SOLUTION MANUAL FOR MEDICAL ASSISTING
ADMINISTRATIVE & CLINICAL COMPETENCIES 9TH
EDITION BY MICHELLE BLESI, ALL CHAPTERS 1 – 58
INCLUDED|| LATEST AND COMPLETE UPDATE 2025
GRADED A+
,1|Page
SOLUTION MANUAL FOR MEDICAL ASSISTING
ADMINISTRATIVE & CLINICAL COMPETENCIES 9TH
EDITION BY MICHELLE BLESI, ALL CHAPTERS 1 – 58
INCLUDED|| LATEST AND COMPLETE UPDATE 2025
GRADED A+
TABLE OF CONTENTS
Chapter 1: The Medical Assistant, Health Care Team, and Medical Environment
Chapter 2: Professionalism
Chapter 3: Legal and Ethical Issues
Chapter 4: Applying Communication Skills
Chapter 5: Introduction to Medical Terminology
Chapter 6: Anatomic Descriptors and Fundamental Body Structure
Chapter 7: The Nervous System
Chapter 8: The Senses
Chapter 9: The Integumentary System
Chapter 10: The Skeletal System
Chapter 11: The Muscular System
Chapter 12: The Respiratory System
Chapter 13: The Circulatory System
Chapter 14: The Lymphatic/Immune System
Chapter 15: The Digestive System
Chapter 16: The Urinary System
Chapter 17: The Endocrine System
Chapter 18: The Reproductive System
Chapter 19: Telephone Communications
Chapter 20: Written Communications
Chapter 21: The Office Environment, Computers, and Equipment
,2|Page
Chapter 22: Scheduling Appointments and Receiving Patients
Chapter 23: The Medical Record, Documentation, and Filing
Chapter 24: Health Insurance
Chapter 25: Procedural and Diagnostic Coding
Chapter 26: Patient Accounts
Chapter 28: Patient Billing, Posting Patient Payments, and Collecting Fees
Chapter 29: Banking Procedures
Chapter 30: Accounts Payable and Accounting Procedures
Chapter 31: Infection Control and Medical Asepsis
Chapter 32: The Medical History and Patient Screening
Chapter 33: Body Measurements and Vital Signs
Chapter 34: Preparing for Examinations
Chapter 35: The Physical Exam
Chapter 36: Specialty Examinations and Procedures
Chapter 38: Pediatric Examinations
Chapter 39: Geriatrics
Chapter 40: Mental Health
Chapter 41: The Physician's Office Laboratory
Chapter 42: Specimen Collection and Processing
Chapter 43: Blood Specimen Collection
Chapter 44: Diagnostic Testing
Chapter 45: Cardiology Procedures
Chapter 46: Radiology Procedures
Chapter 47: Preparing for Surgery
Chapter 48: Assisting with Minor Surgery
Chapter 49: Pharmacology Fundamentals
Chapter 50: Measurement Systems, Basic Mathematics, and Dosage Calculations
Chapter 51: Administering Oral and Noninjectable Medications
, 3|Page
Chapter 52: Administering Injections and Immunizations
Chapter 53: Emergencies in the Medical Office and the Community
Chapter 54: First Aid for Accidents and Injuries
Chapter 55: Rehabilitation
Chapter 56: Nutrition, Exercise, and Healthy Living
Chapter 57: Practicum and the Job Search
Chapter 58: Managing the Office
Chapter 01: The Medical Assistant, Health Care Team, and Medical Environment
Content Type
Check Your Understanding (from End of Chapter questions)
1. To be successful as an MA, you must learn a specific:
a. knowledge base.
b. set of skills.
c. set of behaviors.
d. all of these ANSWER: d Analysis:
a. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of
behaviors to be successful.
b. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of
behaviors to be successful.
c. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of
behaviors to be successful.
d. Correct. As an MA, you must learn all of these – a knowledge base, a set of skills, and a
set of behaviors - to be successful.
2. All of the following are clinical skills EXCEPT:
a. Filing patient records
ADMINISTRATIVE & CLINICAL COMPETENCIES 9TH
EDITION BY MICHELLE BLESI, ALL CHAPTERS 1 – 58
INCLUDED|| LATEST AND COMPLETE UPDATE 2025
GRADED A+
,1|Page
SOLUTION MANUAL FOR MEDICAL ASSISTING
ADMINISTRATIVE & CLINICAL COMPETENCIES 9TH
EDITION BY MICHELLE BLESI, ALL CHAPTERS 1 – 58
INCLUDED|| LATEST AND COMPLETE UPDATE 2025
GRADED A+
TABLE OF CONTENTS
Chapter 1: The Medical Assistant, Health Care Team, and Medical Environment
Chapter 2: Professionalism
Chapter 3: Legal and Ethical Issues
Chapter 4: Applying Communication Skills
Chapter 5: Introduction to Medical Terminology
Chapter 6: Anatomic Descriptors and Fundamental Body Structure
Chapter 7: The Nervous System
Chapter 8: The Senses
Chapter 9: The Integumentary System
Chapter 10: The Skeletal System
Chapter 11: The Muscular System
Chapter 12: The Respiratory System
Chapter 13: The Circulatory System
Chapter 14: The Lymphatic/Immune System
Chapter 15: The Digestive System
Chapter 16: The Urinary System
Chapter 17: The Endocrine System
Chapter 18: The Reproductive System
Chapter 19: Telephone Communications
Chapter 20: Written Communications
Chapter 21: The Office Environment, Computers, and Equipment
,2|Page
Chapter 22: Scheduling Appointments and Receiving Patients
Chapter 23: The Medical Record, Documentation, and Filing
Chapter 24: Health Insurance
Chapter 25: Procedural and Diagnostic Coding
Chapter 26: Patient Accounts
Chapter 28: Patient Billing, Posting Patient Payments, and Collecting Fees
Chapter 29: Banking Procedures
Chapter 30: Accounts Payable and Accounting Procedures
Chapter 31: Infection Control and Medical Asepsis
Chapter 32: The Medical History and Patient Screening
Chapter 33: Body Measurements and Vital Signs
Chapter 34: Preparing for Examinations
Chapter 35: The Physical Exam
Chapter 36: Specialty Examinations and Procedures
Chapter 38: Pediatric Examinations
Chapter 39: Geriatrics
Chapter 40: Mental Health
Chapter 41: The Physician's Office Laboratory
Chapter 42: Specimen Collection and Processing
Chapter 43: Blood Specimen Collection
Chapter 44: Diagnostic Testing
Chapter 45: Cardiology Procedures
Chapter 46: Radiology Procedures
Chapter 47: Preparing for Surgery
Chapter 48: Assisting with Minor Surgery
Chapter 49: Pharmacology Fundamentals
Chapter 50: Measurement Systems, Basic Mathematics, and Dosage Calculations
Chapter 51: Administering Oral and Noninjectable Medications
, 3|Page
Chapter 52: Administering Injections and Immunizations
Chapter 53: Emergencies in the Medical Office and the Community
Chapter 54: First Aid for Accidents and Injuries
Chapter 55: Rehabilitation
Chapter 56: Nutrition, Exercise, and Healthy Living
Chapter 57: Practicum and the Job Search
Chapter 58: Managing the Office
Chapter 01: The Medical Assistant, Health Care Team, and Medical Environment
Content Type
Check Your Understanding (from End of Chapter questions)
1. To be successful as an MA, you must learn a specific:
a. knowledge base.
b. set of skills.
c. set of behaviors.
d. all of these ANSWER: d Analysis:
a. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of
behaviors to be successful.
b. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of
behaviors to be successful.
c. Incorrect. As an MA, you must learn a knowledge base, a set of skills, and a set of
behaviors to be successful.
d. Correct. As an MA, you must learn all of these – a knowledge base, a set of skills, and a
set of behaviors - to be successful.
2. All of the following are clinical skills EXCEPT:
a. Filing patient records
