,jandjITjspecialistsjatjFacebook.jThisjdiscussionjcanjbejhelpfuljinjsettingjthejstagej
forjChapterj5jandjthejgeneraljtopicjofjcorporatejsocialjresponsibility.jAjdiscussionjofjfiduciaryjdutiesj
canjintroducejseveraljimportantjquestions.jWhatjresponsibilitiesjdojmanagers,jperhapsjespeciallyjsen
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tiesjasjfinancialjprofessionals?jFacebookjcasejalsojcanjfocusjdiscussionjonjquestionsjofjthejsocialjandj
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Finally,jthisjcasejcanjalsojintroducejthejquestionjofjgovernmentjregulationjwithinjajmarketjeconomy.j
Whatjisjthejproperjrolejforjgovernmentjagencies,jbothjinjtermsjoffsettingjstandardsjtojpreventjmiscon
ductjandjinjenforcingjsanctionsjafterjthejfact?jHowjdoesjthisjinfluencejthej“freejmarket”jsystem?jInjw
hatjsensejarejcorporationsj“citizens”jofjthejcountriesjinjwhichjtheyjoperate,jandjwhatjresponsibilitiesjd
oesjthatjimply?
I. Introduction:jGettingjComfortablejwithjthejTopic
Itjisjnotjuncommonjforjstudentsjtojenterjajbusinessjethicsjclassjwithjsomejdegreejofjdoubt,jconfusion,j
andjapprehensionjaboutjthejtopic.jThisjopeningjchapterjaimsjtojrelievejthosejconcernsjbyjintroducingj
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knownjscandalsjbutjalsojpointingjoutjsomejwell-
knownjexamplesjofjcommendablejcorporatejethics.jItjcanjbejworthwhilejtojremindjstudentsjofjbestjca
sejexamplesjasjajmeansjtojremindingjthemjthatjbusinessjethicsjdoesjnotjassumejthatjonlyjthejbadjcasesj
deservejattention.
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hjdramaticjsocialjconsequences.jAtjsomejpointjeveryjworker,jandjcertainlyj everyonejinjajmanagemen
tjrole,jwilljbejfacedjwithjanjissuejthatjwilljrequirejethicaljdecisionjmaking.jWejhavejalsojexpandedjthisj
sectionjtojincludejajbroaderjdiscussionjofjthejrolejethicsjplaysjinjmanyjlifejexperiencesjoutsidejasjwellj
asjinsidejbusiness.
Thisjopeningjsectionjidentifiesjfivejgeneraljgoalsjforjajbusinessjethicsjclass:
1. Developjthejknowledgejbasejandjskillsjneededjtojidentifyjethicaljissues.
2. Understandjhowjandjwhyjpeoplejbehavejunethically.
3. jDecidej howj wej shouldj act,j whatj wej shouldj do,j andj thej typej ofj personj wej shouldj bej asjindivi
duals.
4. Createjethicaljorganizations.
5. Thinkjthroughjthejsocial,jeconomic,jandjpoliticaljpoliciesjthatjwejshouldjsupportjasjcitizens.
1-2
, Chapterj01—EthicsjandjBusiness
II. BusinessjEthicsjasjEthicaljDecisionjmaking
Wejmovedjthisjsectionjupjtojanjearlyjpointjinjthisjchapterjsojthatjstudentsjcanjbejmorejdirectlyj
andjimmediatelyjintroducedjtojWHATjethicsjinvolvesjandjwhatjitjis.jSomejreviewersjsuggest
edjthatjthejpreviousjorganizationjspentjtoojmuchjtimejtalkingjABOUTjethics,jbeforejactuallyjs
ayingjwhatjitjis.
a. Sojwhatjisjthejpointjofjajbusinessjethicsjcourse?jOurjgeneraljapproachjthroughoutjthisjt
extjisjtojexplainjethicsjasjajmiddlejgroundjbetweenjthosejwhojunderstandjethicsjinjabsoluti
stjandjcertainjterms,jandjthosejwhojdenyjanyjreasonablejorjobjectivejbasisjforjethicaljclai
ms.jThisjtextjneitherjpreachesjdogmaticjethicaljtruthsjnorjabandonsjhopejforjethicaljprogr
essjandjrationality.
b. WejincludejajdiscussionjofjSocratesjandjThrasymachus.jRationaljdecisionjmakingjan
djpersuasionjversusjimposingjone’sjviewjonjothers.jWhilejstudentsjmightjinitiallyjseejthisj
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mejthatjhumansjcanjbejrationaljenoughjtojsettlejdisagreementsjbyjthinkingjthemjthroughja
ndjfindingjrationaljconclusionsjthatjbindjalljpeople.jInjanyjsocietyjinjwhichjpeoplejdisagre
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emphasizejethicaljdecisionjmaking.
ii. HistoricaljContext:jOnjonejhand,jethicsjrefersjtojanjacademicjdisciplinejwithjajce
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iii. EthicaljBehavior/NormativejContent:jYet,jaccordingjtojsomejobservers,jlearni
ngjaboutjethicaljtheoriesjandjgainingjknowledgejaboutjthejhistoryjofjethicsjisjbesi
dejthejpoint.
1. Manyjpeople,jrangingjfromjbusinessesjlookingjtojhirejcollegejgraduatesjto
jbusinessjstudentsjandjteachersjthemselves,jexpectjanjethicsjclassjtojaddre
ssjethicaljbehavior,jnotjjustjinformationjandjknowledgejaboutjethics.
2. Afterjall,jshouldjnotjanjethicsjclassjhelpjpreventjfuturejethicaljscandals?jEt
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rlyjshouldjlivejtheirjlives.
1-3
j j j j j
Personal Integrity & Social Responsi
j j j j
bility,
6th Edition by Laura Hartman
j j j j
Complete Chapter Solutions Manual ar
j j j j
e included (Ch 1 to 50)
j j j j j
** Immediate Download
j j
** Swift Response
j j
** All Chapters included
j j j
,Chapterj01—EthicsjandjBusiness
IMjChapterj1:jEthicsjandjBusiness
ChapterjObjectives
Afterjreadingjthisjchapter,jyoujwilljbejablejto:
1. Explainjthreejlevelsjatjwhichjethicaljdecisionsjgetjmadejinjbusiness.
2. Explainjthejnaturejofjbusinessjethicsjasjanjacademicjdiscipline.
3. Explainjwhyjethicsjisjimportantjinjthejbusinessjenvironment.
4. Explainjwhyjethicaljresponsibilitiesjgojbeyondjlegaljcompliance.
5. Distinguishjthejethicsjofjpersonaljintegrityjfromjthejethicsjofjsocialjresponsibility.
6. Distinguishjethicaljnormsjandjvaluesjfromjotherjbusiness-relatedjnormsjandjvalues.
7. Describejethicaljdecisionjmakingjasjajformjofjpracticaljreasoning.
OpeningjDecisionjPoint—WellsjFargojandjFacebook
ThejWellsjFargojandjFacebookjcasesjcanjbejusedjtojintroducejajrangejofjtopicsjthatjwilljemergejthroug
houtjthisjbook.jThejcasejinvolvesjdecisionjmakingjatjajnumberjofjlevels,jfromjindividualjentry-
leveljemployeesj(likejmanyjofjourjstudents),jtojbranchjmanagers,jtojmid-
leveljmanagement,jseniorjexecutives,jandjthejboardjofjdirectors.jThejcasesjalsojincludejdecisionsjindi
vidualsjdirectlyjinvolvedjinjwrongdoingjasjwelljasjindividualsjwhojblewjthejwhistlejonjwrongdoing.j
Ajgoodjdiscussionjcanjbejgeneratedjbyjaskingjstudentsjtojassignjresponsibility,j bothjinjtermsjofjwhoji
sjatjfaultj(whojisjaccountable?)jandjwhatjcouldjbejonejtojpreventjitjfromjreoccurringj(whatjcausedjit?).
WejhavejaddedjajnewjshortjcasejdescriptionjinvolvingjFacebookjtojthisjDecisionjPointjforjseveraljreas
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kingjmorejdirectly.jStudentsjwilljseejthejdifficultyjinjseparatingjbusinessjdecisionsjfromjbroaderjsoci
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amplejforjmanyjstudentsjthanjbanking.
Thesejdiscussionsjcanjeasilyjleadjintojthejdecision-
makingjmodeljthatjwilljbejintroducedjlaterjinjthejchapter.jWhatjfactsjwouldjbejhelpfuljtojmakejthesejju
dgmentsjofjresponsibility?jWhatjfactsjwouldjchangejyourjdecision?jWhatjfactsjconfirmedjyourjinitial
jthoughts? jWhojarejthejstakeholdersjinvolved, jrangingjfromjentry-
leveljemployees,jtojcustomers,jtojstockholders,jtojcompetitors.jWhatjstake,jexactly,jdojthesejgroupsjh
avejinjthisjcase?jHowjwerejtheyjharmed?jHow,jifjatjall,jwerejtheirjinterestsjrepresentedjinjthejprocess?
Thesejarejalsojgoodjcasesjwithjwhichjtojintroducejthejtopicsjofjcorporatejculturejandjleadership.jHowjwer
ejthejdecisionsjmadejbyjindividualsjinfluencedjbyjthejsurroundingjculture,jandjhowjdid
1-1
,Chapterj01—EthicsjandjBusiness
thatjculturejemergejatjWellsjFargo?jAtjFacebook?jHowjfreejwerejemployeesjatjeveryjlevel,jincludingj
seniorjexecutives,jtojdivergejfromjthejprevalentjculture?jHowjmightjthatjinstitutionaljculturejbejchan
ged?jWhojisjresponsiblejforjinstitutionaljdecisions?jWhichjinstitutionaljpoliciesjandjpracticesjenable
djthisjscandal?jHowjmightjtheyjbejchangedjtojavoidjajreoccurrence?
Anotherjtopicjthatjcanjbejintroducedjinvolvesjprofessionaljresponsibilitiesjofjbankersjandjfinancialjpr
ofessionalsjatjWells,jandjITjspecialistsjatjFacebook.jThisjdiscussionjcanjbejhelpfuljinjsettingjthejstagej
forjChapterj5jandjthejgeneraljtopicjofjcorporatejsocialjresponsibility.jAjdiscussionjofjfiduciaryjdutiesj
canjintroducejseveraljimportantjquestions.jWhatjresponsibilitiesjdojmanagers,jperhapsjespeciallyjsen
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tiesjasjfinancialjprofessionals?jFacebookjcasejalsojcanjfocusjdiscussionjonjquestionsjofjthejsocialjandj
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Finally,jthisjcasejcanjalsojintroducejthejquestionjofjgovernmentjregulationjwithinjajmarketjeconomy.j
Whatjisjthejproperjrolejforjgovernmentjagencies,jbothjinjtermsjoffsettingjstandardsjtojpreventjmiscon
ductjandjinjenforcingjsanctionsjafterjthejfact?jHowjdoesjthisjinfluencejthej“freejmarket”jsystem?jInjw
hatjsensejarejcorporationsj“citizens”jofjthejcountriesjinjwhichjtheyjoperate,jandjwhatjresponsibilitiesjd
oesjthatjimply?
I. Introduction:jGettingjComfortablejwithjthejTopic
Itjisjnotjuncommonjforjstudentsjtojenterjajbusinessjethicsjclassjwithjsomejdegreejofjdoubt,jconfusion,j
andjapprehensionjaboutjthejtopic.jThisjopeningjchapterjaimsjtojrelievejthosejconcernsjbyjintroducingj
businessjethicsjasjanjunavoidablejandjnonthreateningjpartjofjbusinessj(andjlife).
Thejtopicjisjintroducedjbyjreviewingjsomejofjthejpastjandjrecentjwell-
knownjscandalsjbutjalsojpointingjoutjsomejwell-
knownjexamplesjofjcommendablejcorporatejethics.jItjcanjbejworthwhilejtojremindjstudentsjofjbestjca
sejexamplesjasjajmeansjtojremindingjthemjthatjbusinessjethicsjdoesjnotjassumejthatjonlyjthejbadjcasesj
deservejattention.
Wejalsojremindjstudentsjthatjbusinessjethicsjisjnotjlimitedjtojthejtypejofjmajorjcorporatejdecisionsjwit
hjdramaticjsocialjconsequences.jAtjsomejpointjeveryjworker,jandjcertainlyj everyonejinjajmanagemen
tjrole,jwilljbejfacedjwithjanjissuejthatjwilljrequirejethicaljdecisionjmaking.jWejhavejalsojexpandedjthisj
sectionjtojincludejajbroaderjdiscussionjofjthejrolejethicsjplaysjinjmanyjlifejexperiencesjoutsidejasjwellj
asjinsidejbusiness.
Thisjopeningjsectionjidentifiesjfivejgeneraljgoalsjforjajbusinessjethicsjclass:
1. Developjthejknowledgejbasejandjskillsjneededjtojidentifyjethicaljissues.
2. Understandjhowjandjwhyjpeoplejbehavejunethically.
3. jDecidej howj wej shouldj act,j whatj wej shouldj do,j andj thej typej ofj personj wej shouldj bej asjindivi
duals.
4. Createjethicaljorganizations.
5. Thinkjthroughjthejsocial,jeconomic,jandjpoliticaljpoliciesjthatjwejshouldjsupportjasjcitizens.
1-2
, Chapterj01—EthicsjandjBusiness
II. BusinessjEthicsjasjEthicaljDecisionjmaking
Wejmovedjthisjsectionjupjtojanjearlyjpointjinjthisjchapterjsojthatjstudentsjcanjbejmorejdirectlyj
andjimmediatelyjintroducedjtojWHATjethicsjinvolvesjandjwhatjitjis.jSomejreviewersjsuggest
edjthatjthejpreviousjorganizationjspentjtoojmuchjtimejtalkingjABOUTjethics,jbeforejactuallyjs
ayingjwhatjitjis.
a. Sojwhatjisjthejpointjofjajbusinessjethicsjcourse?jOurjgeneraljapproachjthroughoutjthisjt
extjisjtojexplainjethicsjasjajmiddlejgroundjbetweenjthosejwhojunderstandjethicsjinjabsoluti
stjandjcertainjterms,jandjthosejwhojdenyjanyjreasonablejorjobjectivejbasisjforjethicaljclai
ms.jThisjtextjneitherjpreachesjdogmaticjethicaljtruthsjnorjabandonsjhopejforjethicaljprogr
essjandjrationality.
b. WejincludejajdiscussionjofjSocratesjandjThrasymachus.jRationaljdecisionjmakingjan
djpersuasionjversusjimposingjone’sjviewjonjothers.jWhilejstudentsjmightjinitiallyjseejthisj
asjanjaside,jthejcrucialjpointjisjworthjemphasizing—
perhapsjmorejsojinjlightjofjrecentjU.S.jpoliticaljdebates.jThisjtextj(likejSocrates)jdoesjassu
mejthatjhumansjcanjbejrationaljenoughjtojsettlejdisagreementsjbyjthinkingjthemjthroughja
ndjfindingjrationaljconclusionsjthatjbindjalljpeople.jInjanyjsocietyjinjwhichjpeoplejdisagre
ej(andjwherejwouldjthatjnotjbe?),jthejalternativejtojrationaljdiscussion,jpersuasion,jandjult
imatelyjanjagreementjisjpower/forcej(Thrasymachus).
i. Asj thej titlej ofj thisj bookj suggests,j ourj approachj toj businessj ethicsj will
emphasizejethicaljdecisionjmaking.
ii. HistoricaljContext:jOnjonejhand,jethicsjrefersjtojanjacademicjdisciplinejwithjajce
nturiesjoldjhistoryjandjwejmightjexpectjknowledgejaboutjthisjhistoryjtojbejamongjt
hejprimaryjgoalsjofjajclassjinjethics.
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atjethicistsjofjhistoryjsuchjasjAristotle,jJohnjStuartjMill,jandjImmanueljKa
nt.jAsjhappensjinjmanyjotherjcourses,jthisjapproachjtojethicsjwouldjfocusj
onjthejinformationaljcontentjofjthejclass.
*ChapterjObjectivej2jAddressedjBelow*
iii. EthicaljBehavior/NormativejContent:jYet,jaccordingjtojsomejobservers,jlearni
ngjaboutjethicaljtheoriesjandjgainingjknowledgejaboutjthejhistoryjofjethicsjisjbesi
dejthejpoint.
1. Manyjpeople,jrangingjfromjbusinessesjlookingjtojhirejcollegejgraduatesjto
jbusinessjstudentsjandjteachersjthemselves,jexpectjanjethicsjclassjtojaddre
ssjethicaljbehavior,jnotjjustjinformationjandjknowledgejaboutjethics.
2. Afterjall,jshouldjnotjanjethicsjclassjhelpjpreventjfuturejethicaljscandals?jEt
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1-3
