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ITN 106 FINAL EXAM NEWEST 2025/2026 ACTUAL EXAM WITH
COMPLETE QUESTIONS AND CORRECT DETAILED ANSWERS (100%
VERIFIED ANSWERS) |ALREADY GRADED A+| ||PROFESSOR
VERIFIED||
Allison's computer is displaying a strange error message saying
that Allison, who is an administrator, does not have access to a
folder in the Documents library on her user account. Allison tried
to take ownership of the folder but was still denied access. She
tried running an antivirus scan on the folder, and again access to
the folder was denied.Which option can Allison employ to resolve
the security issue? - ANSWER-Run a Windows Defender Offline
scan.
Zach believes someone is trying to log in to a computer system in
order to gain access to the company's network. He wants to use
Windows to determine if that is the case.Where can Zach go to
check the security logs? - ANSWER-Event Viewer
As we configure the device and work with various settings to
ensure the best quality environment possible, it is important to
track and monitor various events so that if they need to be
responded to, it can be done so in a timely manner.Which of the
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following components of policies will allow for event-based
monitoring? - ANSWER-Audit login failures
Data protection is and always should be of utmost importance for
any organization. As we consider various tools for security and
protection of our data, data at rest encryption is accomplished by
enacting which of the following on a Windows device? -
ANSWER-EFS
A technician is using the Security tab in the Properties dialog box
in an attempt to remove the inherited status from a file's
permissions but cannot locate where to make the change.What
step would the technician take to make the change? - ANSWER-
Click the Advanced button to open Advanced Security Settings for
the file.
Boot loader menu - ANSWER-If using a dual or multiboot
configuration, what screen appears during the boot sequence?
Windows 10 Home - ANSWER-Larry wants to upgrade to
Windows 10. He will use his computer both at home and at work
and will need to connect to his company's Wi-Fi network to share
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files over the network.Which version of Windows 10 would you
recommend to Larry?
Window 8.1 Core - ANSWER-Andrew is researching a new
operating system for the computers at his workplace. His boss
wants the computers to be able to connect to the cloud and thus
have security in case the laptops are stolen.What version of
Windows 8.1 does not have the ability to lock the hard drive so
that it is unusable if removed from a laptop?
Helps to establish a good customer relationship. - ANSWER-
Wanda wants to find some basic information about her computer,
for example, what operating system and how much RAM are
installed on her computer.Where can Wanda find this information
quickly in Windows 10?
Train the employees on why these issues are security concerns.
Ignore the security problems. - ANSWER-Henry is sent to work
with a customer at the company's satellite branch in another town.
During his visit, he notices that most of the computer users are
not following the corporate guidelines on password safety and are
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looking at their personal emails, which is not allowed for security
reasons.What can Henry do about these corporate policy issues?
Let the customer vent and then restart the conversation. -
ANSWER-Derek is working at the help desk when he receives a
call from a client about an issue with the company's email. The
customer is very upset about the email issue. They are
complaining about the email service and the IT department in
general.What should Derek do to defuse the situation?
Compliment the client on his knowledge.
Ask the client to backtrack to see what things they tried in order to
fix the computer.
Check the simple things first to make sure you do not miss
anything. - ANSWER-Jerry is working at the desk of a client in the
marketing department of his company. The client thinks that the
problem is the video card, because they have a computer at
home with the same problem. The client explains to Jerry that
when they fixed the problem, they had to reseat the video
card.What should Jerry do when dealing with the client? (Select
all that apply.)
ITN 106 FINAL EXAM NEWEST 2025/2026 ACTUAL EXAM WITH
COMPLETE QUESTIONS AND CORRECT DETAILED ANSWERS (100%
VERIFIED ANSWERS) |ALREADY GRADED A+| ||PROFESSOR
VERIFIED||
Allison's computer is displaying a strange error message saying
that Allison, who is an administrator, does not have access to a
folder in the Documents library on her user account. Allison tried
to take ownership of the folder but was still denied access. She
tried running an antivirus scan on the folder, and again access to
the folder was denied.Which option can Allison employ to resolve
the security issue? - ANSWER-Run a Windows Defender Offline
scan.
Zach believes someone is trying to log in to a computer system in
order to gain access to the company's network. He wants to use
Windows to determine if that is the case.Where can Zach go to
check the security logs? - ANSWER-Event Viewer
As we configure the device and work with various settings to
ensure the best quality environment possible, it is important to
track and monitor various events so that if they need to be
responded to, it can be done so in a timely manner.Which of the
,2|Page
following components of policies will allow for event-based
monitoring? - ANSWER-Audit login failures
Data protection is and always should be of utmost importance for
any organization. As we consider various tools for security and
protection of our data, data at rest encryption is accomplished by
enacting which of the following on a Windows device? -
ANSWER-EFS
A technician is using the Security tab in the Properties dialog box
in an attempt to remove the inherited status from a file's
permissions but cannot locate where to make the change.What
step would the technician take to make the change? - ANSWER-
Click the Advanced button to open Advanced Security Settings for
the file.
Boot loader menu - ANSWER-If using a dual or multiboot
configuration, what screen appears during the boot sequence?
Windows 10 Home - ANSWER-Larry wants to upgrade to
Windows 10. He will use his computer both at home and at work
and will need to connect to his company's Wi-Fi network to share
,3|Page
files over the network.Which version of Windows 10 would you
recommend to Larry?
Window 8.1 Core - ANSWER-Andrew is researching a new
operating system for the computers at his workplace. His boss
wants the computers to be able to connect to the cloud and thus
have security in case the laptops are stolen.What version of
Windows 8.1 does not have the ability to lock the hard drive so
that it is unusable if removed from a laptop?
Helps to establish a good customer relationship. - ANSWER-
Wanda wants to find some basic information about her computer,
for example, what operating system and how much RAM are
installed on her computer.Where can Wanda find this information
quickly in Windows 10?
Train the employees on why these issues are security concerns.
Ignore the security problems. - ANSWER-Henry is sent to work
with a customer at the company's satellite branch in another town.
During his visit, he notices that most of the computer users are
not following the corporate guidelines on password safety and are
, 4|Page
looking at their personal emails, which is not allowed for security
reasons.What can Henry do about these corporate policy issues?
Let the customer vent and then restart the conversation. -
ANSWER-Derek is working at the help desk when he receives a
call from a client about an issue with the company's email. The
customer is very upset about the email issue. They are
complaining about the email service and the IT department in
general.What should Derek do to defuse the situation?
Compliment the client on his knowledge.
Ask the client to backtrack to see what things they tried in order to
fix the computer.
Check the simple things first to make sure you do not miss
anything. - ANSWER-Jerry is working at the desk of a client in the
marketing department of his company. The client thinks that the
problem is the video card, because they have a computer at
home with the same problem. The client explains to Jerry that
when they fixed the problem, they had to reseat the video
card.What should Jerry do when dealing with the client? (Select
all that apply.)
